Customer reviews from otterbox.com
OtterBox - Refurbished Excellent - Defender Series Case for Samsung Galaxy Note8 - Black
Average customer rating
4.1
(424 Reviews)
Rating breakdown 424 reviews
5 Stars
236
4 Stars
79
3 Stars
58
2 Stars
30
1 Star
21
83%of customers recommend this product.
(
332 out of
399)
Customer Reviews for OtterBox - Refurbished Excellent - Defender Series Case for Samsung Galaxy Note8 - Black
Posted by: Jrhomen
Verified Purchase:Yes
The defense of the case is great it is why I selected the defender series. I did not expect and struggle with daily the port covers for the USB and audio out. Both are so difficult to open when in a vehicle mount as to make it a concern when making future purchases.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, September 21, 2017
Hey there Jrhomen,
Oh no, not a case of the stubborn rubber! We're so sorry that your port covers are giving you trouble. Sometimes, the rubber components on newer cases can be a little stiff at first, but they tend to loosen up over time. If the tenacity becomes too frustrating, please feel welcome to call our awesome representatives at 1-855-688-7269, and they'll be happy to set you up with a warranty replacement!
Cheers,
OtterBox Customer Service Team
Oh no, not a case of the stubborn rubber! We're so sorry that your port covers are giving you trouble. Sometimes, the rubber components on newer cases can be a little stiff at first, but they tend to loosen up over time. If the tenacity becomes too frustrating, please feel welcome to call our awesome representatives at 1-855-688-7269, and they'll be happy to set you up with a warranty replacement!
Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Smbg
Verified Purchase:Yes
The otter Box cover is very well made but the holster Is far from a quality product. The holster needs to be as well made since it secures to the phone to your belt.
I would like to see another option for a good holster.
I would like to see another option for a good holster.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Andersonstl
Verified Purchase:Yes
Have had for almost a week now and love it. Very durable and protects my phone from drops like no other. Wouldn't go with any other case for my phones but Otterbox Defender Series!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: JustJim
Verified Purchase:Yes
Has a good grip, looks nice, easy for me to handle. I have confidence in this product.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4
Awesome fit, concerns me no screen protection
on September 21, 2017
Posted by: Darrell
Verified Purchase:Yes
Great fit and feel. Body is protected but screen unprotected
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Luckystar
Verified Purchase:Yes
I like the fact the case fit my Samsumg Note 8 perfectly. Moreover, the case is slim and it has slide resistance. However; the only thing I do not like abt the case is that, it does not latch to your pant firmly. It only holds my belt. If I hook ot up to my pant and belt, it doesn't stay but fall off. Otherwise, it is a good case. I am enjoying it so far.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Great protection as always although poor colors
on September 25, 2017
Posted by: Reezy
Verified Purchase:Yes
Note 3,4,5, and now 8 protected. Best cases available for people that need the ultimate protection. It is nicer now that the case is screen less. I have always torn the screen protector out and used Zagg glass protectors with my Defender cases. The volume control button having no seperation is a nice feel. The texture pattern only on the edges is nice compared to past Note models. I dont necessarily like that there is no rubber between the s-pen and speaker however I dont think this will make a difference in a drop. I really cant say anything super negative about the case although the plastic front and back is a little different the way everything snaps together. The bottom has to go together first which is a first and takes some getting used to especially if your like me and remove your phone once a week to clean it. Once again great cases. My note 5 has been in one since day one and you would thing the phone is brand new. My biggest complaint about the Defender for the Note series has always been the lack of color options. iPhone, and Galaxy S series phones seem to get so many color combinations and the Note typically has 3 or 4.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Matthew
Verified Purchase:Yes
Bought the black case and it just falls out of the belt clip otter box replaced it and they just fall out of the belt clip a total of three different black cases all do the same thing this is for the galaxy note 8 the green blue case works fine with the belt clip.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, September 27, 2017
Hi Matthew!
We're so sorry to hear that your experience so far with the Galaxy Note 8 Defender has been disappointing! It is strange that all three belt clips have had trouble securing the device, especially since we intentionally engineered the clip to provide tight protection when you're on-the-go! Our records show that we already have a warranty replacement headed your way, and we would recommend checking your provided tracking email for any specifics on delivery time. We're sending good vibes that this belt clip fulfills its destiny, and if you have any further questions or issues, please call our helpful Otters at 1-855-688-7269!
Warmly,
OtterBox Customer Service Team
We're so sorry to hear that your experience so far with the Galaxy Note 8 Defender has been disappointing! It is strange that all three belt clips have had trouble securing the device, especially since we intentionally engineered the clip to provide tight protection when you're on-the-go! Our records show that we already have a warranty replacement headed your way, and we would recommend checking your provided tracking email for any specifics on delivery time. We're sending good vibes that this belt clip fulfills its destiny, and if you have any further questions or issues, please call our helpful Otters at 1-855-688-7269!
Warmly,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com