Customer Reviews for Greenworks - 60V 8.0Ah Lithium-Ion Battery LB6080
Customer Rating
1
Horrible Battery Life or Malfunction
on November 16, 2022
Posted by: WhaTheHeck
from Los Angeles
Gender:Male
I purchased a greenworks combo package which included a lawnmower, trimmer, blower, two battery chargers, and two batteries (one 60V 2.0 and one 60V 5.0) at a great deal (approximately 1 year ago). Both batteries were well taken care of. Kept in a cool area and charged properly.
The 60V 5.0 has already malfunctioned. When placed in the charger, it will initially flash green then turn red. The battery life indicator light will display 3 of 4 bars but when in use (such as the leaf blower), it will briefly give a surge of power then shut off.
I am very disappointed in the quality of this battery and don't see how this battery alone can be priced a little more then half of the combo package I purchased.
The 60V 2.0 is still going strong but I am now weary of how much longer it can or will last.
As others have said. I don't plan on purchasing a new battery every 8 months to a year.
Deal or no deal, it's ridiculous to invest in products that you expect to last (at least 3-4 years).....but doesn't.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks , Customer Care, November 16, 2022
Hello WhaTheHeck,
We are sorry to hear about the experience you have encountered with this battery. The overall battery life is dependent on many factors such as where they have been stored, charged, and handled. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. It is recommended to store the battery with a full charge, and if it is being stored for a period where no use is expected, to check on the charge every couple of months. If you notice the charge has dropped, we advise charging the battery back up to full before returning it to its safe storage place. Following these steps will ensure you receive the most of the battery life. Please know that our batteries are covered by the manufacturer's warranty as stated in the owner’s manual period from the date of purchase. Should you continue to experience a problem with the battery / charger, please contact Greenworks at 1-855-345-3934. All we ask that you have access to the battery and charger so that we can complete troubleshooting with you and gather necessary unit information.
I bought the leaf blower during the summer and the battery doesn't charge anymore. Even when it did, it only lasted 15 mins.
Response from greenworkstools.comBy Greenworks, Customer Care, November 14, 2022
Hello Adam009,
We are sorry to hear about the experience you have encountered with this battery. The overall battery life is dependent on many factors such as where they have been stored, charged, and handled. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. It is recommended to store the battery with a full charge, and if it is being stored for a period where no use is expected, to check on the charge every couple of months. If you notice the charge has dropped, we advise charging the battery back up to full before returning it to its safe storage place. Following these steps will ensure you receive the most of the battery life. Please know that our batteries are covered by the manufacturer's warranty as stated in the owner’s manual period from the date of purchase. Should you continue to experience a problem with the battery and charger, please give us a call at 1-855-345-3934. All we ask that you have access to the battery and charger so that we can complete troubleshooting with you and gather necessary unit information.
We bought this battery as a spare so that while we were mowing with one battery we would have another one charged and ready. It works great, though I don't get as many breaks as I used to!
I bought end of last year blower and trimmer. Now usage time is reducing. I will all ways disconnect once it get fully changed.
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care, August 8, 2022
Hello Rajan Thomas,
We are sorry to hear about the experience you have encountered with this battery. The overall battery life is dependent on many factors such as where they have been stored, charged, and handled. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. It is recommended to store the battery with a full charge, and if it is being stored for a period where no use is expected, to check on the charge every couple of months. If you notice the charge has dropped, we advise charging the battery back up to full before returning it to its safe storage place. Following these steps will ensure you receive the most of the battery life. Please know that our batteries are covered by the manufacturer's warranty as stated in the owner’s manual period from the date of purchase. Should you continue to experience a problem with the battery and charger, please contact Greenworks Pro toll-free helpline at 1-855-345-3934 All we ask that you have access to the battery and charger so that we can complete troubleshooting with you and gather necessary unit information.