[This review was collected as part of a promotion.] It’s ok. Originally had the 60v 5amp that came with the mower for the last 4 years and was able to do the complete lawn using the self propel but now it barely finishes without using the self propel. I tried to buy the 5 amp but it’s always on back order like everything else I needed like a trimmer head and mower bag. I’ll never go with the Greenworks brand again because replacement parts are never available.
Response from greenworkstools.comBy Greenworks, May 27, 2024
Hello Carmen C,
Your interest is greatly appreciated. We apologize for any inconvenience caused by this item being out of stock. We are happy to share the 60V - 5Ah battery is back in stock! We have shared a direct link to the 60V -5Ah battery, below. https://greenworkstools.com/collections/60-volt/products/pro-60v-5ah-battery We thank you for your patience and understating. Should you have any further questions or warranty needs, please contact us directly through Live Chat on www.greenworkstools.com that or call Greenworks Pro toll-free helpline at 1-855-345-3934.
Written by a customer while visiting greenworkstools.com
[This review was collected as part of a promotion.] My last one only lasted 2 years. I'm hoping this one will last longer
Pros: Effective
No, I would not recommend this to a friend.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Terrible operating time
on August 1, 2024
Posted by: Vincent1220
from Athens, GA
Gender:Male
[This review was collected as part of a promotion.] Bought this in April have used probably a dozen times. Originally it would last about 17 minute, which already wasn't great. Just came in from most recent mow and it ran for a total of 6 minutes. I'd be better off buying generic batteries. Not at all worth the upcharge.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, August 2, 2024
Hello Vincent1220.
Thank you for taking the time to review this 60V - 4.0Ah battery. We are sorry to hear you are unhappy with the runtime you are getting. The run time varies depending on the tool that it is being used in but also the load acting against the unit while in use. Please note we do not recommend using a generic battery sold by a 3rd party seller. Greenworks warranty is valid to consumers who have purchased from authorized sellers only, this means they have been given permission to sell our equipment and that the items carry a full warranty. Unfortunately, we do not have control over unauthorized parties posting and selling our equipment. When items are sold by unauthorized sellers, we have no way of knowing the condition in which the product was received, handled, shipped, stored and more. For that reason, it is very important to always purchase from authorized sellers, such as us to ensure you’re covered. We hope this information helpful. We would be happy to investigate to see whether your run time would be considered average; please start a Live Chat on www.greenworkstools.com or by phone 1-888-909-6757.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Old and In the Way
on November 22, 2024
Posted by: hoddy
[This review was collected as part of a promotion.] Bought the 60V 2.5Ah UltraPower Battery & Charger Combo Kit. Batteries are 3 years old! I was told that “use” is what matters but lithium batteries do get old regardless of use.
Response from greenworkstools.comBy Greenworks, November 26, 2024
Hello hoddy. Thank you for taking the time to voice your concerns. In some cases, battery date stamp will vary; please note, these are not sell-by dates or expiration dates. If batteries expired within a couple of months of manufacture, they'd be useless for their intended purpose. Getting a battery that's been manufactured in the same month you bought it would be unlikely, rest assured, that the battery life will not be affected, and the warranty begins on the purchase date. We hope this helps! Be sure to keep your receipt and should you notice any issues, or have any further questions or warranty needs, contact us through Live Chat on (www.greenworkstools.com) or call Greenworks Pro toll-free helpline 1-855-345-3934. We would like the opportunity to speak with you to see if we can find a solution.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Beefy Battery
on June 18, 2025
Posted by: TroyMclureLives
from Las Vegas Nevada
Gender:Male
[This review was collected as part of a promotion.] I knocked a star off because Bluetooth should have been left out to save weight.I use this in my handheld blower and it is Definitely Its own paperweight. I think future versions should ditch the Bluetooth and put in C chargers like their 24v line
Pros: Durable, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
[This review was collected as part of a promotion.] I bought this as a fill in for when my other battery was charging. Works great and last longer than I expected.
Pros: Convenient, Easy to Use, Quiet, Durable, Environmentally Safe, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Horrible Battery Life or Malfunction
on November 16, 2022
Posted by: WhaTheHeck
from Los Angeles
Gender:Male
I purchased a greenworks combo package which included a lawnmower, trimmer, blower, two battery chargers, and two batteries (one 60V 2.0 and one 60V 5.0) at a great deal (approximately 1 year ago). Both batteries were well taken care of. Kept in a cool area and charged properly.
The 60V 5.0 has already malfunctioned. When placed in the charger, it will initially flash green then turn red. The battery life indicator light will display 3 of 4 bars but when in use (such as the leaf blower), it will briefly give a surge of power then shut off.
I am very disappointed in the quality of this battery and don't see how this battery alone can be priced a little more then half of the combo package I purchased.
The 60V 2.0 is still going strong but I am now weary of how much longer it can or will last.
As others have said. I don't plan on purchasing a new battery every 8 months to a year.
Deal or no deal, it's ridiculous to invest in products that you expect to last (at least 3-4 years).....but doesn't.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks , Customer Care, November 16, 2022
Hello WhaTheHeck,
We are sorry to hear about the experience you have encountered with this battery. The overall battery life is dependent on many factors such as where they have been stored, charged, and handled. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. It is recommended to store the battery with a full charge, and if it is being stored for a period where no use is expected, to check on the charge every couple of months. If you notice the charge has dropped, we advise charging the battery back up to full before returning it to its safe storage place. Following these steps will ensure you receive the most of the battery life. Please know that our batteries are covered by the manufacturer's warranty as stated in the owner’s manual period from the date of purchase. Should you continue to experience a problem with the battery / charger, please contact Greenworks at 1-855-345-3934. All we ask that you have access to the battery and charger so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Exceeded Expectations
on August 4, 2021
Posted by: JammieJammieJammie
from Eastern US
Gender:Male
I was a little skeptical when purchasing, because my normal batteries work great, but I opted for the X-Range to try it out. Right off the bat I was impressed with the weight and how quickly it charged. The indicators are awesome, the bluetooth connectivity was great and most importantly - the battery lasted for a LONG time. This was worth it in my opinion. I have about 5 different 60V tools and 6 total batteries, this will be my new go-to battery.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com