Customer reviews from otterbox.com
OtterBox - Refurbished Excellent - Defender Series Case for Samsung Galaxy Note8 - Black
Average customer rating
4.1
(424 Reviews)
Rating breakdown 424 reviews
5 Stars
236
4 Stars
79
3 Stars
58
2 Stars
30
1 Star
21
83%of customers recommend this product.
(
332 out of
399)
Customer Reviews for OtterBox - Refurbished Excellent - Defender Series Case for Samsung Galaxy Note8 - Black
Posted by: Scoutorie
Verified Purchase:Yes
My husband bought me this a little over a mo ago... it fits like a globe! My favorite color too. Easy to keep in your hand not a rough or silky texture. My pop socket looks great and sticks well to it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mommyandnurse
Verified Purchase:Yes
I have always gotten Otterbox for my phones. I would of given it all 5 stars, but I do not like the fact that it doesn't have a built in screen protector. I love how Otterbox will replace your case for free no matter how many times or what happen. I love my Note 8 case. Wish you all had it in pink.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Ronald Aalders
Verified Purchase:Yes
Fast delivery, even here in the Netherlands, good quality case, no nonsense. Had a similar case for my Note 3 that lasted for years in pretty extreme situations. Did crack the housing in the end though. But it protected with the crack just the same thanks to the rubber wrap around cover.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: JSucka
Verified Purchase:Yes
I have been an Otter Box user for years. I've tried cheaper brand cases and this one is the best case. It protects your phone like no other case and fits like a glove. I will never stop using their cases.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Dana
Verified Purchase:Yes
Good quality and dependable as I have come to be accustomed to.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: shanem085
Verified Purchase:Yes
very good case exllcent protection for dropping your phone
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Lee 17
Verified Purchase:Yes
I needed this otterbox and it works well. I have dropped my phone a few times and it is like new still.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jimdlux
Verified Purchase:Yes
I have the Samsung Note 8 and the Galaxy s8. This is the 1st otterbox case that didn't get 5 stars. I do not like the screenless feature. Plus, the belt clip holder does not feel secure and due to the space from no screen, it "clicks" after inserting feeling like it it's not in place. The option of still being able to wireless charging is an awesome feature, even though I can't use it due the medal plate for my magnetic holder, but that's a separate issue... Maybe otterbox should make a phone holder for the car...?
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, November 22, 2017
Hey there Jimdlux,
We apologize that you're feeling slightly disappointed in the Galaxy Note 8 Defender series! We intentionally decided to take a screenless approach to this product in order to give customers full access to the uniquely curved infinity display. However, it is odd that the belt clip holster is not tightly fastening, as the clip is engineered to hold your phone securely at your side for on-the-go protection! Please feel welcome to call our super-sleuth Otters at 1-855-688-7269, and they’ll gladly get to the bottom of this and send out a warranty replacement.
As for the magnetic car holder, unfortunately we are unable to test our products with third-party accessories, so we cannot guarantee that they will always be compatible with items from different companies. We're happy to pass your feedback along to our product design team for future consideration, and if you have any additional questions, please let us know!
Best,
OtterBox Customer Service Team
We apologize that you're feeling slightly disappointed in the Galaxy Note 8 Defender series! We intentionally decided to take a screenless approach to this product in order to give customers full access to the uniquely curved infinity display. However, it is odd that the belt clip holster is not tightly fastening, as the clip is engineered to hold your phone securely at your side for on-the-go protection! Please feel welcome to call our super-sleuth Otters at 1-855-688-7269, and they’ll gladly get to the bottom of this and send out a warranty replacement.
As for the magnetic car holder, unfortunately we are unable to test our products with third-party accessories, so we cannot guarantee that they will always be compatible with items from different companies. We're happy to pass your feedback along to our product design team for future consideration, and if you have any additional questions, please let us know!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com