I bought this case for my new iphone XSmax before going to Europe. The case was everything I had hoped for. It protected my new phone & did not block the camera. I felt comfortable having my phone out at all times. I even got a compliment in London on how attractive the case was.
I tried all the sleeves and cases on the market. This case tops them all. The otterbox case is like a second skin, once you've put it on it will be hard to remove it but fits perfectly to the iphone. No need to buy a new iphone.
The case scratches very easily. I thought these cases were better quality. The other case I had from another company lasted 4 years and was intact.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , January 8, 2020
Hi there!
We're sorry to hear that your case scratched so easily! We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. In the meantime, give us a ring at 1-855-688-7269, and we can look into your warranty options.
I usually don’t order the “cute” cases as much as I would like, because usually that means they are flimsy and give no protection at all. However, I was very impressed with how sturdy this case feels and it does not come up around the edges or sides easily like some other cases that “look” similar with the clear backing. I haven’t dropped my phone yet, but I feel confident that it will be protected. I love my case so far!
I bought this Symmetry case for my iPhone Xs Max preorder and the case arrived prior to release date, the day I received my phone (perfect timing). The case is BEAUTIFUL, fits perfectly and feels great in my hand! Long time satisfied Otterbox customer!