Customer reviews from greenworkstools.com
Greenworks - LB6080 60V 8.0Ah Lithium-Ion Battery, Black
Average customer rating
4.5
(325 Reviews)
Rating breakdown 325 reviews
5 Stars
248
4 Stars
34
3 Stars
8
2 Stars
13
1 Star
22
90%of customers recommend this product.
(
225 out of
249)
Customer Reviews for Greenworks - LB6080 60V 8.0Ah Lithium-Ion Battery, Black
Posted by: Jim Harrelson
from Georgia
Gender:Male
Verified Purchase:Yes
It’ll run for about an hour and ten minutes, take about two hours to recharge. Plenty of power for my lawn mower. I like it.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Toolman Tim
Verified Purchase:Yes
I always start out using this and it when mows my front yard all by itself and then gets the backyard with the second 4ah battery. It works.
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Columbia, MO USA
Gender:Male
Verified Purchase:Yes
We have 5 acres with a lot of mowing area. My wife asked for an additional battery for our Greenworks 21 inch mower. I chose this Pro 60V 6.0 Ah UltraPower Battery. The first day she reported that it lasted twice as long as our other two batteries and she was thrilled with the run time. Everything we've purchased from Greenworks - the mower, backpack blower, and 16in chainsaw have worked beautifully, especially without wasting lots of time messing with gas, oil, sparkplugs, and aggravation.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Bear, Delaware
Gender:Male
Verified Purchase:Yes
This battery is used in my 25" 60V mower and it last pretty long. I have 5 batteries of which 2 are 5.0Ah; 2 are 4.0Ah; and one is 2.5Ah. I use them in my trimmer, blower and motor and I never run out of battery.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Horse Farmer
from Western NY
Gender:Male
Verified Purchase:Yes
The 60V 4.0AH Battery adds run time for large trimming projects.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
60v 5.0 is a poor battery
on January 12, 2023
Posted by: TJ Maki
from Brunswick GA
Gender:Male
I’ve bought several pieces of Greenworks equipment, individually and combo packs. This battery died within the first year. I could not verify which piece of equipment it came with so I could provide specific model number, serial number or receipt. Very disappointed. The equipment is great and the 60v 2.0 batteries have held up fine
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, January 12, 2023
Hello TJ Maki,
Thank you for your feedback. We are sorry to hear that you have experienced an issue with this product and that you were unsatisfied with the customer service experience that you had. Unfortunately, we are not sure of each customer's expertise with our units, so we do just need to confirm basic troubleshooting procedures before determining the proper course of action. There is truly no intent to disappoint our customers, sometimes the solution is at the end of their fingertips but can easily be overlooked. Troubleshooting can help provide immediate resolutions to customers, instead of just sending parts which may not fix the issue if it is a potential user error. We do advise our customers to hold on to a copy of their receipt for the duration of the warranty, just in case. Receipts, serial, and model numbers are required information for all warranty claims. This information is necessary to keep an accurate record of which items and model numbers are defective and is ultimately for your safety and reduces fraudulent acts. Unfortunately, it seems this information was not available at the time of your call which does not allow us to proceed with the necessary steps to resolve the issue. Once this information and the product is at hand, please give us a callback or start a live chat on our website as we can also do warranty claims via email! We do apologize again for your trouble and look forward to being able to assist you with this issue.
Thank you for your feedback. We are sorry to hear that you have experienced an issue with this product and that you were unsatisfied with the customer service experience that you had. Unfortunately, we are not sure of each customer's expertise with our units, so we do just need to confirm basic troubleshooting procedures before determining the proper course of action. There is truly no intent to disappoint our customers, sometimes the solution is at the end of their fingertips but can easily be overlooked. Troubleshooting can help provide immediate resolutions to customers, instead of just sending parts which may not fix the issue if it is a potential user error. We do advise our customers to hold on to a copy of their receipt for the duration of the warranty, just in case. Receipts, serial, and model numbers are required information for all warranty claims. This information is necessary to keep an accurate record of which items and model numbers are defective and is ultimately for your safety and reduces fraudulent acts. Unfortunately, it seems this information was not available at the time of your call which does not allow us to proceed with the necessary steps to resolve the issue. Once this information and the product is at hand, please give us a callback or start a live chat on our website as we can also do warranty claims via email! We do apologize again for your trouble and look forward to being able to assist you with this issue.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Battery Won't Charge
on March 7, 2023
Posted by: lisaws
from NC
Gender:Female
I bought the Greenworks PRO 21 in. 60V Battery Cordless Push Lawn Mower with 5.0 Ah Battery and Charger in April of 2022. I haven't even had it a year and the battery will not charge. The charger just blinks red. I'm not even sure what to replace. The lawnmower has been discontinued. I think purchasing these cordless tools is a waste of money.
Pros: Quiet
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, March 7, 2023
Hello lisaws,
Thank you for reviewing Greenworks 60V battery. We are sorry to hear the battery will not take a charge. The overall battery life is dependent on many factors such as where they have been stored, charged, and handled. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. It is recommended to store the battery with a full charge, and if it is being stored for a period where no use is expected, to check on the charge every couple of months. If you notice the charge has dropped, we advise charging the battery back up to full before returning it to its safe storage place. Following these steps will ensure you receive the most of the battery life. Please know that our batteries are covered by the manufacturer's warranty as stated in the owner’s manual period from the date of purchase. Should you continue to experience a problem with the battery and charger, please contact Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask that you have access to the battery and charger so that we can complete troubleshooting with you and gather necessary unit information.
Thank you for reviewing Greenworks 60V battery. We are sorry to hear the battery will not take a charge. The overall battery life is dependent on many factors such as where they have been stored, charged, and handled. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. It is recommended to store the battery with a full charge, and if it is being stored for a period where no use is expected, to check on the charge every couple of months. If you notice the charge has dropped, we advise charging the battery back up to full before returning it to its safe storage place. Following these steps will ensure you receive the most of the battery life. Please know that our batteries are covered by the manufacturer's warranty as stated in the owner’s manual period from the date of purchase. Should you continue to experience a problem with the battery and charger, please contact Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask that you have access to the battery and charger so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
3 months is all the life it had
on May 15, 2023
Posted by: Dd28001
from Albemarle, NC
Gender:Female
Greenworks blocked me from commenting on their posts.
I love the mower, but the batteries are crap. I have the 21 inch brushless mower 60 volts. My brand new battery lasted for 1.5 hrs of mowing in June 2022, by August 2022 it took hours to fully charge and only lasted 20 minutes.
So all I have said is buy twice the chargers and 3 times the batteries. Until the company starts making better quality batteries to match their mowers
They blocked me, so I guess that means they have no plans of getting higher quality batteries
I love the mower, but the batteries are crap. I have the 21 inch brushless mower 60 volts. My brand new battery lasted for 1.5 hrs of mowing in June 2022, by August 2022 it took hours to fully charge and only lasted 20 minutes.
So all I have said is buy twice the chargers and 3 times the batteries. Until the company starts making better quality batteries to match their mowers
They blocked me, so I guess that means they have no plans of getting higher quality batteries
Pros: Easy to Use
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, May 17, 2023
Hello Dd28001,
We are sorry to hear about the experience you have encountered with this battery and that you felt your review was rejected! We do not have information to assist you with the review issue you are experiencing. We are sorry this is not the response you were looking for. Regardless, if there is an issue with your battery we are always happy to assist with a warranty claim within the warranty period.
The overall battery life is dependent on many factors such as where they have been stored, charged, and handled. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. It is recommended to store the battery with a full charge, and if it is being stored for a period where no use is expected, to check on the charge every couple of months. If you notice the charge has dropped, we advise charging the battery back up to full before returning it to its safe storage place. Following these steps will ensure you receive the most of the battery life.
Greenworks batteries are covered by the manufacturer's warranty as stated in the owner’s manual period from the date of purchase. Should you continue to experience a problem with the battery, please contact Contact Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask that you have access to the battery and charger so that we can complete troubleshooting with you and gather necessary unit information.
We are sorry to hear about the experience you have encountered with this battery and that you felt your review was rejected! We do not have information to assist you with the review issue you are experiencing. We are sorry this is not the response you were looking for. Regardless, if there is an issue with your battery we are always happy to assist with a warranty claim within the warranty period.
The overall battery life is dependent on many factors such as where they have been stored, charged, and handled. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. It is recommended to store the battery with a full charge, and if it is being stored for a period where no use is expected, to check on the charge every couple of months. If you notice the charge has dropped, we advise charging the battery back up to full before returning it to its safe storage place. Following these steps will ensure you receive the most of the battery life.
Greenworks batteries are covered by the manufacturer's warranty as stated in the owner’s manual period from the date of purchase. Should you continue to experience a problem with the battery, please contact Contact Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask that you have access to the battery and charger so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com