Customer reviews from greenworkstools.com
Greenworks - LB6080 60V 8.0Ah Lithium-Ion Battery, Black
Average customer rating
4.5
(325 Reviews)
Rating breakdown 325 reviews
5 Stars
248
4 Stars
34
3 Stars
8
2 Stars
13
1 Star
22
90%of customers recommend this product.
(
225 out of
249)
Customer Reviews for Greenworks - LB6080 60V 8.0Ah Lithium-Ion Battery, Black
Posted by: CHRISTOPHERAMBER
Gender:Male
Verified Purchase:Yes
I WAS EXPECTING IT WORK LONGER .WORKS APR HALF HOUR IN CHAINSAW
Response from greenworkstools.comBy Greenworks, Customer Care, April 22, 2022
Hello CHRISTOPHERAMBER,
Thank you for your feedback. We are sorry to hear that you are dissatisfied with the battery when used in this chain saw.
The number of cuts per charge or run time that you receive would depend on the load acting on the saw (i.e. the thickness and type of wood being cut) as the chainsaw would use more battery power on tougher and thick objects being cut. Operator technique is also a factor. We would be happy to investigate to see whether your cuts/run-time would be considered average; please contact Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Thank you for your feedback. We are sorry to hear that you are dissatisfied with the battery when used in this chain saw.
The number of cuts per charge or run time that you receive would depend on the load acting on the saw (i.e. the thickness and type of wood being cut) as the chainsaw would use more battery power on tougher and thick objects being cut. Operator technique is also a factor. We would be happy to investigate to see whether your cuts/run-time would be considered average; please contact Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Super strong blowing action
on April 22, 2022
Posted by: Sam 83
from Winston Salem NC
Gender:Male
I bought theV60 battery strong after multiple uses.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Timely sent and works great
on April 24, 2022
Posted by: Tcdamico
from Baton Rouge
Gender:Male
I bought this extra battery after along term one gave out. Needed to to cut yard with remaining battery and grass was getting higher and higher. Ordered it on line and got very fast delivery. Battery works great as second in my mower and allows me to complete mowing in one timeframe. I’m sure neighbors are as happy as I was that the delivery service was so fast.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Disappointing
on April 24, 2022
Posted by: LaRee
from Nixa, MO
Gender:Female
I purchased this and when I attempted to assemble it I could not figure how to get the handles straightened out. When I called for help, the guy had no idea of what to tell me. I took the bolt out that was in the way, and reconnected it in place so I can use it, but handles will not fold without doing it again.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, April 25, 2022
Hello LaRee,
Thank you for taking the time to share your experience with this product. We are concerned to read that you are feeling let down and that the unit has not fully met your expectations. We would truly be interested in hearing more about the issues you are experiences since your review is not detailed enough for us to provide any troubleshooting suggestions. We urge you to contact our customer care once more at 1-888-909-6757 (1-888-90WORKS), and we will be happy to assist with your concerns. We appreciate you bringing this to our attention and look forward to making it right!
Thank you for taking the time to share your experience with this product. We are concerned to read that you are feeling let down and that the unit has not fully met your expectations. We would truly be interested in hearing more about the issues you are experiences since your review is not detailed enough for us to provide any troubleshooting suggestions. We urge you to contact our customer care once more at 1-888-909-6757 (1-888-90WORKS), and we will be happy to assist with your concerns. We appreciate you bringing this to our attention and look forward to making it right!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Great battery with charge indicator
on May 3, 2022
Posted by: Bob399
from Dallas
Gender:Male
Battery works great and indicates charge remaining on the battery.
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care, May 4, 2022
Hello Bob399,
Happy to hear you are enjoying the product! We would love to offer some tips to help care for the battery and charger. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. It is recommended to store the battery with a full charge, and if it is being stored for a period where no use is expected, to check on the charge every couple of months. If you notice the charge has dropped, we advise charging the battery back up to full before returning it to its safe storage place. Following these steps will ensure you receive the most of the battery life.
Should you have any questions or warranty needs, please contact Greenworks Pro toll-free helpline at 1-855-345-3934.
Happy to hear you are enjoying the product! We would love to offer some tips to help care for the battery and charger. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. It is recommended to store the battery with a full charge, and if it is being stored for a period where no use is expected, to check on the charge every couple of months. If you notice the charge has dropped, we advise charging the battery back up to full before returning it to its safe storage place. Following these steps will ensure you receive the most of the battery life.
Should you have any questions or warranty needs, please contact Greenworks Pro toll-free helpline at 1-855-345-3934.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great product!
on May 5, 2022
Posted by: Jadz
from Texas
Gender:Male
A very good alternative for my other battery. Serves as a great back up power source since I have a bigger size lawn. Not to mention the price is awesome!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: 75 year old female
from Long Island NY
Verified Purchase:Yes
This item is no longer available, very disappointed as I just purchased the lawnmower and wanted an extra battery.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Disappointed
on May 11, 2022
Posted by: hockey dave
Gender:Male
This my second mowing season with my Greenworks mower. Mine uses two 60V 4.0 A batteries so when one runs down the other kicks in. Last year I was able to mow my entire 1/3 acre backyard with the two batteries in one hour. This year the batteries do not last as long, 40 minutes and I have to recharge them. Disappointed.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, May 11, 2022
Hello hockey dave,
We are sorry to hear about the experience you have encountered with this battery. The overall battery life is dependent on many factors such as where they have been stored, charged, and handled. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. It is recommended to store the battery with a full charge, and if it is being stored for a period where no use is expected, to check on the charge every couple of months. If you notice the charge has dropped, we advise charging the battery back up to full before returning it to its safe storage place. Following these steps will ensure you receive the most of the battery life. Please know that our batteries are covered by the manufacturer's warranty as stated in the owner’s manual period from the date of purchase.
Should you continue to experience a problem with the battery and charger, simply contact Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask that you have access to the battery and charger so that we can complete troubleshooting with you and gather necessary unit information.
We are sorry to hear about the experience you have encountered with this battery. The overall battery life is dependent on many factors such as where they have been stored, charged, and handled. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. It is recommended to store the battery with a full charge, and if it is being stored for a period where no use is expected, to check on the charge every couple of months. If you notice the charge has dropped, we advise charging the battery back up to full before returning it to its safe storage place. Following these steps will ensure you receive the most of the battery life. Please know that our batteries are covered by the manufacturer's warranty as stated in the owner’s manual period from the date of purchase.
Should you continue to experience a problem with the battery and charger, simply contact Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask that you have access to the battery and charger so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com