Customer reviews from greenworkstools.com
Greenworks - 60V 8.0Ah Lithium-Ion Battery LB6080
Average customer rating
4.5
(1,074 Reviews)
Rating breakdown 1,074 reviews
5 Stars
822
4 Stars
117
3 Stars
30
2 Stars
26
1 Star
79
89%of customers recommend this product.
(
740 out of
831)
Customer Reviews for Greenworks - 60V 8.0Ah Lithium-Ion Battery LB6080
Customer Rating
1
Mower
on April 11, 2020
Posted by: Get a battery that works
from Buffalo ny
Gender:Female
I just bought the lawn more lately the battery never gets fully charged the lawnmower is great but the battery sucks
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Tools, Digital Engagement Team, April 12, 2020
Hello there,
We are sorry to hear about this experience with the 5Ah battery (LB60A02). So we may identify the issue, please consider giving us a call at 1-888-909-6757 or send an email to info@greenworkstools.com. We are here to help.
We are sorry to hear about this experience with the 5Ah battery (LB60A02). So we may identify the issue, please consider giving us a call at 1-888-909-6757 or send an email to info@greenworkstools.com. We are here to help.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Returned first day
on March 29, 2020
Posted by: Steve2750
from Pensacola FL
Gender:Male
Charged overnight . Battery died in twenty minutes. Charged for three hours , wasn't charging returned.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Tools, Digital Engagement Team, March 30, 2020
Hello Steve2750
Sorry to hear you have returned the 5Ah Battery- LB60A02 (LB60A02). The battery run time is depending on the load. Battery misalignment is a common issue that can occur. It's easy to incorrectly align the battery and not realize it. Check to make sure there are no gaps and that the battery and charger are correctly seated. Slide the battery all the way down ensuring there are no gaps. There is an LED light on the front of the charger. This information is also inside your owner's manual.
Blinking green means the charger is charging. Solid green indicates the charger is charged. Solid red indicates the battery is too warm. Blinking red indicates connection fault (possible battery issue).
In the future, you can contact us directly for much quicker response and resolution on info@greenworkstools.com or at directly at 1-888-909-6757 (1-888-90WORKS) we have a very dedicated customer support team here to help you in any way we can.
Sorry to hear you have returned the 5Ah Battery- LB60A02 (LB60A02). The battery run time is depending on the load. Battery misalignment is a common issue that can occur. It's easy to incorrectly align the battery and not realize it. Check to make sure there are no gaps and that the battery and charger are correctly seated. Slide the battery all the way down ensuring there are no gaps. There is an LED light on the front of the charger. This information is also inside your owner's manual.
Blinking green means the charger is charging. Solid green indicates the charger is charged. Solid red indicates the battery is too warm. Blinking red indicates connection fault (possible battery issue).
In the future, you can contact us directly for much quicker response and resolution on info@greenworkstools.com or at directly at 1-888-909-6757 (1-888-90WORKS) we have a very dedicated customer support team here to help you in any way we can.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Buyer beware
on March 26, 2020
Posted by: larhar1225
from Sewell, NJ
I’m on my third battery and have only used the mower twice. I removed the latest battery from the charger once the green light stopped blinking, put it in the mower made sure the red key was inserted and the mower still won’t start. This mower and battery have been a headache from day one. I would not recommend buying.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Tools, Digital Engagement Team, March 27, 2020
Dear larhar1225
Only common issue we hear of for initial startups are as follows. Press and hold in on the switch round safety lock out button, while continuing to push it in pull back on the bale. Hoping this was maybe a misstep and will be able to correct with these instructions. Should you have any further questions or warranty needs, please contact us at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com. We have a very dedicated customer support team here to help you in any way we can.
Only common issue we hear of for initial startups are as follows. Press and hold in on the switch round safety lock out button, while continuing to push it in pull back on the bale. Hoping this was maybe a misstep and will be able to correct with these instructions. Should you have any further questions or warranty needs, please contact us at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com. We have a very dedicated customer support team here to help you in any way we can.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Stopped working after a month
on December 15, 2019
Posted by: PaulRadetsky
from Titusville, FL
Gender:Male
Noticed my second 60 battery wasn't fully charged and thought it wasn't positioned on the charger properly... It was, so took it off and put it back on. No charge light. Unplugged the unit and noticed a small electric spark when re-plugging in (this happened with all our outlets I tried as well). So, now I have to buy another charger. My wife got me an entire Greenworks Pro set up (Mower, blower, trimmer) as a gift, and now we have no way of charging any of them... No Bueno!!!
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Tools , Digital Engagement Team, January 2, 2020
Hello Paul Radetsky
Sorry to hear of the challenges that this battery charger- CH60A00 (CH60A00) is providing. We would like to assist you further, but we do require some additional information from you. Please note, this battery charger comes with a two (2) year warranty. Since we are unsure what the issue is with your charger, we suggest contacting our customer support center at 1-855-345-3934 and one of our representatives will be able to go through some troubleshooting options with you. If necessary, we can also discuss the warranty process and what your next step would be. All we ask is that when you're contacting Greenworks, you have your serial number, date of purchase and model number ready so we can help you best.
Sorry to hear of the challenges that this battery charger- CH60A00 (CH60A00) is providing. We would like to assist you further, but we do require some additional information from you. Please note, this battery charger comes with a two (2) year warranty. Since we are unsure what the issue is with your charger, we suggest contacting our customer support center at 1-855-345-3934 and one of our representatives will be able to go through some troubleshooting options with you. If necessary, we can also discuss the warranty process and what your next step would be. All we ask is that when you're contacting Greenworks, you have your serial number, date of purchase and model number ready so we can help you best.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Charger only worked once!
on October 27, 2019
Posted by: JoeW
from Gloucester, MA
Gender:Male
Charged the unit once, then it wouldn't charge again!
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Tools, Digital Engagement Team, October 30, 2019
Hello JoeW
Sorry to hear of challenges you are experiencing with the battery Charger- CH60A00 is providing. With the charger plugged in and the uncharged battery attached, a green flashing light should appear. Once the battery has been fully charged, this green light will stop flashing, and it would be a solid green light. We advise check the status of the battery with the indicator button on the battery itself (once it is removed from the charger). After going through this you still have problems charging the battery, please contact our helpline at 1-855-345-3934 or by email on info@greenworkstools.com.
Sorry to hear of challenges you are experiencing with the battery Charger- CH60A00 is providing. With the charger plugged in and the uncharged battery attached, a green flashing light should appear. Once the battery has been fully charged, this green light will stop flashing, and it would be a solid green light. We advise check the status of the battery with the indicator button on the battery itself (once it is removed from the charger). After going through this you still have problems charging the battery, please contact our helpline at 1-855-345-3934 or by email on info@greenworkstools.com.
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Makes buzzing noise when charging
on September 2, 2019
Posted by: Amar
Charging for the first time. The green light starts blinking and the charger makes a buzzing noise which is kind of irritating. I was not sure if this buzzing noise is common.
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks Tools, Digital Engagement Team, September 4, 2019
Hello Amar
Thank you for taking the time to voice your concerns. A low hum is normal - it is an electrical hum that most chargers will emit. However, if you are finding the sound unbearable please consider contacting us at 1-855-345-3934 or by email on info@greenworkstools.com. We're happy to troubleshoot any problems for free and offer free repairs within your warranty period.
Thank you for taking the time to voice your concerns. A low hum is normal - it is an electrical hum that most chargers will emit. However, if you are finding the sound unbearable please consider contacting us at 1-855-345-3934 or by email on info@greenworkstools.com. We're happy to troubleshoot any problems for free and offer free repairs within your warranty period.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
60V 2 AH battery
on May 23, 2019
Posted by: Dan07
from Denton, TX
Gender:Male
Bought in May 2019. Charged battery to full capacity. Using 60V 540 CFM Cordless Brushless Axial Blower. Ran on high speed, not turbo, as that is what is required to move the leaves, needles, etc. Battery only lasted 10 mins. To do a 30 min. job would require initial charge of 1 hr, run time of 10 mins., another 1 hr charge, 10 mins run time, another 1 hr of charge, 10 mins. run time. Total time required for a 30 min. job is 3 hours and 30 mins. Not worth it. Any Greenworks' advertising longer run time is not valid.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Team, Digital Engagement Team, June 19, 2019
Hello Dan07
Depending on the speed setting of the blower, the run-time of the battery would vary. On the highest speed, the run-time would be approximately 15-20 minutes, however the run-time from this battery has a range of up to 45 minutes. It's worth noting, the battery is not shipped fully charged. It is recommended to fully charge before first use to ensure that maximum run time can be achieved. This lithium-ion battery will not develop a memory and may be charged at any time. To charge the battery, align the guide rails on the battery pack with the corresponding slots found on the charger. Slide the battery all the way down into the charger until you hear it click into the charger. If no click is heard, the battery has not been fully secured into the charger. The battery should not be able to slide out of the charger without holding down on the battery latch. If the battery can be easily slid out of the charger, the battery and charger are not fully connected. Press the battery capacity indicator (BCI) button. The lights will illuminate according to the battery’s capacity level.
If you are still not getting the suggested runtime, we'd love to hear more of your experience, please give us a call at our Greenworks call center at 1-855-345-3934 to speak directly with a Greenworks product expert
Depending on the speed setting of the blower, the run-time of the battery would vary. On the highest speed, the run-time would be approximately 15-20 minutes, however the run-time from this battery has a range of up to 45 minutes. It's worth noting, the battery is not shipped fully charged. It is recommended to fully charge before first use to ensure that maximum run time can be achieved. This lithium-ion battery will not develop a memory and may be charged at any time. To charge the battery, align the guide rails on the battery pack with the corresponding slots found on the charger. Slide the battery all the way down into the charger until you hear it click into the charger. If no click is heard, the battery has not been fully secured into the charger. The battery should not be able to slide out of the charger without holding down on the battery latch. If the battery can be easily slid out of the charger, the battery and charger are not fully connected. Press the battery capacity indicator (BCI) button. The lights will illuminate according to the battery’s capacity level.
If you are still not getting the suggested runtime, we'd love to hear more of your experience, please give us a call at our Greenworks call center at 1-855-345-3934 to speak directly with a Greenworks product expert
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Glad I read the reviews about battery life.
on May 15, 2019
Posted by: Rentguy
from Texas
Gender:Male
I saw the other fellows complaint about battery life and have seen that complaint before so I took a different route when buying.Everybody seems to like the mower when its working so I bought the mower,trimmer and blower in a package deal from lowes.That way I got two batteries,two chargers and enough power to mow and trim and blow debris. you get about an hour from the big guy and about half from the other one.I live on a corner lot and hour and a half is plenty of battery time for my place. BTW the book doesn't say anything about this but I noticed when it runs out of power it beeps to let you know.I like the tools as well.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com