Customer reviews from philips.com
Philips - Sonicare Genuine E-Series Replacement Toothbrush Heads, HX7023/30 - 3 Pack - White
Average customer rating
4.4
(254 Reviews)
Rating breakdown 254 reviews
5 Stars
181
4 Stars
39
3 Stars
13
2 Stars
6
1 Star
15
89%of customers recommend this product.
(
218 out of
244)
Customer Reviews for Philips - Sonicare Genuine E-Series Replacement Toothbrush Heads, HX7023/30 - 3 Pack - White
Customer Rating
3
the product is practical
on March 20, 2021
Posted by: Roseden
Gender:Female
In my family we are 3 people who use them and very quickly you have to replace the brush heads, because the bristles of the brush do not have much strength.
I would recommend this to a friend!
Response from philips.comBy Philips Consumer Care, March 22, 2021
Thank you for taking the time to write this review. We're glad you found the Sonicare e-Series brush heads very useful. Please know these should be replaced every three months for optimal performance and we recommend avoiding toothpaste that has essential oils on them. Should you have any questions, please feel free to contact us on Facebook (@Philips) or Twitter (@PhilipsCare)
Written by a customer while visiting philips.com
Customer Rating
1
Third attempt, first 2 reviews rejected.
on October 26, 2021
Posted by: Grow what you eat
Disappointed with these brush heads, If I could've given a 0, I would. Fraying brush head after 16 days. What happened to the quality products this company used to make?
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: mimimarker
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love being able to still get the heas for my old toothbrush. Why get new when old one works just fine.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: M and M
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love that this toothbrush keeps my teeth health in a1 condition. Haven’t had a cavity in 20 years.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Have used these brushes for years & they are great
on May 20, 2024
Posted by: Marsey Do
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] These are sturdy and clean your teeth very well and I love them.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Dirty D
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love this product. Can't buy in stores anymore. Grateful to buy on line.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Like brushing your teeth with a BMW
on August 27, 2009
Posted by: Justwantareplacement
I love it! These brush heads are so soft and smooth, it feels like you are brushing your teeth with a feather. Coupled with the Sonicare toothbrush, the feather becomes a tiny hurricane that cleans your teeth to a smooth shine.
I like the two-pack because my wife and I both have the toothbrush and we replace our brush heads at the same time.
I would never buy them from this online store though since the pricing is 20-30% higher than physical stores.
Written by a customer while visiting philips.com
Customer Rating
1
quality of replacement heads is terrible!
on April 15, 2014
Posted by: NotHappy123
Gender:Female
I've used Sonicare for 30 years ... purchased 3 units over that time. The product cleans teeth very well and is good for gums and I've had great 6 month check ups. HOWEVER, over the last few years I've noticed that the replacement heads show wear very quickly -- after one month they are very worn. These replacement heads are no longer manufactured with the same quality that they used to be!!! The replacement heads are very expensive to change on a monthly basis!!! Either improve the quality or lower the price on the replacement heads!!!
Pros: cleans teeth very well
Cons: quality of replacement heads is terrible!, replacement heads are very expensive/don't last
No, I would not recommend this to a friend.
Response from philips.comBy VK, Philips Webcare, April 17, 2014
Hello, thank you for writing to us with regards to the experience you had with our Philips Sonicare toothbrush heads. Quality is important to our brand and we take any incident very seriously. We’d like to discuss this with you and request you to contact our Consumer Care Team on 1-800-682-7664, Monday – Saturday 9:00 AM – 9:00 PM EST, Sunday 9:00 AM – 6:00 PM EST, Excluding Major Holidays. You can even chat with them by visiting this link: http://bit.ly/1r1FoSJ, our Consumer Care Team will be happy to assist you. Thanks.
Written by a customer while visiting philips.com