Customer reviews from Samsung US
Samsung - EB-P3400 Battery Pack - Beige
Average customer rating
4.3
(44 Reviews)
Rating breakdown 44 reviews
5 Stars
31
4 Stars
3
3 Stars
4
2 Stars
2
1 Star
4
71%of customers recommend this product.
(
17 out of
24)
Customer Reviews for Samsung - EB-P3400 Battery Pack - Beige
Customer Rating
3
So so item
on June 12, 2025
Posted by: Barb
from Wisconsin
Expertise:Intermediate
Battery pack no longer will charge up. I have used it a total of 4/5 times. Disappointing if I am only getting short usage considering what you pay for the item.
Features
4
Performance
2
Design
4
Value
2
Response from Samsung USBy R&R, June 13, 2025
Hi Barb,
Thank you for reaching out and sharing your experience with your 25W 10 10,000 mAh Battery Pack. If your battery pack is no longer functioning or charging your devices, please note that Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty period, as specified for each product. For more information about your warranty, please get in touch with our Samsung Support Team. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
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Samsung Community
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Thank you for reaching out and sharing your experience with your 25W 10 10,000 mAh Battery Pack. If your battery pack is no longer functioning or charging your devices, please note that Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty period, as specified for each product. For more information about your warranty, please get in touch with our Samsung Support Team. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
bad
on June 26, 2025
Posted by: rid iculous
you can't even sell the charger for the charger with the charger. don't be so cheap when your charging so much
Response from Samsung USBy R&R, June 26, 2025
How is it going, rid iculous,
Thank you for sharing your thoughts on the 25W 10,000 mAh Battery Pack. While it includes a USB Type-C data cable, please note that a charger plug is not included in the box. This decision reflects our commitment to reducing the environmental impact of our products. Samsung believes that eliminating earphones and charger plugs from our packaging can help tackle the accumulation of e-waste and reduce unnecessary duplication of these items. Existing Galaxy users are encouraged to continue utilizing their current earphones and charging plugs, while new users will need to purchase these separately. We're pleased to inform you that Samsung chargers are now available at more affordable prices. Thank you for reaching out; we truly value you as a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the 25W 10,000 mAh Battery Pack. While it includes a USB Type-C data cable, please note that a charger plug is not included in the box. This decision reflects our commitment to reducing the environmental impact of our products. Samsung believes that eliminating earphones and charger plugs from our packaging can help tackle the accumulation of e-waste and reduce unnecessary duplication of these items. Existing Galaxy users are encouraged to continue utilizing their current earphones and charging plugs, while new users will need to purchase these separately. We're pleased to inform you that Samsung chargers are now available at more affordable prices. Thank you for reaching out; we truly value you as a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Tejas
from Rhode island
Expertise:Beginner
Verified Purchase:Yes
Seriously impressed! This 25W 10000 mAh battery pack is a dream. Fast charging for all my devices and enough juice for days. Plus, the beige color is incredibly chic. Perfect size, perfect power. 5 stars!
Response from Samsung USBy R&R, July 11, 2025
Howdy Tejas,
We love how you captured it, “perfect size, perfect power” really says it all! It’s wonderful to hear how the 25W 10,000 mAh Battery Pack is keeping all your devices going strong while looking effortlessly sleek in beige. Portability meets premium, just the way we imagined. Thanks for powering through your day with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
We love how you captured it, “perfect size, perfect power” really says it all! It’s wonderful to hear how the 25W 10,000 mAh Battery Pack is keeping all your devices going strong while looking effortlessly sleek in beige. Portability meets premium, just the way we imagined. Thanks for powering through your day with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Anonymous
from California, USA
Expertise:Intermediate
Verified Purchase:Yes
Excellent Battery pack. It charges the phone as fast as the wall quick charger.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung battery pack
on February 19, 2024
Posted by: Ron29
Great battery pack charger works good buy it you won't regret it
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing battery pack!
on July 20, 2024
Posted by: Samsung love
from Maine
Expertise:Expert
I've had this for 4 months. I love it, my girlfriend loves it, and everyone always asks how many charges I get. The answer is 2 for galaxy note 20 ultra and s24 ultra. We take them to every place we go. It's even more convenient than the actual car charger. Super fast charging!
Written by a customer while visiting Samsung US
Posted by: Anonymous
from CAGUAS, Puerto Rico
Expertise:Expert
Verified Purchase:Yes
Excellent device for charging, fast, essential and have excellent quality and secure.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Brian
Verified Purchase:Yes
One of the best portable chargers I bought. Charges fast
Written by a customer while visiting Samsung US