Customer reviews from otterbox.com
OtterBox - Refurbished Excellent - Defender Series Case for Samsung Galaxy Note8 - Black
Average customer rating
4.1
(424 Reviews)
Rating breakdown 424 reviews
5 Stars
236
4 Stars
79
3 Stars
58
2 Stars
30
1 Star
21
83%of customers recommend this product.
(
332 out of
399)
Customer Reviews for OtterBox - Refurbished Excellent - Defender Series Case for Samsung Galaxy Note8 - Black
Posted by: QueenB
Verified Purchase:Yes
Pros- Excellent protection, great look & design and light weight!
Cons-You must purchase the protective screen (Alpha Glass) at a separate expensive price!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
The case is am absolute Defender, nice.....
on November 15, 2017
Posted by: NebulaStarr
Verified Purchase:Yes
I feel that my phone is safe from any drops or falls that may happen
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Nick
Verified Purchase:Yes
Exactly as described. One star deducted as I'd prefer the bracket/clip to be removable so that the case can be attached to something else without the clip (e.g. Quad Lock) for mounting on a bike.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Rflocco
Verified Purchase:Yes
Safe, wireless charge works with it on
But it is a bit big
But it is a bit big
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Aaron
Verified Purchase:Yes
I have bought many otter box cases but the screen protector linnea my note 8 is bad kills the usefulness of the phone. The sensitivity of the screen is horrible after putting it on , I even turned up the phones sensitivity and that helped a little but not near enough
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, April 10, 2018
Hey Aaron,
Whoops, looks like this review was actually intended for the Galaxy Note 8 Alpha Glass, rather than the Defender series! Nevertheless, we sincerely apologize that this screen protector is struggling to connect with your phone display, and we would love to smooth things over with a warranty replacement. Just call our handy Otters at 1-855-688-7269, and they'll fix this up straight away!
Best,
OtterBox Customer Service Team
Whoops, looks like this review was actually intended for the Galaxy Note 8 Alpha Glass, rather than the Defender series! Nevertheless, we sincerely apologize that this screen protector is struggling to connect with your phone display, and we would love to smooth things over with a warranty replacement. Just call our handy Otters at 1-855-688-7269, and they'll fix this up straight away!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Gmoney
Verified Purchase:Yes
This cover has great phone protection and also feels great in the hand. I did lose my wireless charging capability but it's not a deal breaker. I have the same cover for my S8 and it does charge via Bluetooth not sure why the note8 it does not. This is the only cover I would put on my note8 hands down.. Great cover!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Missy Lee
Verified Purchase:Yes
Wish there was a little more protection on the corners and that the back of the box was soft rubber instead of the hard plastic. Also, you need more color options!
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, August 29, 2018
Hey Missy Lee,
We sincerely apologize that you're feeling disappointed by this Defender series! We have to admit, we're slightly confused, considering the fact that the back of the Defender case does incorporate a rubber slipcover. Please feel welcome to call our Otter detectives at 1-855-688-7269. They'll be more than happy to further examine this and solve the mystery as soon as possible!
Sincerely,
OtterBox Customer Service Team
We sincerely apologize that you're feeling disappointed by this Defender series! We have to admit, we're slightly confused, considering the fact that the back of the Defender case does incorporate a rubber slipcover. Please feel welcome to call our Otter detectives at 1-855-688-7269. They'll be more than happy to further examine this and solve the mystery as soon as possible!
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: GIJaneLA
Verified Purchase:Yes
Once again, Otterbox gives me the protection I need for a very... very, very expensive phone. I'm a rough and tumble in my everyday life, so need all the protection I can get to wrap around my phone. Worth every penny.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com