Customer reviews from otterbox.com
OtterBox - Refurbished Excellent - Defender Series Case for Samsung Galaxy Note8 - Black
Average customer rating
4.1 out of 5
4.1
(424 Reviews)
Open Ratings Snapshot
Rating breakdown 424 reviews
5 Stars
236
4 Stars
79
3 Stars
58
2 Stars
30
1 Star
21
83%of customers recommend this product. 
(
332 out of 399
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - Refurbished Excellent - Defender Series Case for Samsung Galaxy Note8 - Black
Customer Rating
1 out of 5
1
Defender series let down (note 8)
on September 20, 2017
Posted by: JoshuaG
Verified Purchase:Yes
I didn't notice in the description that it's screenless. The entire point of buying a case is to protect the screen. I only buy defender series cases for my phones. It is a nice case but useless.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, September 21, 2017
Hey JoshuaG,

We apologize about any confusion caused by our screenless design for the Galaxy Note 8 Defender! This new Defender series was engineered to allow our customers the best possible experience with the Galaxy Note 8. Although this is newer territory for our Defender case, we sincerely feel that our customers will most enjoy the uniquely curved touchscreen via either direct contact or use of a tempered glass screen protector. If you're still looking for additional security, we would recommend our companion Alpha Glass screen protector, which will pair great with your Defender case. Please feel free to check it out by following the link below, and give our friendly Otters a call at 1-855-688-7269 with any questions!

http://www.otterbox.com/en-us/galaxy-note8/alpha-glass-screen-protector/sam38-galaxy-note8.html

Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
The Best!
on September 20, 2017
Posted by: MADMAX034
Verified Purchase:Yes
I always equip my cell phones with Otterbox....best fit and finish and the best protection.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
A Happy Repeat Customer
on September 20, 2017
Posted by: Quest4Health
Verified Purchase:Yes
I used Defender on my other Samsung Galaxy phones. The guaranteed protection and the exceptional quality is unparalleled. It is also stylish and has a good grip. Bulky? Not to me! Actually the size makes it easier to handle without touching the sensitive screen. I love it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Purple Getup
on September 20, 2017
Posted by: Stephanie
Verified Purchase:Yes
Purchased the Samsung Note 8 and wanted to get the OtterBox at the same time. So happy I planned ahead. The phone is very slippery, although very nice. Now my phone is well protected and looks good in it's purple getup.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Fantastic Product!!!
on September 20, 2017
Posted by: Menknight12
Verified Purchase:Yes
I feel like me and my phone are finally safe from the elements!!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Throw away the holster!
on September 20, 2017
Posted by: Smbg
Verified Purchase:Yes
The otter Box cover is very well made but the holster Is far from a quality product. The holster needs to be as well made since it secures to the phone to your belt.
I would like to see another option for a good holster.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2 out of 5
2
Note 8 Belt Clip Needs A Corrected Design
on September 20, 2017
Posted by: Mannesseh
Verified Purchase:Yes
I have your newest version with belt clip for the Samsung Note 8.. It has, I believe a slight flaw in the snapping/locking mechanism. Whereas the Otter box unit with belt clip for my Note 5 was perfect and closed (and stayed closed) with 1 snap, there are 2 snaps thst occur with the Note 8 unit.
I believe and suggest, that you need to redesign the belt clip unit for the Note 8 so that the entire body of the belt clip unit is more snug to the phone and locks with one click.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, September 21, 2017
Hey Mannesseh!

We're so sorry to hear that you're feeling let down by the Galaxy Note 8 belt clip! With the uniquely curved design of the Galaxy Note 8, we released upgraded products to allow for the best protection of the new device. If you're finding that the belt clip is not snapping as tightly as it should, we would be happy to take a closer look to see if we can help! Just call up our expert Otters at 1-855-688-7269, and they'll be glad to further assist you with this!

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Best purchase ever could get
on September 20, 2017
Posted by: Tony Montana
Verified Purchase:Yes
Bought it had it on my new phone for 3 days the belt clip didn't hold phone for some reason was working and 3 story scafulting and it fell 3 story and case broke and saved my brand new phone
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
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