Customer reviews from greenworkstools.com
Greenworks - 60V 8.0Ah Lithium-Ion Battery LB6080
Average customer rating
4.5
(1,074 Reviews)
Rating breakdown 1,074 reviews
5 Stars
822
4 Stars
117
3 Stars
30
2 Stars
26
1 Star
79
89%of customers recommend this product.
(
740 out of
831)
Customer Reviews for Greenworks - 60V 8.0Ah Lithium-Ion Battery LB6080
Customer Rating
5
Keeps my mower running!
on June 18, 2021
Posted by: Cory P
from Ypsilanti
Gender:Male
Having 2 of these batteries help me get my lawn done on one charge easy!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Excellent Product
on June 17, 2021
Posted by: Bigbird
from Gainesville Fl
Gender:Male
I bought this Edger and Glad I did! It works Great!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Rob J
Verified Purchase:Yes
Great machine. Plenty of power. Lightweight yet well made at the same time. I like the total weight. I do wish the bottom was a little more bottom heavy. This way it's easier to keep the wheel in a straight line. Making it easier to get straighter lines.
Written by a customer while visiting greenworkstools.com
Posted by: Yeatertator
from Ohio
Gender:Male
Verified Purchase:Yes
Was purchased as a gift. It was a great addition to the recipients household!!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Jszeredy
Verified Purchase:Yes
I've only used it once but it does a great job and it does it with ease I might add. Very pleased.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: KevinC2732
from Richmond, VA
Gender:Male
Verified Purchase:Yes
I received the product broken in the shipment and they were wet. I opened a ticket with support but no one gets back to me.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Care, June 14, 2021
Hello KevinC2732,
Thank you for taking the time to provide this feedback. We apologize that you have experienced a higher-than-normal wait time; with the current situation we are taking all necessary steps to keep our office spaces safe for our employees. This may lead to longer than normal response times between emails/call. We do as for your continued patience will we maneuver through these difficult times. Please know, that we look forward to assisting you and are very sorry for the delay.
Thank you for taking the time to provide this feedback. We apologize that you have experienced a higher-than-normal wait time; with the current situation we are taking all necessary steps to keep our office spaces safe for our employees. This may lead to longer than normal response times between emails/call. We do as for your continued patience will we maneuver through these difficult times. Please know, that we look forward to assisting you and are very sorry for the delay.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Battery arrived defective
on June 9, 2021
Posted by: Guardachuva
from Kansas City
Gender:Male
I bought two, 6.0Ah 60V batteries as well as the dual charging port. My batteries arrived on 6/8/21. I put them in the charger and only 1 battery charged. The other battery despite multiple attempts at troubleshooting as described in the manual, still would not charge.
I emailed and called the phone # on my order receipt.
No one has been able to assist me yet.
Please help me resolve this so I can finally mow my yard.
I emailed and called the phone # on my order receipt.
No one has been able to assist me yet.
Please help me resolve this so I can finally mow my yard.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, August 11, 2021
Hello,
Thank you for taking the time to share your experience. This is certainly concerning, and we are sorry to hear of this uncommon occurrence. Our team apologizes for the delay in addressing your concern but we're glad to see that one of our agents was able to assist you regarding this matter. We appreciate you giving us the opportunity to do so!
If you require any additional support or have questions regarding a product, feel free to utilize our Q&A section or contact us at info@greenworkstools.com.
Thank you for taking the time to share your experience. This is certainly concerning, and we are sorry to hear of this uncommon occurrence. Our team apologizes for the delay in addressing your concern but we're glad to see that one of our agents was able to assist you regarding this matter. We appreciate you giving us the opportunity to do so!
If you require any additional support or have questions regarding a product, feel free to utilize our Q&A section or contact us at info@greenworkstools.com.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Battery capicity at 50%
on June 6, 2021
Posted by: Jimbolauski
from Dayton oh
Gender:Male
After one year the battery life is half what it used to be. It used to take a battery and a half to mow my lawn it now takes 3 or 4.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenwork , Greenworks Customer Care, June 9, 2021
Hello Jimbolauski,
Thank you for your review. We are sorry to hear about the experience you have encountered with this battery. The overall battery life is dependent on many factors such as where they have been stored, charged, and handled. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. It is recommended to store the battery with a full charge, and if it is being stored for a period where no use is expected, to check on the charge every couple of months. If you notice the charge has dropped, we advise charging the battery back up to full before returning it to its safe storage place.
Following these steps will ensure you receive the most of the battery life. Please know that our batteries are covered by the manufacture's warranty as stated in the owners manual period from the date of purchase.
If you would like to contact us, just so we can learn more about your experience and take note of what happened, please feel free to call us at 1-888-909-6757 (1-888-90WORKS) or send us an e-mail at info@greenworkstools.com.
Thank you for your review. We are sorry to hear about the experience you have encountered with this battery. The overall battery life is dependent on many factors such as where they have been stored, charged, and handled. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. It is recommended to store the battery with a full charge, and if it is being stored for a period where no use is expected, to check on the charge every couple of months. If you notice the charge has dropped, we advise charging the battery back up to full before returning it to its safe storage place.
Following these steps will ensure you receive the most of the battery life. Please know that our batteries are covered by the manufacture's warranty as stated in the owners manual period from the date of purchase.
If you would like to contact us, just so we can learn more about your experience and take note of what happened, please feel free to call us at 1-888-909-6757 (1-888-90WORKS) or send us an e-mail at info@greenworkstools.com.
Written by a customer while visiting greenworkstools.com