Customer reviews from Samsung US
Samsung - EB-P3400 Battery Pack - Beige
Average customer rating
4.2
(43 Reviews)
Rating breakdown 43 reviews
5 Stars
30
4 Stars
3
3 Stars
4
2 Stars
2
1 Star
4
70%of customers recommend this product.
(
16 out of
23)
Customer Reviews for Samsung - EB-P3400 Battery Pack - Beige
Posted by: Anonymous
from California, USA
Expertise:Intermediate
Verified Purchase:Yes
Excellent Battery pack. It charges the phone as fast as the wall quick charger.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: MMelton
Expertise:Intermediate
Verified Purchase:Yes
This battery is terrific for my Samsung Galaxy S22. It charges my phone quickly and the charge on the battery pack itself lasts a long time. I don't feel like my phone needs to stay connected to the battery pack for hours on end.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
1
bad
on June 26, 2025
Posted by: rid iculous
you can't even sell the charger for the charger with the charger. don't be so cheap when your charging so much
Response from Samsung USBy R&R, June 26, 2025
How is it going, rid iculous,
Thank you for sharing your thoughts on the 25W 10,000 mAh Battery Pack. While it includes a USB Type-C data cable, please note that a charger plug is not included in the box. This decision reflects our commitment to reducing the environmental impact of our products. Samsung believes that eliminating earphones and charger plugs from our packaging can help tackle the accumulation of e-waste and reduce unnecessary duplication of these items. Existing Galaxy users are encouraged to continue utilizing their current earphones and charging plugs, while new users will need to purchase these separately. We're pleased to inform you that Samsung chargers are now available at more affordable prices. Thank you for reaching out; we truly value you as a Samsung customer.
-Ty
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Thank you for sharing your thoughts on the 25W 10,000 mAh Battery Pack. While it includes a USB Type-C data cable, please note that a charger plug is not included in the box. This decision reflects our commitment to reducing the environmental impact of our products. Samsung believes that eliminating earphones and charger plugs from our packaging can help tackle the accumulation of e-waste and reduce unnecessary duplication of these items. Existing Galaxy users are encouraged to continue utilizing their current earphones and charging plugs, while new users will need to purchase these separately. We're pleased to inform you that Samsung chargers are now available at more affordable prices. Thank you for reaching out; we truly value you as a Samsung customer.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Brian
Verified Purchase:Yes
One of the best portable chargers I bought. Charges fast
Written by a customer while visiting Samsung US
Customer Rating
5
Works well and portable
on October 3, 2025
Posted by: Marisha5
Expertise:Intermediate
Having a Samsung phone, this was the perfect match and not to mention I am a huge fan of the Samsung brand!! They outdid it again with this amazing Samsung 10000mah 25W power bank in beige color. I loved this so much, I cannot say enough about it!! I carry this with me anywhere, it's light and portable. Very easy to charge anything and most importantly charge my phone. It charges tablet for kids, and anything on the go quickly. This mama's phone is always dying and this is exactly what I needed!! I use it a lot for my kids' basketball and soccer games. It's convenient to read in the evening on my phone while charging. Convenient to have it in the office or traveling to soccer tournaments on the go. No more looking where to plug in my phone or tablet! No matter how many portable charges we have in the house, my husband always prefers this particular one for his conference calls over the phone and charging when needed his work phone or ear buds. I just may have to get another one for his birthday!! There are 2 usb ports, and on the right side there are 4 light indicators when charging or when the battery is getting low. This charger comes with a 9 inch usb-c charger. Did I mention my phone went from 23% to 100% extremely fast! Charges well and performance is fantastic! I absolutely love it and this is a must have!! Good quality device and charges itself fairly rapidly as well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great battery
on October 27, 2025
Posted by: aydens
from Colorado
Expertise:Intermediate
This is a great battery, it charges my S23 super quick and I can get about 2 and a half S23 charges out of it before needing to recharge the battery. As far as I know this has worked with every device I've plugged into it, cause it's a battery and it's not that complicated.
The dual USB-C is great cause you can charge multiple things at once, or you can plug your phone into the battery, and then the battery into a wall. Truly revolutionary
The design is nice and it's not even that large considering it's 10 Ah. Seems to be durable and the ports are high-quality. The battery level indicator and button work as expected. Overall, really nothing bad to say about it, and it was only 35 bucks.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great to have
on June 6, 2023
Posted by: Webowii
from New Orleans
Expertise:Intermediate
I received this and a 15w wall plug with the purchase of a A54, which is my second phone. Right out of the box I connected to my S23 ultra and it went from 28% to 75% in twenty minutes. I didn't think that it would work as well on the S23 ultra as the A54, but it is tops with me. Two thumbs up
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Average piece of garbage
on January 10, 2025
Posted by: Hate2shop
There is no way to charge the power pack itself. I've had it plugged in to both ports for over a day now and it still won't charge. I've used multiple cables and blocks.
Overall functions good out the box but once it runs out of juice it's nothing but a pile of junk
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R, January 14, 2025
Hello Hate2shop,
Thank you for sharing your experience with the 25W 10,000 mAh Battery Pack. We appreciate your detailed feedback about its functionality and performance. The charging port is a USB-C port located on the left side of the device, which you can use to recharge your battery pack. Your input is valuable and will be shared with our team as we work to enhance the quality and usability of our products.
If you have any additional insights, suggestions, or questions, we encourage you to reach out to our Samsung Support Team for further assistance. We look forward to hearing from you and appreciate your involvement in the Samsung community. Thank you!
10,000mAh Battery Pack: Official Introduction | Samsung
https://www.youtube.com/watch?v=V9C-B6WI52A
-Ty
Samsung Support
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Thank you for sharing your experience with the 25W 10,000 mAh Battery Pack. We appreciate your detailed feedback about its functionality and performance. The charging port is a USB-C port located on the left side of the device, which you can use to recharge your battery pack. Your input is valuable and will be shared with our team as we work to enhance the quality and usability of our products.
If you have any additional insights, suggestions, or questions, we encourage you to reach out to our Samsung Support Team for further assistance. We look forward to hearing from you and appreciate your involvement in the Samsung community. Thank you!
10,000mAh Battery Pack: Official Introduction | Samsung
https://www.youtube.com/watch?v=V9C-B6WI52A
-Ty
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US