Customer reviews from otterbox.com
OtterBox - Refurbished Excellent - Symmetry Series Case for Apple iPhone XS Max - Ivy Meadow
Average customer rating
4.3
(136 Reviews)
Rating breakdown 136 reviews
5 Stars
88
4 Stars
21
3 Stars
10
2 Stars
10
1 Star
7
78%of customers recommend this product.
(
100 out of
129)
Customer Reviews for OtterBox - Refurbished Excellent - Symmetry Series Case for Apple iPhone XS Max - Ivy Meadow
Posted by: Cass
Verified Purchase:Yes
I bought this before I got my new phone, purchase came really quickly and was a great price for the protection it provides. I only ever get otterbox phone cases because they last through all the accidental drops and falls and protect my phone greatly.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
Overpriced and it doesn’t seem to protective of the phone. It just slips on the phone.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, April 10, 2019
Hi Anonymous,
We're bummed to hear that you're feeling super apprehensive about the iPhone Xs Max Symmetry series! While this case is a slimmer, one-piece design, it is still engineered and tested to provide the best device protection possible. For a look into our testing process, please feel welcome to check out the video link below!
We're confident that this case should keep your iPhone safe for a long time to come, but if you run into any further inquiries, please feel welcome to call our friendly Otters at 1-855-688-7269. They're always happy to chat!
https://www.youtube.com/watch?v=pj_zzwRIEQw
Kindly,
OtterBox Customer Service Team
We're bummed to hear that you're feeling super apprehensive about the iPhone Xs Max Symmetry series! While this case is a slimmer, one-piece design, it is still engineered and tested to provide the best device protection possible. For a look into our testing process, please feel welcome to check out the video link below!
We're confident that this case should keep your iPhone safe for a long time to come, but if you run into any further inquiries, please feel welcome to call our friendly Otters at 1-855-688-7269. They're always happy to chat!
https://www.youtube.com/watch?v=pj_zzwRIEQw
Kindly,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Robin
Verified Purchase:Yes
I don’t like the thick phone cases and the apple XS Max is big enough on its own . This otter box is perfect for it, doesn’t add thickness or weight! Love it
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Elvira
Verified Purchase:Yes
I bought this otter box about three weeks ago. It is has a nice grip. However, I’m hoping they can make it a little less slippery. It easily slides add smooth surfaces. I’d like to see a little more rubber.
But I’m happy it’s easier to clean the rubber.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Julie
Verified Purchase:Yes
Love the Symmetry. Not too bulky and has a lot of protection. Great color choices. Quality product!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Cinimini
Verified Purchase:Yes
The design has kept the face of my iPhone free from scratches. The grip is good for my arthritic hands. The design is classy and fits my age and personality well.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Don’t buy anything else!
on March 7, 2019
Posted by: ErikaB
Seriously, you get what you pay for. I feel like I’ve tried every case out there but nothing lives up to an Otterbox. You won’t be disappointed. The case isn’t slippery which I love because for some reason I have to have the biggest phone on the market. I added a pop socket just because the phone was so expensive and I’m clumsy. I’ll never buy a different brand again.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Duan
Verified Purchase:Yes
I bought this a month ago since then never leave my phone. Protected my iPhone very well and love to butmy more in the future.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com