Customer reviews from otterbox.com
OtterBox - Refurbished Excellent - Defender Series Case for Samsung Galaxy Note8 - Black
Average customer rating
4.1
(424 Reviews)
Rating breakdown 424 reviews
5 Stars
236
4 Stars
79
3 Stars
58
2 Stars
30
1 Star
21
83%of customers recommend this product.
(
332 out of
399)
Customer Reviews for OtterBox - Refurbished Excellent - Defender Series Case for Samsung Galaxy Note8 - Black
Posted by: MMF1031
Verified Purchase:Yes
Bought 2. 1 for me 1 for wife we just got the note 8 love the case
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mark
Verified Purchase:Yes
Major complaint is the belt holder! Very light snap in and i am afraid of it coming off at 60 mile per hour on the bike. Looking at moving to different brand. Sad as I have used otter defenders from my note 1 to the 8!
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, September 18, 2017
Hi Mark!
We definitely understand your concern with that loose belt clip, especially considering that you're riding at 60 m.p.h. on your bike! We apologize that it is having trouble snapping securely, and we would love to try to help. Please feel free to call our fearless Otters at 1-855-688-7269, and they'll brave a warranty claim to send you a new, hard-core holster that will fit better with your lifestyle!
Regards,
OtterBox Customer Service Team
We definitely understand your concern with that loose belt clip, especially considering that you're riding at 60 m.p.h. on your bike! We apologize that it is having trouble snapping securely, and we would love to try to help. Please feel free to call our fearless Otters at 1-855-688-7269, and they'll brave a warranty claim to send you a new, hard-core holster that will fit better with your lifestyle!
Regards,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Fuzzybear
Verified Purchase:Yes
I have had other Defender case before. I really like how the protect the cell phone. But the only bad thing about them is the belt clip.. The belt clip always ends up braking off.. wish they would some how put a better clip on
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Drehound2000
Verified Purchase:Yes
I've had this case now for about a week and it fits perfect. Nice grip.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: rick
Verified Purchase:Yes
put on phone and fit nice but no clear lens for face of phone also it seams that the plastic clip on for is a little flimsy not as heavy as the note 5 clip
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Tyrone
Verified Purchase:Yes
It's a nice case. I've always preferred the defender series. Just wished it has the usual screen protector
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Bruce_W
Verified Purchase:Yes
Looks nice sitting on my dining room table waiting for my phone to arrive.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Nichole
Verified Purchase:Yes
The case fits the phone well and I feel it's protected but the Samsung no 8 as a wireless charger and it doesn't charge thru the case
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, September 18, 2017
Dear Nichole,
We deeply apologize that you're having issues with your wireless charging feature on your Galaxy Note 8. Unfortunately, at this time we are unable to confirm wireless charging capabilities with the new Galaxy Note 8 cases, and we will verify all capabilities as soon as we possibly can! In the meantime, please don't hesitate to reach out to our Otter team at 1-855-688-7269 with any further questions or concerns. We're always glad to help!
Best,
OtterBox Customer Service Team
We deeply apologize that you're having issues with your wireless charging feature on your Galaxy Note 8. Unfortunately, at this time we are unable to confirm wireless charging capabilities with the new Galaxy Note 8 cases, and we will verify all capabilities as soon as we possibly can! In the meantime, please don't hesitate to reach out to our Otter team at 1-855-688-7269 with any further questions or concerns. We're always glad to help!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com