Customer reviews from philips.com
Philips - Sonicare Genuine E-Series Replacement Toothbrush Heads, HX7023/30 - 3 Pack - White
Average customer rating
4.4
(254 Reviews)
Rating breakdown 254 reviews
5 Stars
181
4 Stars
39
3 Stars
13
2 Stars
6
1 Star
15
89%of customers recommend this product.
(
218 out of
244)
Customer Reviews for Philips - Sonicare Genuine E-Series Replacement Toothbrush Heads, HX7023/30 - 3 Pack - White
Customer Rating
1
Doesn’t last
on September 16, 2021
Posted by: Teau3
Gender:Male
[This review was collected as part of a promotion.] The brush head needs to last longer.
Brussels on the brush are fraying
Brussels on the brush are fraying
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, September 17, 2021
Hi there,
We're sorry to hear that you're not satisfied with our brush heads. We would like to be of assistance. Please reach out to us on Social Media. We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). Someone of our staff will then try their best to help you further.
We're sorry to hear that you're not satisfied with our brush heads. We would like to be of assistance. Please reach out to us on Social Media. We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). Someone of our staff will then try their best to help you further.
Written by a customer while visiting philips.com
Customer Rating
1
Works wonderfully with the E compact brush head
on May 10, 2021
Posted by: Binskyd
Gender:Female
I wish you would bring the E series COMPACT screw-on toothbrush head back! I have a small moth & that was the only toothbrush head that fit my mouth without difficulty. I invested money to get the Sonacare toothbrush & now you have removed the only brush that actually fits my mouth. I am very disappointed in your decision! I really would like for you to sell it again, PLEASE!
I would recommend this to a friend!
Response from philips.comBy Philips Consumer Care, May 11, 2021
Hi there,
We're sorry to hear that our new brush heads don't work out for you. Please reach out to us on Social Media if we can be of assistance. We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). Someone of our staff will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
We're sorry to hear that our new brush heads don't work out for you. Please reach out to us on Social Media if we can be of assistance. We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). Someone of our staff will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
3
the product is practical
on March 20, 2021
Posted by: Roseden
Gender:Female
In my family we are 3 people who use them and very quickly you have to replace the brush heads, because the bristles of the brush do not have much strength.
I would recommend this to a friend!
Response from philips.comBy Philips Consumer Care, March 22, 2021
Thank you for taking the time to write this review. We're glad you found the Sonicare e-Series brush heads very useful. Please know these should be replaced every three months for optimal performance and we recommend avoiding toothpaste that has essential oils on them. Should you have any questions, please feel free to contact us on Facebook (@Philips) or Twitter (@PhilipsCare)
Written by a customer while visiting philips.com
Customer Rating
5
Replacement head
on January 24, 2021
Posted by: Sneaky sandwich
Gender:Female
I love the Philips toothbrush been using it for over 20 years. I’m a little disappointed that the price of the replacement heads have gotten so high in price.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
New to me
on January 22, 2021
Posted by: AggieGirl
Gender:Female
Inherited my mom's Sonic Care. Ordered replacement heads. Love them!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
My order shipped quickly and they work great.
on January 22, 2021
Posted by: Gma84
Gender:Female
The toothbrush heads do a great job. They arrived just 2 days after I placed the order. I am very happy with the product and the service.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
This product is a blessing for me
on January 21, 2021
Posted by: All Smiles
Gender:Female
Since using this product, I have gotten great dental check-ups.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
I ordered the brush heads I have used for years.
on January 16, 2021
Posted by: Hanrendt
Gender:Male
Because of the excellence of what I ordered. i recommend your products withut reservation.
I would recommend this to a friend!
Written by a customer while visiting philips.com