Customer reviews from otterbox.com
OtterBox - Refurbished Excellent - Defender Series Case for Samsung Galaxy Note8 - Black
Average customer rating
4.1
(424 Reviews)
Rating breakdown 424 reviews
5 Stars
236
4 Stars
79
3 Stars
58
2 Stars
30
1 Star
21
83%of customers recommend this product.
(
332 out of
399)
Customer Reviews for OtterBox - Refurbished Excellent - Defender Series Case for Samsung Galaxy Note8 - Black
Posted by: DISAPPOINTED
Verified Purchase:Yes
No screen protector, case is good glass is terrible .DO NOT BUY THE GLASS!
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, March 7, 2018
Hey DISAPPOINTED,
We're terribly sorry to hear that you're feeling so let down by the Galaxy Note 8 Alpha Glass! We would love to grab a few more details to see if we can help at all, so please feel welcome to call our friendly Otters at 1-855-688-7269. They'll do whatever they can to get you back on track to flawless protection!
Sincerely,
OtterBox Customer Service Team
We're terribly sorry to hear that you're feeling so let down by the Galaxy Note 8 Alpha Glass! We would love to grab a few more details to see if we can help at all, so please feel welcome to call our friendly Otters at 1-855-688-7269. They'll do whatever they can to get you back on track to flawless protection!
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Eliavina
Verified Purchase:Yes
I love th e color and the fact that its so light. So far so good!i got it a month ago.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: SnowCrop
Verified Purchase:Yes
I have always made sure o
That if I bought a phone Otterbox could protect it
That if I bought a phone Otterbox could protect it
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Nick
Verified Purchase:Yes
Exactly as described. One star deducted as I'd prefer the bracket/clip to be removable so that the case can be attached to something else without the clip (e.g. Quad Lock) for mounting on a bike.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: SJunior
Verified Purchase:Yes
I love this case, it does its job and not extremely bulky
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Matt
Verified Purchase:Yes
I like Otter Box cases. That being said, the biggest reason I buy phone cases if for protection of the phone. This case offers absolutely no protection at for the screen. I understand it's a wrap around screen.
But it seems the Designers could have come up with something a little better fof the price.
But it seems the Designers could have come up with something a little better fof the price.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, February 23, 2018
Hi Matt,
We're sorry to hear that you're missing the traditional built-in screen protector on the Defender series! We intentionally decided to head in a screenless direction with this version to allow customers full, uninterrupted access to the uniquely curved display on the Galaxy Note 8. Rest assured, the case is still tested and ensured to be an extremely protective unit. However, if you're still looking for a screen protector to provide peace of mind, we do offer a tempered glass solution! Please don't hesitate to check out the Alpha Glass via the link below, and if you have any additional questions, feel free to call our playful Otters at 1-855-688-7269. They'll cheerfully dive into some answers!
https://www.otterbox.com/en-us/galaxy-note8/alpha-glass-screen-protector/sam38-galaxy-note8.html#start=1
Sincerely,
OtterBox Customer Service Team
We're sorry to hear that you're missing the traditional built-in screen protector on the Defender series! We intentionally decided to head in a screenless direction with this version to allow customers full, uninterrupted access to the uniquely curved display on the Galaxy Note 8. Rest assured, the case is still tested and ensured to be an extremely protective unit. However, if you're still looking for a screen protector to provide peace of mind, we do offer a tempered glass solution! Please don't hesitate to check out the Alpha Glass via the link below, and if you have any additional questions, feel free to call our playful Otters at 1-855-688-7269. They'll cheerfully dive into some answers!
https://www.otterbox.com/en-us/galaxy-note8/alpha-glass-screen-protector/sam38-galaxy-note8.html#start=1
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Kelly
Verified Purchase:Yes
I have used Otterbox cases for years, and the design continues to improve. This case is not overly bulky, but also feels very safe and secure. All the buttons and ports work great and are easy to access, although sometimes I struggle to get the cover off the charger port. This will probably loosen with time.
My main complaint is the lack of screen protection. I understand the unique design of the galaxy screen makes it difficult to cover without hindering it, but the only option Otterbox currently has is the alpha glass, which will double the price of your phone protection. It would be great to see more affordable options included with the case for those of us who want more protection but can't afford the whole package.
I will continue to only buy Otterbox products for my phones, but I also would like to see more colors and designs. Not much to choose from here.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: FloJoe
Verified Purchase:Yes
Excellent product but it is not to easy to open the case or to install the cover on the cellular device
I would recommend this to a friend!
Written by a customer while visiting otterbox.com