Customer reviews from otterbox.com
OtterBox - Refurbished Excellent - Defender Series Case for Samsung Galaxy Note8 - Black
Average customer rating
4.1
(424 Reviews)
Rating breakdown 424 reviews
5 Stars
236
4 Stars
79
3 Stars
58
2 Stars
30
1 Star
21
83%of customers recommend this product.
(
332 out of
399)
Customer Reviews for OtterBox - Refurbished Excellent - Defender Series Case for Samsung Galaxy Note8 - Black
Posted by: 1234
Verified Purchase:Yes
There is no screen protector. You could have at least included a stick on.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Lizzy 84
Verified Purchase:Yes
I have had these cases with just about all my phones. Although a little disappointed about there being no screen for the galaxy note 8, I still love this case and still feel that my phone is well protected. Will stand by my otter box.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: LB714
Verified Purchase:Yes
I prefer to house my phone with the most protective case possible, i.e. Otter Box. I am a lady and hated the "construction" worker feel of the Defender series cases for the older phones. I was very pleased to see purple and teal as options for the Note 8. Case is MUCH slimmer than previous cases and I'm very pleased. I finally look feminine phone wise! :)
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Tricountyrider
Verified Purchase:Yes
I was very happy to see that you already had an otterbox for my Galaxy Note8. My last 4 phones have gone into the otterbox immediately after purchase. This time I had to wait about 7 days to get it and the entire time I felt nervous having the phone without it. Otterbox makes me feel safe with my phone. I also love the fact that I was able to have a screen protector to work with this box. THANK YOU
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Angela
Verified Purchase:Yes
NO PROTECTION for the screen! Separate order. WHY???
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, September 25, 2017
Hey there Angela,
We deeply apologize that you're feeling letdown, so to speak, by the lack of an included screen protector for the Galaxy Note 8 Defender! We sincerely feel that the best interaction with the curved infinity display will come from either direct interplay with the glass, or use of a tempered glass screen protector. Fortunately, our exceptional engineers created an Alpha Glass for additional protection, which can be applied separately to the touchscreen. If you are interested in this option, please don't hesitate to follow the link below, and ring up our fantastic Otters at 1-855-688-7269 with any further queries!
http://www.otterbox.com/en-us/galaxy-note8/alpha-glass-screen-protector/sam38-galaxy-note8.html
Cheers,
OtterBox Customer Service Team
We deeply apologize that you're feeling letdown, so to speak, by the lack of an included screen protector for the Galaxy Note 8 Defender! We sincerely feel that the best interaction with the curved infinity display will come from either direct interplay with the glass, or use of a tempered glass screen protector. Fortunately, our exceptional engineers created an Alpha Glass for additional protection, which can be applied separately to the touchscreen. If you are interested in this option, please don't hesitate to follow the link below, and ring up our fantastic Otters at 1-855-688-7269 with any further queries!
http://www.otterbox.com/en-us/galaxy-note8/alpha-glass-screen-protector/sam38-galaxy-note8.html
Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: tmack
Verified Purchase:Yes
As much protection as you can get! No complaints and works great.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Trisha
Verified Purchase:Yes
My only wish is that it had a screen protector....
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3
Good if you don't care about wireless charging
on September 22, 2017
Posted by: Doug
Verified Purchase:Yes
Wireless charging is hit or miss. If you don't position phone just right, the charger will kick off and you wake up with a dead phone.
Mostly works if phone is on its side with the power button side down, centered just right.
Instead of standing up on charging cradle.
Mostly works if phone is on its side with the power button side down, centered just right.
Instead of standing up on charging cradle.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, September 25, 2017
Hi Doug!
We're so sorry to hear that with the Defender case, you're having trouble accessing the wireless charging features of your Galaxy Note 8! With the charging stand in a flat position, the wireless charging feature should work. If this is not the case, please feel free to call our expert Otters at 1-855-688-7269. We'll troubleshoot the issue and help out as much as we can!
Sincerely,
OtterBox Customer Service Team
We're so sorry to hear that with the Defender case, you're having trouble accessing the wireless charging features of your Galaxy Note 8! With the charging stand in a flat position, the wireless charging feature should work. If this is not the case, please feel free to call our expert Otters at 1-855-688-7269. We'll troubleshoot the issue and help out as much as we can!
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com