I've enjoyed using this with my weed eater and chainsaw, but after about 18 months this battery quit taking a charge. Greenworks has promised a replacement but after two months of calls and emails they have not had and in stock to send to me. So, my tools are out of comission. It's a good premise but like many battery-powered systems, the rechargeable battery has been the weak link.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Care, February 16, 2021
Hello Iliveoutdoors,
Thank you for your review. We are sorry to hear about this experience. Due to the current pandemic Covid-19 we are experiencing some delays. Rest assure, we're working hard to get your replacement part to you, while also ensuring the health and safety of our distribution team members. We would be happy to take a closer look at the status of your order simply submit an email using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS) at your convenience.
I purchased an extra battery because I was not able to finish my yard with the one that came with my mower. Now I have more than I need and I love using my battery operated tools.