Customer reviews from Oralb.com
Oral-B - Smart 1500 Electric Power Rechargeable Battery Toothbrush, Blue
Average customer rating
4.5
(129 Reviews)
Rating breakdown 129 reviews
5 Stars
96
4 Stars
15
3 Stars
7
2 Stars
4
1 Star
7
90%of customers recommend this product.
(
111 out of
124)
Customer Reviews for Oral-B - Smart 1500 Electric Power Rechargeable Battery Toothbrush, Blue
Customer Rating
5
Love the 1500 Model
on September 26, 2020
Posted by: Susana1
from Florida
Gender:Female
This is my second OralB electric toothbrush. My first one lasted years but for some reason couldn’t keep the brush on and became loose. In any event I love this new model. The battery lasts a really long time. I didn’t need Bluetooth. I especially love the exterior material. It doesn’t have any soft rubber which was hard for me to keep clean in my first model. The sensor works well. I am very happy with this model and it arrived on time. I am a happy customer! The only thing I would add is for you to consider recycling incentives.
Pros: Quality
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting Oralb.com
Customer Rating
2
So disappointed
on June 1, 2020
Posted by: Katie47
from Massachusetts
Gender:Female
This is my second Oral B electric toothbrush. My first one lasted at least five years and this one didn’t even last a year. While it worked it did a good job of cleaning my teeth but I’m hesitant about purchasing another Oral B.
Cons: Durability
No, I would not recommend this to a friend.
Quality
2
Value
2
Response from Oralb.comBy Oral-B, June 4, 2020
Thank you for being a loyal user of Oral-B, Katie. All of our brushes are quality tested to provide a long-lasting clean, but 5 years is a testament to how well you took care of your brush as they have an approximate lifespan of 3-4 years. When you have time please give us a call at 800 566-7252 so that we can learn more for our Quality Assurance team and afterward see about getting this taken care of for you.
Written by a customer while visiting Oralb.com
Customer Rating
1
Used once and it quit working. Disapointing!
on August 16, 2019
Posted by: Disappointed3
from California
I bought a package that included two brushes. I used the brush once . I tried to use again in the morning and it wouldnt turn on and is not charging. I am a busy working wife and mother. I am very disappointed that now I get to add digging in trash for original packaging, calling an 800 number and a trip to the post office to my to do list .
No, I would not recommend this to a friend.
Response from Oralb.comBy The Oral-B Team, August 28, 2019
We'd like to make your life easier, as this certainly shouldn't be happening with your brush. It's possible that your brush isn't charging properly, as you'll need to charge our handles right out of the package since they aren't delivered with a full charge. Could you please try charging the brush that is failing to turn on in a different electrical outlet, making sure to avoid anything that's metal? This type of surface can cause a disruption in the connection, which can prevent it from charging/working properly. If you go to pick your handle up after the full 12 hours have passed, and it still isn't powering up, please give us a call at (800) 566-7252 so we can help you further.
Written by a customer while visiting Oralb.com
Customer Rating
5
Best Toothbrush I've Ever Had
on May 22, 2020
Posted by: Marianne C
from Texas
Gender:Female
I've been wanting one of these for quite some time, and I'm so happy I purchased one. Since I bought this toothbrush, my teeth have felt so clean! The Oral-B Pro 1500 Electric Rechargeable version is perfect for me. It doesn't take up a lot of space on the counter, and I like the simplicity, yet great quality and design. It does everything it says and I'm very pleased with it. With the first use, I noticed a remarkable difference in the cleanliness of my teeth, especially around the gum line. It has, what I call, a "hesitation" in the spin cycle about every 25-30 seconds to remind you to change to the next quadrant of your mouth, which is a nice feature. I also like the dual spin speed for comfort. All in all, though I've only been using this about a month, it's a great toothbrush!
Pros: Quality
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting Oralb.com
Customer Rating
1
Power on/off button needs improving
on November 4, 2021
Posted by: Dave21
I bought this a month ago and after using it for a week I put it away. The problem is that the on/off power button and the speed of the brush head are all in the same button which means in order to turn it off you have to hold the power button in for a few seconds, which is a dumb way off turning it off. It needs to be designed with a separate speed button and a separate on/off button. I like oral b products, but in my opinion this one needs a design improvement. If I had not used it I would take it back and get something different.
Cons: Quality
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from Oralb.comBy Maria Picard, The Oral-B Team, November 5, 2021
Dave, thank you for taking the time out of your day to leave your review. We appreciate your input and rely on feedback, just like yours, when we make improvements to our products. We'll definitely let our teams know how you feel about the power button. In the meantime, if we can help you further, or if we can answer any questions, for you, give us a call at (800) 566-7252. We're here for you.
Written by a customer while visiting Oralb.com
Customer Rating
5
Amazing Tooth Brush
on August 12, 2019
Posted by: Lisha F
from Pittsburgh, Pa
Gender:Female
[This review was collected as part of a promotion.] I have been using this tooth brush for about a week and I just love it. I dont even think I will go back to a regular tooth brush. At first I thought it was a little harsh but I found you can put it on a lower ( slower) setting. I dont even have to do any vigorous brushing. I simply just put the brush head on my teeth and let it do it job. My teeth havent felt this clean in years ( except when I go to the dentist). You can charge it which last for a while. I have only charged it once and it still working after brushing 1-2 times a day for a week. I am in love with my new Oral-B Pro 1500 rechargeable Tooth Brush.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting Oralb.com
Customer Rating
1
Think we got a dud
on September 13, 2021
Posted by: Not worth it
from Newport county jot happy!
Gender:Female
The speeds are virtually the same. And the charging station doesn’t seem to work. You have to play with it and twist it. The brush seems like it’s missing the blue rubber piece. I think ours is a dud. Dead on arrival!
No, I would not recommend this to a friend.
Quality
1
Value
1
Written by a customer while visiting Oralb.com
Customer Rating
5
Really good Plaque remover!
on April 25, 2019
Posted by: Sergy01
from Dallas,tx
I had a Colgate Vibrating manual brush and I would always notice some plaque on my bottom right molar right between the tooth and gum line. It was really annoying. But after the first use with oral b 1500 I noticed that plaque line disappeared. I couldn’t believe just how well oral b 1500 worked. It felt like a professional dentist clean. Lol It’s 2019, wish I would of had this yrs ago. Thanks Oral B 1500 I’ve had this 2 days and have already started telling people about it, and here I am writing a review about it too! Haha that’s how impressed I am with the brush. If it breaks anytime soon I will be back and delete my review but if all goes well I will leave this here.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting Oralb.com