Customer reviews from greenworkstools.com
Greenworks - 60V 8.0Ah Lithium-Ion Battery LB6080
Average customer rating
4.5
(1,074 Reviews)
Rating breakdown 1,074 reviews
5 Stars
822
4 Stars
117
3 Stars
30
2 Stars
26
1 Star
79
89%of customers recommend this product.
(
740 out of
831)
Customer Reviews for Greenworks - 60V 8.0Ah Lithium-Ion Battery LB6080
Customer Rating
5
New battery
on December 11, 2023
Posted by: erne80
from Pa
Gender:Male
Bought several weeks ago and used it twice to cut large trees. It does good but does not last near as long as the 8 ah battery that came with my 20 inch saw which I knew it would not. Overall pleased with battery.
Pros: Easy to Use
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, December 13, 2023
Hello erne80,
Thank you for the 5-star review! The difference between the amp hour (Ah) is runtime. The higher the Ah (amp hour) the more runtime a battery will provide. The run time varies depending on the tool that it is being used in but also the on operator technique and load acting against the unit while in use. We would be happy to investigate to see whether your run time would be considered average; please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us on Greenworks Pro toll-free helpline at 1-855-345-3934.
Thank you for the 5-star review! The difference between the amp hour (Ah) is runtime. The higher the Ah (amp hour) the more runtime a battery will provide. The run time varies depending on the tool that it is being used in but also the on operator technique and load acting against the unit while in use. We would be happy to investigate to see whether your run time would be considered average; please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us on Greenworks Pro toll-free helpline at 1-855-345-3934.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Batteries doesnt last
on November 19, 2023
Posted by: Joe 23
Gender:Male
Batteries problem didnt last more than a year not happy
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, November 20, 2023
Hello Joe23,
Thank you for taking the time to share feedback about this 60V battery. We are sorry to hear of the experience you have had with the battery.
The rate of degradation depends on how well the battery is maintained. There are different variables to consider giving an adequate answer. Greenworks takes as much pride in our battery and charger. The 60V platform batteries have been tested over 1000 charges. While we only work with the highest quality products, nothing is always perfect, but not to worry Greenworks lithium-ion batteries are offered with a 4- year (homeowner) limited warranty. Please contact Greenworks Customer Experience team directly through chatbot on Greenworks website that will direct you to a live agent or call Greenworks Pro toll-free helpline at 1-855-345-3934 for a proper evaluation.
Thank you for taking the time to share feedback about this 60V battery. We are sorry to hear of the experience you have had with the battery.
The rate of degradation depends on how well the battery is maintained. There are different variables to consider giving an adequate answer. Greenworks takes as much pride in our battery and charger. The 60V platform batteries have been tested over 1000 charges. While we only work with the highest quality products, nothing is always perfect, but not to worry Greenworks lithium-ion batteries are offered with a 4- year (homeowner) limited warranty. Please contact Greenworks Customer Experience team directly through chatbot on Greenworks website that will direct you to a live agent or call Greenworks Pro toll-free helpline at 1-855-345-3934 for a proper evaluation.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Poor charging time and in use
on November 13, 2023
Posted by: tyme
from Delaware
Gender:Male
have had our greenworks blower for a little over a year...it use to do our whole yard now only about half and battery needs charging again...another hour and a half wait....will never buy a Greenworks product again
Pros: Easy to Use
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, November 16, 2023
Hello tyme,
Thank you for bringing your concerns to our attention. It sounds as though you will need to contact us directly so that we can appropriately investigate this issue. We kindly ask that you reach out to us at 1-888-909-6757 or by chat on www.greenworkstools.com. Please be sure to have the unit and receipt/invoice handy so that we can gather all necessary unit details and complete full troubleshooting.
Thank you for bringing your concerns to our attention. It sounds as though you will need to contact us directly so that we can appropriately investigate this issue. We kindly ask that you reach out to us at 1-888-909-6757 or by chat on www.greenworkstools.com. Please be sure to have the unit and receipt/invoice handy so that we can gather all necessary unit details and complete full troubleshooting.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Could be better.
on October 17, 2023
Posted by: WillMc
from South Carolina
Gender:Male
I’ve had my edger for about a year and it works well for the most part. My only issue with it is that it doesn’t have a guide on the front or a wheel so it chews up blades pretty fast because it uses the blade to guide it, the motor cover scrapes against the ground and sometimes the blade ends up skipping across the pavement when the blade wears down to 6 inches versus the 8 inch length it comes in. With a few tweaks this could be an awesome tool.
Pros: Quiet, Environmentally Safe, Powerful
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, October 19, 2023
Hello WillMc,
We appreciate your honest feedback as it gives us a better understanding of where we need to improve moving forward. Should you have any questions or warranty needs, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS). We would like the opportunity to speak with you to see if we can find a solution.
We appreciate your honest feedback as it gives us a better understanding of where we need to improve moving forward. Should you have any questions or warranty needs, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS). We would like the opportunity to speak with you to see if we can find a solution.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great tool!
on September 8, 2023
Posted by: Veda93
Gender:Female
[This review was collected as part of a promotion.] I purchased this a few years ago, and it's still working great! It has long lasting battery life, and tremendous power. I love that it's electric and I don't have to struggle to crank it. Such a wonderful tool!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Great edger but can’t find replacement blades
on September 8, 2023
Posted by: JENJENBOBEN
from Royal oak, MI
Gender:Female
This edger has served me well for two and a half seasons. It’s time to replace the blade now, though, and I can’t find the right kind anywhere. Very disappointing.
Response from greenworkstools.comBy Greenworks, Greenworks, September 19, 2023
Hello JENJENBOBEN,
Thank you for your review and taking the time to share this feedback. The owner's manual has the blade assembly listed as R0201066-00. While, this part is currently out of stock, there is a compatible blade designed to fit the unit, R0202499-00, which we have stock in our parts warehouse. Please feel free to give us a call directly at 1-888-909-6757 for us to assist you further in placing an order. We hoped this helped!
Thank you for your review and taking the time to share this feedback. The owner's manual has the blade assembly listed as R0201066-00. While, this part is currently out of stock, there is a compatible blade designed to fit the unit, R0202499-00, which we have stock in our parts warehouse. Please feel free to give us a call directly at 1-888-909-6757 for us to assist you further in placing an order. We hoped this helped!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
The X-Range/Bluetooth battery is the one you want
on August 27, 2023
Posted by: MarylandUSA
from Poolesville, MD
Gender:Male
I own six Greenworks 60V X-Range batteries: three are 2.5AH, three are 5.0AH. I also own one 2.5 and one 5.0 that are NOT X-Range. The X-Ranges last a bit longer per charge; maybe 5 percent longer under a light load, 10 percent longer under a heavy load. They're more durable, with a higher IPX rating against dust, moisture, and vibration. I've paired four with my Greenworks app; the other two, I couldn't get to pair. I recommend going with the X-Range for the 2.5AH size, in particular. When used in my 610 CFM blower, my non-X-Range 2.5 battery cuts out as soon as I press the Turbo button. My X-Range 2.5s don't cut. I've even used my X-Range 2.5 in my 21-inch Gen 2 mower with the Turbo button or self-propelled transmission engaged, though not with both engaged at the same time.
The 2.5AH cells can handle 25 amps. If you need your batteries in a tool that draws a lot of power--say, in a chainsaw, an edger, or a cultivator--think twice before buying a 3.0AH or 6.0AH battery. Those batteries use 3.0AH cells, which pass fewer amps (15, I believe) before cutting out. If my numbers are correct, here's how many watts each battery can deliver:
0810 watts (54V x 15A) 3.0AH battery
1350 watts (54V x 25A) 2.5AH X-Range battery
1620 watts (54V x 30A) 6.0AH battery
2700 watts (54V x 50A) 5.0AH X-Range battery
And the 3.0AH-celled batteries, of course, lack the IPX5 rating of the X-Range batteries.
On one of my X-Range 2.5s, the indicator LEDs no longer light up. Even so, the indicator bars on the tool light up when I use the "bad" battery.
I'm very happy with my X-Range batteries and the now-discontinued X-Range tools. They're the main reason I went with Greenworks 60V instead of 40V or 80V.
The 2.5AH cells can handle 25 amps. If you need your batteries in a tool that draws a lot of power--say, in a chainsaw, an edger, or a cultivator--think twice before buying a 3.0AH or 6.0AH battery. Those batteries use 3.0AH cells, which pass fewer amps (15, I believe) before cutting out. If my numbers are correct, here's how many watts each battery can deliver:
0810 watts (54V x 15A) 3.0AH battery
1350 watts (54V x 25A) 2.5AH X-Range battery
1620 watts (54V x 30A) 6.0AH battery
2700 watts (54V x 50A) 5.0AH X-Range battery
And the 3.0AH-celled batteries, of course, lack the IPX5 rating of the X-Range batteries.
On one of my X-Range 2.5s, the indicator LEDs no longer light up. Even so, the indicator bars on the tool light up when I use the "bad" battery.
I'm very happy with my X-Range batteries and the now-discontinued X-Range tools. They're the main reason I went with Greenworks 60V instead of 40V or 80V.
Pros: Durable, Powerful
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Straps Frayed and Tank Leaks
on August 18, 2023
Posted by: wwscout
from Virginia
Gender:Male
This worked great for about 6 uses. Then the straps came apart from the frame turning it into a far less useful carry around tool. Then the corner of the tank cracked allowing the chemicals inside to leak all over me and the ground, rendering the sprayer useless and dangerous. What's worse is that I called and spoke to a rep that wanted pictures, which I attempted to provide. Their upload process did not work and the rep told me "too bad". It's a shame because I was pretty invested in the 60v ecosystem. Now I have to find a new sprayer manufacturer.
Pros: Easy to Use
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, August 18, 2023
Hello wwscout,
Sorry to hear about this experience. This is truly not an experience we want for our valued customers such as yourself.
Please allow us the opportunity to clarifying the reason for our questions. To appropriately address this issue (at hand), we must take the necessary steps and troubleshooting that is required so we can help you best! We strive to provide the best customer service and product support for our customers, so you can feel confident that you are getting the best care possible! We see you have been in contact however, if you are willing to give us a second chance, please contact us once more and we would be happy to assist you further in remedying an issues.
I hope this clarifies the reasoning for this issue you have encountered. We are sorry for any inconvenience this may have caused you.
Sorry to hear about this experience. This is truly not an experience we want for our valued customers such as yourself.
Please allow us the opportunity to clarifying the reason for our questions. To appropriately address this issue (at hand), we must take the necessary steps and troubleshooting that is required so we can help you best! We strive to provide the best customer service and product support for our customers, so you can feel confident that you are getting the best care possible! We see you have been in contact however, if you are willing to give us a second chance, please contact us once more and we would be happy to assist you further in remedying an issues.
I hope this clarifies the reasoning for this issue you have encountered. We are sorry for any inconvenience this may have caused you.
Written by a customer while visiting greenworkstools.com