Customer reviews from otterbox.com
OtterBox - Refurbished Excellent - Defender Series Case for Samsung Galaxy Note8 - Black
Average customer rating
4.1
(424 Reviews)
Rating breakdown 424 reviews
5 Stars
236
4 Stars
79
3 Stars
58
2 Stars
30
1 Star
21
83%of customers recommend this product.
(
332 out of
399)
Customer Reviews for OtterBox - Refurbished Excellent - Defender Series Case for Samsung Galaxy Note8 - Black
Posted by: Jordyn
Verified Purchase:Yes
I bought this like a month ago and is already breaking down
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, January 10, 2018
Hi Jordyn,
A case breaking down after a month?! Yikes! That's not good to hear! We'd love to turn around this experience for you! Give our handy Otters a quick call at 1-855-688-7269 and we'll get this repaired for you!
Best,
OtterBox Customer Service Team
A case breaking down after a month?! Yikes! That's not good to hear! We'd love to turn around this experience for you! Give our handy Otters a quick call at 1-855-688-7269 and we'll get this repaired for you!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Smirkinatu
Verified Purchase:Yes
Samsung Galaxy Note 8 Otterbein defender case has inherent weakness at bottom right corner which may fracture easily. Also belt clip holding power is somewhat tenuous and does not quite fit snuggly. I still buy, but I am eyeing the competition.
Written by a customer while visiting otterbox.com
Posted by: Shell
Verified Purchase:Yes
I always ordered my phone cases from otterbox love all the cases expensive price but worth the money
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Why1
Verified Purchase:Yes
I am extremely displeased that the defender does not offer the screen protector anymore. I've been a faithful otterbox customer for all of my phones, and I am not exceptionally enthused about this one. It does not fit as tight in the holster as my others have. I am pleased with the availability of different colors.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, October 3, 2018
Hey Why1,
We apologize that you're feeling so disheartened by this Galaxy Note 8 Defender series! We intentionally decided to do away with the built-in screen protector on this version to perfectly complement the curved screen of the device. After all, we definitely think you should be able to successfully use your phone while it is under our protection!
As for the holster, we typically recommend inserting the device into the clip with the screen facing out - this orientation usually works better with curved screens. If you run into any further inquiries, please feel welcome to give our friendly representatives a call at 1-855-688-7269, and they'll be more than happy to help out!
Best,
OtterBox Customer Service Team
We apologize that you're feeling so disheartened by this Galaxy Note 8 Defender series! We intentionally decided to do away with the built-in screen protector on this version to perfectly complement the curved screen of the device. After all, we definitely think you should be able to successfully use your phone while it is under our protection!
As for the holster, we typically recommend inserting the device into the clip with the screen facing out - this orientation usually works better with curved screens. If you run into any further inquiries, please feel welcome to give our friendly representatives a call at 1-855-688-7269, and they'll be more than happy to help out!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Ramel
Verified Purchase:Yes
I bought it at the release day of the note 8. The case is very secure, but the belt clip doesn't feel like it locks in properly as other defender cases I've had.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Ray C
Verified Purchase:Yes
The only reason I cannot get a 5 star rating is because it does not have a screen protector like other defender cases.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jrcjr
Verified Purchase:Yes
I have been using Otter Boxes for years and I really like them. They have protected my phones from drops mor times than I can remember. However the weakest part is always the belt clip. There should be a way to reinforce them.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Azureskt
Verified Purchase:Yes
Good item but sad they removed the screen protector note 5 case ect had but this one is more soild and thinner.
Written by a customer while visiting otterbox.com