Customer reviews from greenworkstools.com
Greenworks - 60V 8.0Ah Lithium-Ion Battery LB6080
Average customer rating
4.5
(1,074 Reviews)
Rating breakdown 1,074 reviews
5 Stars
822
4 Stars
117
3 Stars
30
2 Stars
26
1 Star
79
89%of customers recommend this product.
(
740 out of
831)
Customer Reviews for Greenworks - 60V 8.0Ah Lithium-Ion Battery LB6080
Posted by: David from Austin
Verified Purchase:Yes
Battery lasts a long time. The electric motor rpms is much higher than my gas edger.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Easy, Quite, and Powerful
on April 15, 2021
Posted by: Shaf28
from Brownsburg, IN
This is so quite and easy to use.
Use gas powered edgers in the past and this is just a powerful as gas.
Use gas powered edgers in the past and this is just a powerful as gas.
Written by a customer while visiting greenworkstools.com
Posted by: Jet C
from Princeton, TX
Verified Purchase:Yes
Works great! Impressive for being cordless. Did the job on my small lawn. Still had power left after I finished.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Frank Meins
from Springdale, Arkansas
Verified Purchase:Yes
Only used 1/4 of a 2.5 amp battery.
Fantastic machine.
Fantastic machine.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
No more spring tune-ups!!!
on April 12, 2021
Posted by: GADave
from Georgia
I was the typical DIY-er with a 2-stroke power-head, trimmer & edger attachments and a gas blower. Every spring started with several hours of doing tune ups on the engines, getting new gas, mixing the oil...UGH! This year my spring "tune-up" was popping in the battery and pulling the trigger! I am a former mechanic and always told myself that I enjoyed the challenge of keeping my stuff running...now with my stable of Greenworks tools, I'm realizing that not only do I love having a job well done, I really love having the job DONE! I love my greenworks edger and I love all of the time it has given back to me.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Edger - no one answers the phone, too heavy, battery not compatible with my
on April 11, 2021
Posted by: Lisa Bertini
from Seattle, Washingon
Verified Purchase:Yes
This is far too heavy for me to use. I attempted to call your technical and customer service before purchasing to ask a few questions. That was IMPOSSIBLE. Made multiple attempts. Held for over an hour twice. Last time I tried I was 23rd in the que. So I purchased this edger. The batter is not compatible with the other three Greenworks tool I have and love (blower, hedger, mower). It is way to heave to use. I have emailed multiple times to return, but I have to pay shipping. This is just not at all what I expected. I am a 60 year old woman that loves to to my own gardening. I have been raving about
Greenworks to my friends for a few years not. I so wish I would have been able to talk to someone, found out how heavy it was and that the battery was huge. I would have ordered a smaller version. Now, I am expected to keep it or pay a huge shipping cost. This has really changed my rating.
Greenworks to my friends for a few years not. I so wish I would have been able to talk to someone, found out how heavy it was and that the battery was huge. I would have ordered a smaller version. Now, I am expected to keep it or pay a huge shipping cost. This has really changed my rating.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Service , April 13, 2021
Hello Lisa Bertini,
We apologize for the wait time that has been experienced. Currently, our hours of operation for our helpline are Monday to Friday 9 AM - 5 PM EST. Considering the current situation of COVID-19 we have experienced wait times greater than usual due to an influx of calls and emails but our helpline is still open and emails are being addressed at the earliest opportunity. It is unfortunate that you are not content with your recent purchase. According to our Return Policy, Greenworks provides a 30-Day money back guarantee on all direct purchases, less shipping and handling. Please view link for our return policy http://www.greenworkstools.com/latest/return-policy
We hope this clarifies the issues you have encountered. If you would like us to support you before you make the decision to return it, please get in touch with us directly at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com. We look forward to hearing from you.
We apologize for the wait time that has been experienced. Currently, our hours of operation for our helpline are Monday to Friday 9 AM - 5 PM EST. Considering the current situation of COVID-19 we have experienced wait times greater than usual due to an influx of calls and emails but our helpline is still open and emails are being addressed at the earliest opportunity. It is unfortunate that you are not content with your recent purchase. According to our Return Policy, Greenworks provides a 30-Day money back guarantee on all direct purchases, less shipping and handling. Please view link for our return policy http://www.greenworkstools.com/latest/return-policy
We hope this clarifies the issues you have encountered. If you would like us to support you before you make the decision to return it, please get in touch with us directly at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com. We look forward to hearing from you.
Written by a customer while visiting greenworkstools.com
Posted by: Massanutt
Verified Purchase:Yes
it is a bit heavier than I was anticipating, but works as advertised
Written by a customer while visiting greenworkstools.com
Customer Rating
5
JUST BUY ANY OF THEIR TOOLS, YOU'LL BE GLAD YOU DID!
on April 9, 2021
Posted by: Chris G
from FLORIDA
Verified Purchase:Yes
ALL OF GREEN WORKS 60 VOLT TOOLS ARE FANTASIC! THIS IS THE 5TH POWER TOOL IN MY COLLECTION NOW, AND IT IT WORKS GREAT. LOVE IT.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com