I WAS EXPECTING IT WORK LONGER .WORKS APR HALF HOUR IN CHAINSAW
Response from greenworkstools.comBy Greenworks, Customer Care, April 22, 2022
Hello CHRISTOPHERAMBER,
Thank you for your feedback. We are sorry to hear that you are dissatisfied with the battery when used in this chain saw. The number of cuts per charge or run time that you receive would depend on the load acting on the saw (i.e. the thickness and type of wood being cut) as the chainsaw would use more battery power on tougher and thick objects being cut. Operator technique is also a factor. We would be happy to investigate to see whether your cuts/run-time would be considered average; please contact Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
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