Customer reviews from otterbox.com
OtterBox - Refurbished Excellent - Defender Series Case for Samsung Galaxy Note8 - Black
Average customer rating
4.1 out of 5
4.1
(424 Reviews)
Open Ratings Snapshot
Rating breakdown 424 reviews
5 Stars
236
4 Stars
79
3 Stars
58
2 Stars
30
1 Star
21
83%of customers recommend this product. 
(
332 out of 399
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - Refurbished Excellent - Defender Series Case for Samsung Galaxy Note8 - Black
Customer Rating
3 out of 5
3
Better than the others I have found
on August 28, 2018
Posted by: Missy Lee
Verified Purchase:Yes
Wish there was a little more protection on the corners and that the back of the box was soft rubber instead of the hard plastic. Also, you need more color options!
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, August 29, 2018
Hey Missy Lee,

We sincerely apologize that you're feeling disappointed by this Defender series! We have to admit, we're slightly confused, considering the fact that the back of the Defender case does incorporate a rubber slipcover. Please feel welcome to call our Otter detectives at 1-855-688-7269. They'll be more than happy to further examine this and solve the mystery as soon as possible!

Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Great purchase
on August 6, 2018
Posted by: jewce1968
Verified Purchase:Yes
I bought this case 2 weeks ago and i am very happy with it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
the running man
on August 4, 2018
Posted by: Dave
Verified Purchase:Yes
this is the best otterbox for the samsung galaxy note 8
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Like always money well spent
on July 18, 2018
Posted by: Tony
Verified Purchase:Yes
When I know I'm going to purchase a new phone I always buy the otterbox first.Like always money well spent.Note 8 alpha glass works great also don't know why so many complain about it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
case is very well built
on July 12, 2018
Posted by: Renee
Verified Purchase:Yes
I never thought I would order an OtterBox since the designs are so plain, but the case really protects my phone. I just wish all cases came with built in screen protector.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2 out of 5
2
Return to the Older Version
on June 25, 2018
Posted by: Nothingtooit
Verified Purchase:Yes
Without the protective plastic on the front of the Otter Box, one is forced to use the horrible glass protective layer instead. This does not fit will with the otter box case and continues to break on the Samsung Galaxy Note 8. This company should go back to the older version, where I did not have to change my case for 4 1/2 years on the Note 3. I have already replaced the protective glass on my one month old phone twice already. Disappointed.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, June 26, 2018
Hey Nothingtooit,

We're sorry to see that you're feeling a little bummed by the screenless design of the Galaxy Note 8 Defender series! We intentionally decided to forego the traditional screen protector on this version in order to offer flawless, clear-cut access to the infinity display. We so apologize that your Alpha Glass is running into performance issues, and our friendly Otters would love to take a closer look to see how we can help. Please feel free to call them at 1-855-688-7269, and they'll solve this puzzle so that you can get back to complete, epic protection as soon as possible!

Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Love my defender
on June 11, 2018
Posted by: EricBANKAI
Verified Purchase:Yes
Love the otterbox defender for my note 8. Was worried that my pop socket wouldn't stick to it but I havent had any problem at all!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2 out of 5
2
Protection with a hassle
on June 10, 2018
Posted by: djedgaravila
Verified Purchase:Yes
Love the case, the protrction it offers, but pretty much had to keep using my last case, with this one, i cant charge my phone wirelessly, and its annoying trying to remove the cover to charge it with the cable, i feel like everytime i pull it, to connect the cable, the civer loosens more and more, def not the case i love.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, June 11, 2018
Hey djedfaravila,

We apologize that this Galaxy Note 8 Defender series is having some trouble working well with your wireless charger! As long as this accessory is a Samsung-approved charging platform and is set in the horizontal position, it should work seamlessly, even with the case installed on the device. If you continue to have issues, please feel welcome to call our handy Otters at 1-855-688-7269, and they'll do what they can to find a quick fix!

Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
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