Customer reviews from otterbox.com
OtterBox - Refurbished Excellent - Defender Series Case for Samsung Galaxy Note8 - Black
Average customer rating
4.1
(424 Reviews)
Rating breakdown 424 reviews
5 Stars
236
4 Stars
79
3 Stars
58
2 Stars
30
1 Star
21
83%of customers recommend this product.
(
332 out of
399)
Customer Reviews for OtterBox - Refurbished Excellent - Defender Series Case for Samsung Galaxy Note8 - Black
Posted by: tphuggins
Verified Purchase:Yes
This is my second case. The first was for my Galaxy Note 2. Now I own a Note 8. My first experience was such that without giving it a second thought I purchased your Note 8 Otter Box Defender Series. Even considering the shipping cost to Japan was almost as much as the cost of the merchandise I'd do it again in a heartbeat. Too, whenever leaving home, a quick snap into the secure belt case leaves me with no worries. Thanks to All at OtterBox❗
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: G W Wolves
Verified Purchase:Yes
Without the protective front screen like all other defenders I have purchased for every phone ever. This imperfect design let's you down over and over. Have scratches on screen. Purchased multiple screen protectors. Usually only had to buy one screen protector whole life of phone once you put on otter box.. but now sad to find they can't design with screen protection.. shouldn't be called defender. Not even close to that class!!!!
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, February 8, 2018
Hey there G W Wolves,
We apologize that you're feeling so disheartened by the screenless version of the Galaxy Note 8 Defender series! We deliberately decided to do away with the traditional built-in screen protector to provide the best access possible to the curved infinity display. Were you using our Alpha Glass screen protector in conjunction with this Defender case? Unfortunately, we are unable to test our products with third-party accessories, so we cannot guarantee that any other screen protectors would be 100% compatible. If you haven't tried the Alpha Glass yet, we would highly recommend it, since that screen protector is cut specifically to work with our cases. Feel free to check it out by following the link below, and if you have any additional questions, please don't hesitate to call our friendly Otters at 1-855-688-7269. They're always happy to help!
https://www.otterbox.com/en-us/galaxy-note8/alpha-glass-screen-protector/sam38-galaxy-note8.html
Best,
OtterBox Customer Service Team
We apologize that you're feeling so disheartened by the screenless version of the Galaxy Note 8 Defender series! We deliberately decided to do away with the traditional built-in screen protector to provide the best access possible to the curved infinity display. Were you using our Alpha Glass screen protector in conjunction with this Defender case? Unfortunately, we are unable to test our products with third-party accessories, so we cannot guarantee that any other screen protectors would be 100% compatible. If you haven't tried the Alpha Glass yet, we would highly recommend it, since that screen protector is cut specifically to work with our cases. Feel free to check it out by following the link below, and if you have any additional questions, please don't hesitate to call our friendly Otters at 1-855-688-7269. They're always happy to help!
https://www.otterbox.com/en-us/galaxy-note8/alpha-glass-screen-protector/sam38-galaxy-note8.html
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Savealot0319
Verified Purchase:Yes
I nice case and I will get one more very soon...I love it..
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Hammer
Verified Purchase:Yes
As usual...from the initial call to actually placing the phone in the case, the OtterBox experience is an excellent one! I will never buy another product from someone else. Thank you for all youhave done for me over the years...much appreciated!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Leggs2b38
Verified Purchase:Yes
I love otter box products, only wish it still had the screen protector attached.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: ANGELA
Verified Purchase:Yes
I PURCHASED THIS ABOUT 2 WEEKS AGO. IM SO USED TO THE NOTE 4 OTTER BOX THAT COVERS THE WHOLE PHONE. THIS ONE COVERS EVERYTHING BUT THE SCREEN. I WANT MY WHOLE PHONE COVERED REGUARDLESS OF IT BEING WATER/SCRATCH RESISTANT. I DON'T WANT TO PAY EXTRA FOR FOR A SCREEN PROTECTANT WHEN THE DEFENDER COULD'VE COME WITH EVERYTHING
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, January 29, 2018
Dear Angela,
We sincerely apologize that you're feeling so discouraged by this screenless version of the Galaxy Note 8 Defender series. We truly feel that our customers will have the best experience with the curved infinity display through either direct contact or use of a separate tempered glass screen protector. Any sort of integrated screen protection could have hindered touch sensitivity with the screen, especially around the edges, and this sounded like a frustrating experience that we did not want for our customers.
If you're still looking for a little peace of mind, so to speak, please feel welcome to check out the Alpha Glass screen protector, which will pair perfectly with your Defender series! Take a peek via the link below, and if you have any subsequent questions, just call our helpful Otters at 1-855-688-7269. They're always glad to provide further assistance!
https://www.otterbox.com/en-us/galaxy-note8/alpha-glass-screen-protector/sam38-galaxy-note8.html
Best,
OtterBox Customer Service Team
We sincerely apologize that you're feeling so discouraged by this screenless version of the Galaxy Note 8 Defender series. We truly feel that our customers will have the best experience with the curved infinity display through either direct contact or use of a separate tempered glass screen protector. Any sort of integrated screen protection could have hindered touch sensitivity with the screen, especially around the edges, and this sounded like a frustrating experience that we did not want for our customers.
If you're still looking for a little peace of mind, so to speak, please feel welcome to check out the Alpha Glass screen protector, which will pair perfectly with your Defender series! Take a peek via the link below, and if you have any subsequent questions, just call our helpful Otters at 1-855-688-7269. They're always glad to provide further assistance!
https://www.otterbox.com/en-us/galaxy-note8/alpha-glass-screen-protector/sam38-galaxy-note8.html
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Ztheman80
Verified Purchase:Yes
I had 2 cases before this one, a wallet case, and a thin thin case. This one beats them both. Yes, it is a little bigger, but it can survive any fall, and I don't have to worry about it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Love the case and belt clip. Keep it up Ya'll
on January 25, 2018
Posted by: Redneckfl93
Verified Purchase:Yes
I have had this case for 2 weeks now. But I have owned cases in the past and u guys r awesome
I would recommend this to a friend!
Written by a customer while visiting otterbox.com