[This review was collected as part of a promotion.] Easy to put together, works great paired with the 60V mower. So much easier and neater lines than using a trimmer.
[This review was collected as part of a promotion.] My 60 volt 5 ah ultra power battery sends an error when attempting to charge. This battery came with a lawn mower. I need two batteries to complete my mowing so I tried to order a replacement. Unfortunately I can't get hold of an exact replacement. The 5 ah battery does not appear to be available in this country anymore (it is available in other countries). I would have liked a 5 ah or 6 ah but only 4 ah is available in the USA. I would have given a higher rating if my 5 ah battery had lasted a decent length of time and I could replace it with the same.
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, July 17, 2024
Hello Shrimper. Thank you for taking the time to share your experience. We appreciate your interest in the Greenworks 5.0Ah UltraPower Battery, and we apologize for any inconvenience caused by it being currently unavailable. While we do not have a finalized replenishment date, please know that our team is working diligently to replenish the stock as soon as possible for our valued customers. In the meantime, our 60V 4.0Ah UltraPower Battery is in stock. Copy and follow the link below. https://greenworkstools.com/products/60v-4-0-ah-battery?variant=42819499425952 We are sorry to hear of the error you are receiving wit the 60V 5.0Ah battery. If the battery has been recently used and you put it on the charger to charge it may need to be cooled for a few minutes before you can charge it. Allow it to rest at room temperature and try again. If you have left the charger plugged in this whole time you may need to reset the charger. Simply disconnect, leave for 1 minute and plug it in again, this step may need to be done 1-2 times before reset occurs. If issues persist, please contact us us by Live Chat on www.greenworkstools.com or by phone at 1-855-345-3934 for a proper evaluation.
Replacement battery sent to me from Greenworks; battery is dead and Greenworks will not replace the battery. Not recommended.
Pros: Environmentally Safe
Response from greenworkstools.comBy Greenworks, July 16, 2024
Hello bob2721. We are sorry to hear about your experience when using this battery. We are sorry to hear about the experience you have encountered with your batteries. The overall battery life is dependent on many factors such as where they have been stored, charged, and handled. Greenworks takes as much pride in our battery and charger. The 60V platform batteries have been tested over 1000 charges. While we only work with the highest quality products, nothing is always perfect but not to worry, Greenworks lithium-ion batteries are offered with a 4 year (homeowner) limited warranty. Please allow our team to gather some further details so that we can help find a resolution for you. When you are with the battery and charger, give us a call at 1-888-909-6757 (1-888-90WORKS) or start a Live chat on www.greenworkstools.com so that we can complete troubleshooting with you and gather necessary unit information. Thank you.
[This review was collected as part of a promotion.] Love the design of the mower. It looks super modern, space age.The 2 blades is a great feature. I can not wait to mow in the evening and use the light.
[This review was collected as part of a promotion.] too tall to close the mower, but lasts a very long time. worth the $ per elec., but time will tell. I have had too many batteries die after only 2 years.
[This review was collected as part of a promotion.] Works great until it doesn’t. Bought one in 2020 in a lawn mower. Would run for about 40 minutes which was good for the area I needed. On the Fourth of July 2024 it quit working. Will not charge. Shows it’s half charged but the mower will start then stop after 4 seconds. Put on charger and can hear the fan start but immediately stop. Then ghe dreaded blinking red light on the charger. A replacement battery costs about as much as the mower and battery did when new. Will not buy another. Going back to gas.
Pros: Convenient, Easy to Use
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, July 15, 2024
Hello BrannonvilleNole Thank you for bringing your concerns to our attention. Greenworks takes as much pride in our battery and charger. The 60V platform batteries have been tested over 1000 charges. While we only work with the highest quality products, nothing is always perfect but not to worry, Greenworks lithium-ion batteries are offered with a 4 year (homeowner) limited warranty. Please contact Greenworks Customer Care by Live Chat on www.greenworkstools.com or by phone 1-855-345-3934 for a proper evaluation.