Customer reviews from philips.com
Philips - Sonicare Genuine E-Series Replacement Toothbrush Heads, HX7023/30 - 3 Pack - White
Average customer rating
4.4
(254 Reviews)
Rating breakdown 254 reviews
5 Stars
181
4 Stars
39
3 Stars
13
2 Stars
6
1 Star
15
89%of customers recommend this product.
(
218 out of
244)
Customer Reviews for Philips - Sonicare Genuine E-Series Replacement Toothbrush Heads, HX7023/30 - 3 Pack - White
Customer Rating
3
Overpriced
on April 17, 2014
Posted by: Oatey12
Gender:Male
If money is no object for you then this product is ok. The units aren't inexpensive and do wear out. The worst is that after you spend all that money on the unit you have to have the replacement brushes. They cost five times more than a regular toothbrush but last about the same time.
Pros: works ok
Cons: high annual cost
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
1
quality of replacement heads is terrible!
on April 15, 2014
Posted by: NotHappy123
Gender:Female
I've used Sonicare for 30 years ... purchased 3 units over that time. The product cleans teeth very well and is good for gums and I've had great 6 month check ups. HOWEVER, over the last few years I've noticed that the replacement heads show wear very quickly -- after one month they are very worn. These replacement heads are no longer manufactured with the same quality that they used to be!!! The replacement heads are very expensive to change on a monthly basis!!! Either improve the quality or lower the price on the replacement heads!!!
Pros: cleans teeth very well
Cons: quality of replacement heads is terrible!, replacement heads are very expensive/don't last
No, I would not recommend this to a friend.
Response from philips.comBy VK, Philips Webcare, April 17, 2014
Hello, thank you for writing to us with regards to the experience you had with our Philips Sonicare toothbrush heads. Quality is important to our brand and we take any incident very seriously. We’d like to discuss this with you and request you to contact our Consumer Care Team on 1-800-682-7664, Monday – Saturday 9:00 AM – 9:00 PM EST, Sunday 9:00 AM – 6:00 PM EST, Excluding Major Holidays. You can even chat with them by visiting this link: http://bit.ly/1r1FoSJ, our Consumer Care Team will be happy to assist you. Thanks.
Written by a customer while visiting philips.com
Customer Rating
4
seems good
on January 1, 2014
Posted by: Michael44
Gender:Male
I have been using this product for three months and have found it quite acceptable, no issues
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
great product for all to use
on December 27, 2013
Posted by: HANSGRETEL
Gender:Female
I am happy with my purchase. I can't think of anything more to say!
Pros: feels good on the gums, great product
Cons: none for my friend, none that i can think of, none for me
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Train
Gender:Female
Verified Purchase:Yes
These brush heads actually lasts longer than 6 months. They make brushing easier and faster. Thank God for the toothbrush & brush heads.
Pros: efficient durable sleek
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
I don't have to brush Sonicare will brush for me.
on November 12, 2013
Posted by: Shanthi
Gender:Male
Verified Purchase:Yes
Will reach every part of the teeth where the manual one can't even reach. I feel mouth freshness after every time I brush with sonicare.
Sometimes forget to charge the unit and felt that I didn't brush for that day when I use the manual one. When leaving the country, I normally pack the Sonicare and the charging unit with the AC converter to use in other country.
Sometimes forget to charge the unit and felt that I didn't brush for that day when I use the manual one. When leaving the country, I normally pack the Sonicare and the charging unit with the AC converter to use in other country.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: dugie
Gender:Female
Verified Purchase:Yes
I have had this toothbrush for several years and it has held up really well! I started using it when I started having issues with my gums. the dentist suggested it so I bought one right on the spot and have used it ever since!my gums have been a lot healthier! I just wish I could buy the heads in a single pack because I don't know how much longer the system will work and I don't want to get stuck with extra heads! do you still sell that same system because my dentist does not.he has the newer on which takes a different head! I LOVE IT!!!!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Mannie
Gender:Female
Verified Purchase:Yes
My only complaint is trying to keep it clean as the toothpaste seems to slide down into the handle part opening and creates a sludge. Would like a tighter seal where the head connects to the base.
Pros: have great dental check ups
Cons: hard to keep it clean
I would recommend this to a friend!
Written by a customer while visiting philips.com