Customer reviews from philips.com
Philips - Sonicare Genuine E-Series Replacement Toothbrush Heads, HX7023/30 - 3 Pack - White
Average customer rating
4.4
(254 Reviews)
Rating breakdown 254 reviews
5 Stars
181
4 Stars
39
3 Stars
13
2 Stars
6
1 Star
15
89%of customers recommend this product.
(
218 out of
244)
Customer Reviews for Philips - Sonicare Genuine E-Series Replacement Toothbrush Heads, HX7023/30 - 3 Pack - White
Customer Rating
5
Great Product; I've had excellent dental health as a result.
on April 10, 2013
Posted by: DiomedesIV
Gender:Male
Verified Purchase:Yes
Overall highly recommend. I've noticed during the past year the brush heads no longer last more than 45 days, whereas they used to last for several months.
Other than longevity and cost of brush heads, the product is awesome.
I've owned for five years plus and my dentist is very happy with my gum health and minimal plaque build up.
Pros: improves overall dental health
Cons: brush head longevity and cost
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: nsz7
Gender:Female
Verified Purchase:Yes
The toothbrush head fits the base correctly, but not as tight as it
should and allows some water to seep into the base.
Any suggestions on how to correct this problem?
should and allows some water to seep into the base.
Any suggestions on how to correct this problem?
Pros: good brush
Cons: see review above
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
too expensive, short life
on January 21, 2022
Posted by: BigTex
Gender:Male
Just gets old having to replace high-priced heads very quickly
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, January 31, 2022
Hi,
Thanks for your review regarding the Sonic toothbrush heads.
At first glance it may not be obvious, but brush heads lose stiffness and gradually wear down over months of normal use. Our blue reminder bristles fade to white and help you recognize when it's time for a replacement. For optimal results, we suggest to replace your brush head every three months. If your brush heads are not providing you with at least 3 months of brushing time, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thanks for your review regarding the Sonic toothbrush heads.
At first glance it may not be obvious, but brush heads lose stiffness and gradually wear down over months of normal use. Our blue reminder bristles fade to white and help you recognize when it's time for a replacement. For optimal results, we suggest to replace your brush head every three months. If your brush heads are not providing you with at least 3 months of brushing time, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
1
Lasted exactly 16 days before falling apart
on October 12, 2021
Posted by: Grow what you eat
After using one of the toothbrush heads for only 16 days, it fell apart in my mouth. What a disappointment. Incentive for me to purchase the competition's brushes.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
5
Sonicare
on October 7, 2010
Posted by: smer422836
I always dental floss before using the Sonicare Elite brushes. The timer makes sure my teeth are totally cleaned. Since I have used this product, I have had only an old filling that needed replacement.
Highly recommended
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Sonicare Advance
on July 22, 2011
Posted by: KR9141
I recently purchased the 7003 Brushes which are clearly marked to work with the Advance Model.
I have worked for several hours and NEVER was able to get them to work or fit.
I have worked for several hours and NEVER was able to get them to work or fit.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
4
This product is a blessing for me
on January 21, 2021
Posted by: All Smiles
Gender:Female
Since using this product, I have gotten great dental check-ups.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: DlhOhio
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love how quickly I received the replacement heads. They work fabulously and my dentist is thrilled with how great my teeth and gums are. I have been a customer since 1994 and I am not going anywhere!
I would recommend this to a friend!
Written by a customer while visiting philips.com