I bought this second battery because it was c. 1/2 the cost of the battery on other sites. Now I have two to put into my mower and can mow my entire yard in an hour and 40 minutes; whereas, I was mowing it in two sessions of 1 hour each!!
I bought this and it won't work. I emailed the warranty department and never heard from them.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, August 20, 2021
Hello Brianl27,
We understand your concerns and want you to know that we take our customer service experience very seriously. With the spring season here, so is our busiest season. Our team is doing our best to operate under existing guidelines as well to keep everyone safe. We know your time is valuable and our team is working diligently to be in contact with each waiting customer as quickly as we can be while giving each person the attention they deserve. Unfortunately, we understand this is not ideal, but we want to be clear that this is not a normal experience for Greenworks. Rest assured; someone will be in contact with you soon. Please be sure to check your junk and spam folder as emails from our team sometimes end up there. Thank you for your continued patience and understanding.
When my 20+ year old gas powered beast of an edger finally gave up the ghost, I decided to replace it with a rechargeable Greenworks tool. The new one stores in a fraction of the footprint, is far more maneuverable and blasts through the grass with no hesitation. And, I no longer have to store or transport explosive, stinky gasoline or make special trips to buy ethanol free fuel.
This unit PLEASANTLY surprised me by the amount of time it can be in operation and the amount of torque and power it has with only the 60V/2 Amp battery! Adjustment height is fast and easy and I soon gained operation skills so I didn't grind the blade on the concrete!
Great addition to my green works mower weed eater and blower. New battery is so lightweight to batteries only a year old! Edger is outstanding and have lent it to neighbors to complete tasks quicker and more efficiently. Only mistake I made was not ordering g more blades because I use it so much
I bought a pair of these 5 AH HC batteries for use with my Greenworks 25-inch mower. Charges quickly and lasts for more than 75 minutes per battery under medium-duty mowing conditions. Provides excellent power for mowing thick grass.
Charges pretty quickly and lasts for over an hour if I do not use the drive motor on the mower. I have a big yard and having two of these gets it done with no problem.