Customer reviews from Oralb.com
Oral-B - Smart 1500 Electric Power Rechargeable Battery Toothbrush, Blue
Average customer rating
4.5
(129 Reviews)
Rating breakdown 129 reviews
5 Stars
96
4 Stars
15
3 Stars
7
2 Stars
4
1 Star
7
90%of customers recommend this product.
(
111 out of
124)
Customer Reviews for Oral-B - Smart 1500 Electric Power Rechargeable Battery Toothbrush, Blue
Customer Rating
5
Great toothbrush
on August 18, 2020
Posted by: sherep
from TN
Gender:Female
[This review was collected as part of a promotion.] I really like the Oral-B 1500 rechargeable electric toothbrush. At first look at the toothbrush I noticed the excellent quality. The direction were clear, concise and very easy to understand. I charged it for 2 hours and went to brush. I was very very happy with how clean my teeth felt afterwards. I highly recommend this toothbrush.
Pros: Quality, Durability
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting Oralb.com
Customer Rating
2
Battery/Charging
on June 4, 2020
Posted by: Geraldine
Gender:Female
I recieved 1 in January for my birthday and it wouldn't charge 3 month later, I tried the charger for my old toothbrush I had gotten 4 years ago it didnt work and also tried the charger for a newer but came with a different type, all oral b burshes and none worked. So I bought another same exact one used it for a week and something not working no green flashing light nothing. I love oral b just not loving this brush due to charging issues.
Cons: Quality, Durability
No, I would not recommend this to a friend.
Quality
3
Value
1
Response from Oralb.comBy Oral-B, June 4, 2020
Thank you for being a loyal customer to Oral-B, Geraldine. This isn’t the experience that we expect to hear from our products as all of our toothbrushes are quality tested to provide a strong long-lasting brushing for your dental routine. When you have time please give us a call at 800 566-7252 so that our Quality Assurance Team can look into this further for you and afterward we can see about taking care of this for you.
Written by a customer while visiting Oralb.com
Customer Rating
2
So disappointed
on June 1, 2020
Posted by: Katie47
from Massachusetts
Gender:Female
This is my second Oral B electric toothbrush. My first one lasted at least five years and this one didn’t even last a year. While it worked it did a good job of cleaning my teeth but I’m hesitant about purchasing another Oral B.
Cons: Durability
No, I would not recommend this to a friend.
Quality
2
Value
2
Response from Oralb.comBy Oral-B, June 4, 2020
Thank you for being a loyal user of Oral-B, Katie. All of our brushes are quality tested to provide a long-lasting clean, but 5 years is a testament to how well you took care of your brush as they have an approximate lifespan of 3-4 years. When you have time please give us a call at 800 566-7252 so that we can learn more for our Quality Assurance team and afterward see about getting this taken care of for you.
Written by a customer while visiting Oralb.com
Customer Rating
5
Best Toothbrush I've Ever Had
on May 22, 2020
Posted by: Marianne C
from Texas
Gender:Female
I've been wanting one of these for quite some time, and I'm so happy I purchased one. Since I bought this toothbrush, my teeth have felt so clean! The Oral-B Pro 1500 Electric Rechargeable version is perfect for me. It doesn't take up a lot of space on the counter, and I like the simplicity, yet great quality and design. It does everything it says and I'm very pleased with it. With the first use, I noticed a remarkable difference in the cleanliness of my teeth, especially around the gum line. It has, what I call, a "hesitation" in the spin cycle about every 25-30 seconds to remind you to change to the next quadrant of your mouth, which is a nice feature. I also like the dual spin speed for comfort. All in all, though I've only been using this about a month, it's a great toothbrush!
Pros: Quality
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting Oralb.com
Customer Rating
3
Decent brush but scale/mildew a concern
on May 17, 2020
Posted by: BobH
from Greenville, SC
Gender:Female
So I bought this brush for my 8 year old after reviewing literature. It has helped him greatly with timing and brushing all quadrants. However, under the replaceable head there is a metal peg the head sits on that is surrounded by plastic at the base. This area entraps a black scale/mildew and moreover this builds up and gets on the inside of the replaceable heads. My son takes the head off nightly and dries the brush but I still find this happening. It concerns me for the risk of bacteria and mold coming in contact with my son's mouth and respiratory system. I first noted this about 1 month after buying and went over proper drying with him but it continues. I have flushed it out with a flossing water pick and water only. Please see pictures. I am currently researching a new option for him.
Cons: Durability
No, I would not recommend this to a friend.
Quality
2
Value
4
Response from Oralb.comBy Oral-B, June 4, 2020
We’re sorry to hear about your and your son’s experience, Bob. All of our products are quality tested to be safe and effective when used as directed. It’s wonderful to hear that your son rinses and dries his brush after each use as that’s exactly what you’re supposed to do. When you have time we’d like to learn more for our Quality Assurance Team, so please give us a call at 800 566-7252, and afterwards we can help look into this further for you.
Written by a customer while visiting Oralb.com
Customer Rating
1
on May 6, 2020
Posted by: CBKN
from Sault Ste.Marie, Michigan
Gender:Female
I can not use this toothbrush because of the strong vibrations
No, I would not recommend this to a friend.
Response from Oralb.comBy Oral-B, June 4, 2020
We’re sorry to hear about your experience as we want all of our customers to be able to get a brilliant clean with their brush. Each brush is quality tested before making its way out. We recommend trying one of our sensitivity brush heads to help with your brushing routine. When you have time please give us a call at 800 566-7252 so we can learn more for our Quality Assurance Team and afterward we can see about finding the right brush for you.
Written by a customer while visiting Oralb.com
Customer Rating
4
Pressure Sensor Light Doesn't Work
on April 20, 2020
Posted by: ChaseH805
from Ventura, CA
Yeah, so I tried to give plenty of pressure as a test and the sensor does not work. I paid the extra $20 for nothing when I was gonna get the pro 1000 and would like that amount back or a new pro 1000 sent. I don't wanna look at this ugly, cheap sensor light if it doesn't work.
No, I would not recommend this to a friend.
Written by a customer while visiting Oralb.com
Customer Rating
1
Mold underneath button casing.
on April 14, 2020
Posted by: Mich417
from Indiana
Purchased the Oral-B through the dentist. Took care to clean it after each use, and it still developed mold underneath the protective covering near the on and off switch. Very disappointed in this product and would not recommend or purchase again. Bad design, no liquid should be able to get into this area. Scared to use product can’t remove any of the mold. What a waste of money.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from Oralb.comBy Oral-B, April 22, 2020
It’s important to know that our toothbrushes are actually none porous and it’s difficult for things to stick to the surface without being near corrosive material. All of our products are thoroughly tested to be safe for you. When you have time we’d like to learn more about your experience so our Quality Assurance team can look into this for you so please call us at 800 566-7252.
Written by a customer while visiting Oralb.com