Customer reviews from otterbox.com
OtterBox - Refurbished Excellent - Defender Series Case for Samsung Galaxy Note8 - Black
Average customer rating
4.1
(424 Reviews)
Rating breakdown 424 reviews
5 Stars
236
4 Stars
79
3 Stars
58
2 Stars
30
1 Star
21
83%of customers recommend this product.
(
332 out of
399)
Customer Reviews for OtterBox - Refurbished Excellent - Defender Series Case for Samsung Galaxy Note8 - Black
Posted by: rbeavers
Verified Purchase:Yes
Clicks in please but you can still press it down feels spongy. Same with holster you can press it past the locking notch. No screen saver. Last good case was for the note 3. Note 4 screen protector didn't for right.
With the stupid edge screen guess you did the best you could.
With the stupid edge screen guess you did the best you could.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, September 18, 2017
Hi rbeavers,
Uh oh, a loose Defender case is definitely not what you ordered for your Galaxy Note 8! We find it strange that the product isn't fitting super well, especially since we specifically engineer the cases to hug the phone tightly, so we apologize. We would love to grab more details to get to the bottom of this, so please feel welcome to call our friendly Otters at 1-855-688-7269, and they'll be happy to help!
Best,
OtterBox Customer Service Team
Uh oh, a loose Defender case is definitely not what you ordered for your Galaxy Note 8! We find it strange that the product isn't fitting super well, especially since we specifically engineer the cases to hug the phone tightly, so we apologize. We would love to grab more details to get to the bottom of this, so please feel welcome to call our friendly Otters at 1-855-688-7269, and they'll be happy to help!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: MEKA
Verified Purchase:Yes
I just received this case and a bit disappointed that there is no plastic screen cover.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, September 18, 2017
Hey there MEKA,
We sincerely apologize about any confusion surrounding our screenless style for the Galaxy Note 8 Defender! We believed that with the uniquely curved edges of the infinity display, a built-in screen protector would just hinder customers' abilities to use the screen to full functionality. Therefore, we decided to forego the screen protector in order to ease customer frustration. If you're interested in a little bit more protection upfront, so to speak, we would recommend checking out our separate Alpha Glass screen protector. Please feel free to take a closer look by following the link below, and call our expert Otters at 1-855-688-7269 with any questions!
http://www.otterbox.com/en-us/galaxy-note8/alpha-glass-screen-protector/sam38-galaxy-note8.html
Warmly,
OtterBox Customer Service Team
We sincerely apologize about any confusion surrounding our screenless style for the Galaxy Note 8 Defender! We believed that with the uniquely curved edges of the infinity display, a built-in screen protector would just hinder customers' abilities to use the screen to full functionality. Therefore, we decided to forego the screen protector in order to ease customer frustration. If you're interested in a little bit more protection upfront, so to speak, we would recommend checking out our separate Alpha Glass screen protector. Please feel free to take a closer look by following the link below, and call our expert Otters at 1-855-688-7269 with any questions!
http://www.otterbox.com/en-us/galaxy-note8/alpha-glass-screen-protector/sam38-galaxy-note8.html
Warmly,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: UofODucks
Verified Purchase:Yes
I bought this for my Note 8, it feel great and looks great. The top and bottom are raised, I like that because I like to keep my phone screen down when it not being used.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: ArmyVeteran91
Verified Purchase:Yes
So I was a bit upset when I saw no screen protection but it works well with Samsungs curved screen. They also kept this case really thin!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Minaj525
Verified Purchase:Yes
I would have given this 5 stars but it doesn't come with the screen protection like the previous versions. I am a true loyal customer! My phones never break in this case and I carry my phones for years, lol. I even buy these cases for my children and the only damage that concerns me with their phones is losing it, other than that their phones are always well protected.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
Best case with the best phone available. I always put an otterbox case on all my family's phones.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: cutlassjt
Verified Purchase:Yes
I bought this for my note8. So happy with it! Fits perfectly. Gorgeous color. Given the Otter box name, I trust it to keep my phone safe.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Willie
Verified Purchase:Yes
I purchased this defender case at the same time my pre-ordered phone shipped. It arrived at the house the same day as the phone. I had no trouble at all with the shipping process. The case fits perfectly and work very well. I've unfortunately already tested it!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com