Customer reviews from otterbox.com
OtterBox - Refurbished Excellent - Defender Series Case for Samsung Galaxy Note8 - Black
Average customer rating
4.1
(424 Reviews)
Rating breakdown 424 reviews
5 Stars
236
4 Stars
79
3 Stars
58
2 Stars
30
1 Star
21
83%of customers recommend this product.
(
332 out of
399)
Customer Reviews for OtterBox - Refurbished Excellent - Defender Series Case for Samsung Galaxy Note8 - Black
Posted by: TKey4
Verified Purchase:Yes
Protects my phone and has tactile grip to help hold it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Zhenya
Verified Purchase:Yes
After years of using Otter cases this one is a disappointment. Removing the screen protector was a mistake
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, October 3, 2017
Dear Zhenya,
We sincerely apologize about any confusion with our screenless design for the Galaxy Note 8 Defender cases! We believe that with the uniquely curved edges of the infinity display, a built-in screen protector would hinder customers' abilities to use the screen to full functionality. Therefore, we decided to forego the screen protector in order to ease customer frustration. If you're interested in a little more protection upfront, so to speak, we would suggest taking a look at our Alpha Glass screen protector, which adds a layer of fortified glass to the screen. Check it out by following the link below, and call our helpful Otters at 1-855-688-7269 with any further inquiries!
http://www.otterbox.com/en-us/galaxy-note8/alpha-glass-screen-protector/sam38-galaxy-note8.html
Warmly,
OtterBox Customer Service Team
We sincerely apologize about any confusion with our screenless design for the Galaxy Note 8 Defender cases! We believe that with the uniquely curved edges of the infinity display, a built-in screen protector would hinder customers' abilities to use the screen to full functionality. Therefore, we decided to forego the screen protector in order to ease customer frustration. If you're interested in a little more protection upfront, so to speak, we would suggest taking a look at our Alpha Glass screen protector, which adds a layer of fortified glass to the screen. Check it out by following the link below, and call our helpful Otters at 1-855-688-7269 with any further inquiries!
http://www.otterbox.com/en-us/galaxy-note8/alpha-glass-screen-protector/sam38-galaxy-note8.html
Warmly,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: SpaceMonkey
Verified Purchase:Yes
I think I'm going to like it. Not too slim and not too bulky. Seems just right.
Little port covering tabs have yet to prove themselves. We shall see.
Little port covering tabs have yet to prove themselves. We shall see.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: David
Verified Purchase:Yes
I love it just except it didn't come with glass screen!
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, October 2, 2017
Hey David,
Sorry to hear that you're feeling so disappointed by the screenless style for the Galaxy Note 8 Defender! We were concerned that our customers would have difficulty fully accessing the curved infinity display with a built-in screen protector involved, so in order to forego any of these frustrations, we decided to not include one. We do, however, carry the tempered Alpha Glass screen protector, which will pair perfectly with your Defender. Feel free to check it out via the link below, and call our helpful Otters at 1-855-688-7269 with any questions!
http://www.otterbox.com/en-us/galaxy-note8/alpha-glass-screen-protector/sam38-galaxy-note8.html
Sincerely,
OtterBox Customer Service Team
Sorry to hear that you're feeling so disappointed by the screenless style for the Galaxy Note 8 Defender! We were concerned that our customers would have difficulty fully accessing the curved infinity display with a built-in screen protector involved, so in order to forego any of these frustrations, we decided to not include one. We do, however, carry the tempered Alpha Glass screen protector, which will pair perfectly with your Defender. Feel free to check it out via the link below, and call our helpful Otters at 1-855-688-7269 with any questions!
http://www.otterbox.com/en-us/galaxy-note8/alpha-glass-screen-protector/sam38-galaxy-note8.html
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5
It is nice durable And protects my Galaxy note 8
on October 1, 2017
Posted by: Mark
Verified Purchase:Yes
It is nice durable and tough! I really like it! I only wish they had more color choices!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Dmorgan930
Verified Purchase:Yes
I love this case. It provides great protection for my phone and I don't find it to be to bulky.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Manda
Verified Purchase:Yes
Took forever to arrive. Wish it had the screen protector built-in. Just wasn't what I'd hoped it's be.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, October 2, 2017
Dear Manda,
We're deeply sorry about any confusion regarding our screenless design for the Galaxy Note 8 Defender. We trust that our customers will better interact with the uniquely curved infinity display via direct contact or use of our companion Alpha Glass screen protector, which will pair perfectly with your Defender and add an extra layer of fortified security. If this sounds like an option you would be interested in, please feel welcome to check out the link below, and call our supportive Otters at 1-855-688-7269 with any further queries!
http://www.otterbox.com/en-us/galaxy-note8/alpha-glass-screen-protector/sam38-galaxy-note8.html
Sincerely,
OtterBox Customer Service Team
We're deeply sorry about any confusion regarding our screenless design for the Galaxy Note 8 Defender. We trust that our customers will better interact with the uniquely curved infinity display via direct contact or use of our companion Alpha Glass screen protector, which will pair perfectly with your Defender and add an extra layer of fortified security. If this sounds like an option you would be interested in, please feel welcome to check out the link below, and call our supportive Otters at 1-855-688-7269 with any further queries!
http://www.otterbox.com/en-us/galaxy-note8/alpha-glass-screen-protector/sam38-galaxy-note8.html
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Mouzon22
Verified Purchase:Yes
I chose the teal colored case as it was unique and has not failed my expectations. The only thing missing was the screen protector I've come to expect on defender cases. Nonetheless, it's a great case and I'm happy with it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com