Customer reviews from otterbox.com
OtterBox - Refurbished Excellent - Defender Series Case for Samsung Galaxy Note8 - Black
Average customer rating
4.1
(424 Reviews)
Rating breakdown 424 reviews
5 Stars
236
4 Stars
79
3 Stars
58
2 Stars
30
1 Star
21
83%of customers recommend this product.
(
332 out of
399)
Customer Reviews for OtterBox - Refurbished Excellent - Defender Series Case for Samsung Galaxy Note8 - Black
Posted by: Roly
Verified Purchase:Yes
I never really thought about it twice it's the best protective cover for any device
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Boncisco
Verified Purchase:Yes
I will only buy the defender series case because they are more durable than the others.
I only wish it had a screen protector, which I guess must be hard with curved screens :/
I only wish it had a screen protector, which I guess must be hard with curved screens :/
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: NorCalMom
Verified Purchase:Yes
I purchased this for my new Note8 and love it. Protects the screen and corners and comes with a handy clip as well! Oh and I love purple:)
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Lewis
Verified Purchase:Yes
If this case wasn't so ugly it would be great. But my phones not smashed after many drops so it does work. At the end of the day I can't complain
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jdub
Verified Purchase:Yes
Got my new phone for Christmas but wouldn’t activate until i got my new otterbox. No other case has ever held up to protect my Note phones during my construction work like the otter defender does. It kept my last note 3 working and looking good for 4 years.
Written by a customer while visiting otterbox.com
Posted by: gorge
Verified Purchase:Yes
This is my third Otter Box Defender. It is not as sturdy as those I've previously owned. The clasp does not hold as tightly as the older. This one does not have the heavy rubber corners (which is where all cell phoned hit when they fall)
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, December 28, 2017
Hi gorge,
We're sorry to hear that you were feeling so uncertain about the Galaxy Note 8 Defender series! As new devices are released, we typically like to update our case designs to make them more streamlined. Although this version of the Defender might be a little different than your previous cases, we assure you that it is still just as protective as ever!
As for the unstable belt clip holster, we would have been happy to send you a secure warranty replacement, but our records show that we already have a return processing for you. We sincerely hope that this experience does not turn you away from OtterBox for good, and if you have any future questions or comments, please feel free to contact our friendly Otters at 1-855-688-7269. They'll always be happy to help!
Best,
OtterBox Customer Service Team
We're sorry to hear that you were feeling so uncertain about the Galaxy Note 8 Defender series! As new devices are released, we typically like to update our case designs to make them more streamlined. Although this version of the Defender might be a little different than your previous cases, we assure you that it is still just as protective as ever!
As for the unstable belt clip holster, we would have been happy to send you a secure warranty replacement, but our records show that we already have a return processing for you. We sincerely hope that this experience does not turn you away from OtterBox for good, and if you have any future questions or comments, please feel free to contact our friendly Otters at 1-855-688-7269. They'll always be happy to help!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Starkeeper
Verified Purchase:Yes
I'm really rough on phones and drop them a lot. This Defender series case has saved my phones numerous times over the years. I'm a Defender series devotee and will use no other case for my phones. Thank you Otter Box for such an excellent quality product.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jw61
Verified Purchase:Yes
Case is nice, has good grip, wish it had the built in screen protector,
I would recommend this to a friend!
Written by a customer while visiting otterbox.com