Customer reviews from greenworkstools.com
Greenworks - 60V 8.0Ah Lithium-Ion Battery LB6080
Average customer rating
4.5 out of 5
4.5
(332 Reviews)
Open Ratings Snapshot
Rating breakdown 332 reviews
5 Stars
254
4 Stars
34
3 Stars
8
2 Stars
13
1 Star
23
90%of customers recommend this product. 
(
229 out of 254
)
Best Buy Privacy Policy
Customer Reviews for Greenworks - 60V 8.0Ah Lithium-Ion Battery LB6080
Customer Rating
5 out of 5
5
Great runtime
on June 19, 2021
Posted by: Cmac
Gender:Male
Finally I can mow my yard without having to stop and recharge the battery
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Extra battery purchased
on June 15, 2021
Posted by: Yeatertator
from Ohio
Gender:Male
Verified Purchase:Yes
Was purchased as a gift. It was a great addition to the recipients household!!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1 out of 5
1
Product received and web.
on June 10, 2021
Posted by: KevinC2732
from Richmond, VA
Gender:Male
Verified Purchase:Yes
I received the product broken in the shipment and they were wet. I opened a ticket with support but no one gets back to me.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenworksGreenworks Customer CareJune 14, 2021
Hello KevinC2732,

Thank you for taking the time to provide this feedback. We apologize that you have experienced a higher-than-normal wait time; with the current situation we are taking all necessary steps to keep our office spaces safe for our employees. This may lead to longer than normal response times between emails/call. We do as for your continued patience will we maneuver through these difficult times. Please know, that we look forward to assisting you and are very sorry for the delay.
Written by a customer while visiting greenworkstools.com
Customer Rating
1 out of 5
1
Battery arrived defective
on June 9, 2021
Posted by: Guardachuva
from Kansas City
Gender:Male
I bought two, 6.0Ah 60V batteries as well as the dual charging port. My batteries arrived on 6/8/21. I put them in the charger and only 1 battery charged. The other battery despite multiple attempts at troubleshooting as described in the manual, still would not charge.
I emailed and called the phone # on my order receipt.
No one has been able to assist me yet.
Please help me resolve this so I can finally mow my yard.
Response from greenworkstools.comBy GreenworksGreenworks Customer SupportAugust 11, 2021
Hello,

Thank you for taking the time to share your experience. This is certainly concerning, and we are sorry to hear of this uncommon occurrence. Our team apologizes for the delay in addressing your concern but we're glad to see that one of our agents was able to assist you regarding this matter. We appreciate you giving us the opportunity to do so!

If you require any additional support or have questions regarding a product, feel free to utilize our Q&A section or contact us at info@greenworkstools.com.
Written by a customer while visiting greenworkstools.com
Customer Rating
1 out of 5
1
Nothing but problems
on June 4, 2021
Posted by: greenworks60
from Boise, Idaho
I have bought two 60 volts and two different charges to troubleshoot what is wrong. Good luck with getting anyone to contact you after contacting their customer support. Right now, I'm on hold, 9 calls in front of me at the beginning and now I'm number, 9 after being on hold for 16 minutes.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenworksGreenworks Customer CareJune 9, 2021
Hello greenworks60,

We understand your frustration as we know your time is valuable. Our team has been working tirelessly to try and get to each waiting customer while giving everyone the attention their request requires and deserves. We do have to kindly request your continued patience at this time; someone will be assisting you as soon as we can. Currently, our hours of operation for our helpline are Monday to Friday 9 AM - 5 PM EST. You can always ask us questions as well using the Q&A section on our website.
Thank you for your understanding and patience.
Written by a customer while visiting greenworkstools.com
Customer Rating
3 out of 5
3
Not very powerful
on May 24, 2021
Posted by: Consumer
Gender:Male
Verified Purchase:Yes
I thought the 6amp would last a lot longer but the mower is still having a hard time.
Response from greenworkstools.comBy GreenworksGreenworks Customer SupportAugust 13, 2021
Hello,

Thank you for your review. We are sorry to hear that you are not completely satisfied with the run time of this battery. It's important to adjust your mowing techniques to make the most out of the battery life! It goes without saying that that the harder the unit works, the quicker the battery drains. Here are a few mowing tips! 1) When cutting thick grass, reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings. 2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months. 3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily. 4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. We hope these tips will help
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Battery life and power
on May 24, 2021
Posted by: Mikeeh
Verified Purchase:Yes
A definite improvement over the 5.0 Ah that I was using. Now I can utilize the lawnmower drive system more without worry of losing power before grass mowing is complete.
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Great buy!
on May 23, 2021
Posted by: EAF1
from Pittsburgh, PA
Gender:Male
Verified Purchase:Yes
Although I don't have a big yard, I am able to run the mower, the trimmer and the blower and still have enough juice left over. It does take a while to charge but well worth the price.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
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