Customer reviews from Samsung US
Samsung - EB-P3400 Battery Pack - Beige
Average customer rating
4.3
(44 Reviews)
Rating breakdown 44 reviews
5 Stars
31
4 Stars
3
3 Stars
4
2 Stars
2
1 Star
4
71%of customers recommend this product.
(
17 out of
24)
Customer Reviews for Samsung - EB-P3400 Battery Pack - Beige
Posted by: Marie
Verified Purchase:Yes
could not use because I don't currently own a Samsung ph0ne
Response from Samsung USBy R&R, July 21, 2025
Hi Marie,
Thank you so much for reaching out and sharing your experience with your 25W 10,000 mAh Battery Pack. As long as your device matches the wattage limit of your battery pack, you should be able to get a reliable charge. Just make sure your battery pack is fully charged first, and then you can easily plug in and power up wherever you are. If you have any questions along the way, please don't hesitate to contact our Samsung Support Team — we're always here to help. We truly appreciate you choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you so much for reaching out and sharing your experience with your 25W 10,000 mAh Battery Pack. As long as your device matches the wattage limit of your battery pack, you should be able to get a reliable charge. Just make sure your battery pack is fully charged first, and then you can easily plug in and power up wherever you are. If you have any questions along the way, please don't hesitate to contact our Samsung Support Team — we're always here to help. We truly appreciate you choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Designer power
on February 14, 2023
Posted by: Power
Great looking piece of design! Can’t wait to get mine!
Written by a customer while visiting Samsung US
Customer Rating
5
Great value
on November 14, 2023
Posted by: logant547
from New Zealand
Expertise:Intermediate
Works great with my OPPO phone, JBL headphones, and every other device I've tested it with. No complaints. I also like that it allows dual USB-C outputs to charge two devices at once. The capacity is huge too, I haven't been able to make it run out.
Features
5
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great 👍🏼
on December 3, 2023
Posted by: Kona
I love the convenience of the battery pack. Fast and easy 👌
Written by a customer while visiting Samsung US
Customer Rating
5
Faster than it claims!
on March 20, 2024
Posted by: used2lovesamsung
from NC
Expertise:Expert
Great product offers pass through and faster charging than 25w
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on June 4, 2024
Posted by: Amanda
Best power bank, chargers pretty fast when your phone is dying
Written by a customer while visiting Samsung US
Customer Rating
4
A good, basic portable battery
on July 10, 2025
Posted by: forcequit
from Florida
Expertise:Expert
It's pretty good. Overall charges fast and has a pretty good capacity, if not a little bit small for charging at 25W.
Build quality seems a little questionable, it looks and feels quite cheap, and it is somewhat large I'd say for being 10,000mAh, but it is at least rather slim and having 2 ports is a good bonus. This is rather slim on features, no magnets, no wireless charging, nothing like that, but that's fine as it's rather affordable. It even overperforms a little bit if you're using the battery pack to charge another device while the battery pack itself is charging, hitting a 27W output according to my laptop, which isn't bad at all, which would be pretty useful for travel if you don't want to carry a ton of power adapters, you can really just bring this and be fine. Having USB-C is handy and 2 ports is a sufficient amount truthfully. The included cable is short, but what could you really expect, I'm thankful it includes a cable at all truthfully in 2025.
Overall, I like this and it handles the basics just fine. Could it do more? Probably, yes. But I can't complain at all about the functionality.
Build quality seems a little questionable, it looks and feels quite cheap, and it is somewhat large I'd say for being 10,000mAh, but it is at least rather slim and having 2 ports is a good bonus. This is rather slim on features, no magnets, no wireless charging, nothing like that, but that's fine as it's rather affordable. It even overperforms a little bit if you're using the battery pack to charge another device while the battery pack itself is charging, hitting a 27W output according to my laptop, which isn't bad at all, which would be pretty useful for travel if you don't want to carry a ton of power adapters, you can really just bring this and be fine. Having USB-C is handy and 2 ports is a sufficient amount truthfully. The included cable is short, but what could you really expect, I'm thankful it includes a cable at all truthfully in 2025.
Overall, I like this and it handles the basics just fine. Could it do more? Probably, yes. But I can't complain at all about the functionality.
I would recommend this to a friend!
Features
3
Performance
5
Design
2
Value
4
Written by a customer while visiting Samsung US
Posted by: Nikki
Verified Purchase:Yes
Best working charger ever! Done with the cheapys they sell at theme parks or ones that cute. This is quality!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting Samsung US