Customer reviews from philips.com
Philips - Sonicare Genuine E-Series Replacement Toothbrush Heads, HX7023/30 - 3 Pack - White
Average customer rating
4.4
(254 Reviews)
Rating breakdown 254 reviews
5 Stars
181
4 Stars
39
3 Stars
13
2 Stars
6
1 Star
15
89%of customers recommend this product.
(
218 out of
244)
Customer Reviews for Philips - Sonicare Genuine E-Series Replacement Toothbrush Heads, HX7023/30 - 3 Pack - White
Posted by: Mikailovich
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The Phillips toothbrush heads are always my choice. On two occasions, I ordered (by mistake) generic toothbrush heads. They fell apart, and needed to be replaced in a very short period of time.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
3 brush refills...... satisfied, and not satisfied
on August 10, 2023
Posted by: Susan K.
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] A well designed product. The refills work as expected, as they should ..... but more expensive than they should cost after all these years of repeat manufacturing. They should last longer, the brushes wear down too soon.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
Filthy inside the screw on cap and well the magnet
on August 5, 2023
Posted by: Yuckmouth
Gender:Male
I unscrewed my e series head to see what looked like mold in threads and cap that screws onto the bottom battery pack motor. The well that the magnet assembly goes into was also black with what looked like mold!!! Can’t find e series heads at any retailer. My whole sonicare unit was expensive and I thought it was healthier way to brush my teeth. Now I question what has been going into my mouth instead? Bacteria?
No, I would not recommend this to a friend.
Response from philips.comBy Tauseef Durvesh, Philips Consumer Care, August 6, 2023
Hi there,
Thank you for your feedback. We're sorry to hear about your experience with the Philips Sonicare e-Series toothbrush head.
We would like to inform you that it is not possible to remove mould or fungi. However, to prevent this from happening again, we would request you to follow the steps given below. Rinse the brush heads after each use. Allow the brush heads to air dry after each use. Dry the handle after each use. You can also try the steps given in the following link: https://www.youtube.com/watch?v=xFvUK4onatA . Further, you can purchase the toothbrush heads from the following link: https://www.usa.philips.com/c-p/HX7022_64/sonicare-e-series-standard-sonic-toothbrush-heads.
If you have any further questions, please feel free to get in touch via social media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon.
Kind regards,
Philips Consumer Care
Thank you for your feedback. We're sorry to hear about your experience with the Philips Sonicare e-Series toothbrush head.
We would like to inform you that it is not possible to remove mould or fungi. However, to prevent this from happening again, we would request you to follow the steps given below. Rinse the brush heads after each use. Allow the brush heads to air dry after each use. Dry the handle after each use. You can also try the steps given in the following link: https://www.youtube.com/watch?v=xFvUK4onatA . Further, you can purchase the toothbrush heads from the following link: https://www.usa.philips.com/c-p/HX7022_64/sonicare-e-series-standard-sonic-toothbrush-heads.
If you have any further questions, please feel free to get in touch via social media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Desert guy
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The e series brush heads have been a staple of our dental regimen for many years now and remain the excellent product for proper and effective dental hygiene.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Nannalin
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've been using the e-Series sonic toothbrush for years and very happy to say my dental check ups are all excellent. I would never go back to a regular toothbrush.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: DlhOhio
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love how quickly I received the replacement heads. They work fabulously and my dentist is thrilled with how great my teeth and gums are. I have been a customer since 1994 and I am not going anywhere!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: M and M
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love that this toothbrush keeps my teeth health in a1 condition. Haven’t had a cavity in 20 years.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: mimimarker
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love being able to still get the heas for my old toothbrush. Why get new when old one works just fine.
I would recommend this to a friend!
Written by a customer while visiting philips.com