[This review was collected as part of a promotion.] My last battery lasted 8-9 years so I decided to get the same kind again. Charges fast and lasts a long time.
[This review was collected as part of a promotion.] Bought the battery for use with 18" chainsaw. The battery along with the one that came with the chainsaw and charger allowed me to work without interruption.
Purchased a leaf blower. Satisfied with tool. Somewhat dissatisfied with length of charge on the battery. Seems to last only 10-15 min on full charge. I thought it would last longer.
Pros: Easy to Use, Environmentally Safe, Effective, Powerful
Response from greenworkstools.comBy Greenworks, November 26, 2024
Hello Bob56. We are sorry to hear that you were not completely satisfied with the run time of this battery. The run time varies depending on the tool that it is being used in but also the load acting against the unit while in use. We would be happy to investigate to see whether your run time would be considered average; please start a Live chat on www.greenworkstools.com or contact Greenworks at 1-888-909-6757.
[This review was collected as part of a promotion.] Bought the 60V 2.5Ah UltraPower Battery & Charger Combo Kit. Batteries are 3 years old! I was told that “use” is what matters but lithium batteries do get old regardless of use.
Response from greenworkstools.comBy Greenworks, November 26, 2024
Hello hoddy. Thank you for taking the time to voice your concerns. In some cases, battery date stamp will vary; please note, these are not sell-by dates or expiration dates. If batteries expired within a couple of months of manufacture, they'd be useless for their intended purpose. Getting a battery that's been manufactured in the same month you bought it would be unlikely, rest assured, that the battery life will not be affected, and the warranty begins on the purchase date. We hope this helps! Be sure to keep your receipt and should you notice any issues, or have any further questions or warranty needs, contact us through Live Chat on (www.greenworkstools.com) or call Greenworks Pro toll-free helpline 1-855-345-3934. We would like the opportunity to speak with you to see if we can find a solution.
[This review was collected as part of a promotion.] Having purchased reconditioned Batteries: they charged without any problem. Will be working with them this weekend. Thank you. Will update as needed.
[This review was collected as part of a promotion.] Lasted a little over a year before it went bad and wouldn't charge. This doesn't get used in the winter and this summer I had a service so it didn't get used at all. I stored it on the shelf in the garage so it wasn't exposed to excessive heat or cold. I store it out of the mower and off of the charger. unfortunately when I went to use it today it was bad. my second battery now lasts about 1/2 of what it did in the spring. It works ok for a lawn mower, but now I can only get through about 1/2 of my 10k sq. ft. of mowing before it runs out of juice.
Pros: Easy to Use, Quiet
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, October 28, 2024
Hello Bobby V. Thank you for your review. We are sorry to hear about the experience you have encountered with your batteries. The overall battery life is dependent on many factors such as where they have been stored, charged, and handled. There are many possible scenarios that can affect the lifespan of a battery. In ideal conditions the battery has a charge and discharge cycle of up to 2000. While we only work with the highest quality products, nothing is always perfect, but not to worry Greenworks 60V lithium-ion batteries are offered with a 4 year (homeowner) limited warranty. Please contact Greenworks Customer Experience directly through Live Chat on www.greenworkstools.com that will direct you to a Live agent or call Greenworks Pro toll-free helpline 1-855-345-3934 for a proper evaluation. All we ask is you have access to the battery and charger at the time of you call.