Customer reviews from otterbox.com
OtterBox - Refurbished Excellent - Symmetry Series Case for Apple iPhone XS Max - Ivy Meadow
Average customer rating
4.3
(136 Reviews)
Rating breakdown 136 reviews
5 Stars
88
4 Stars
21
3 Stars
10
2 Stars
10
1 Star
7
78%of customers recommend this product.
(
100 out of
129)
Customer Reviews for OtterBox - Refurbished Excellent - Symmetry Series Case for Apple iPhone XS Max - Ivy Meadow
Posted by: Lou3
Verified Purchase:Yes
Best cover, very good quality and good looking too
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Cloud
Verified Purchase:Yes
This is my favorite case! I love the features of this case! :)
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3
Not what I expected from a brand of this caliper.
on April 20, 2020
Posted by: Anonymous
I love the case design and the colour of my case, HOWEVER, the case design/colour is just rubbing off after less than 3 months of use.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , April 24, 2020
Hi there, Kelly!
We're sorry to hear about any fading with the design on your Symmetry Series case! The good news is, we have a great warranty, so we're more than happy to get you taken care of with a replacement case. You can reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
We're sorry to hear about any fading with the design on your Symmetry Series case! The good news is, we have a great warranty, so we're more than happy to get you taken care of with a replacement case. You can reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: lagoong
Verified Purchase:Yes
It’s a very slim and durable case that works wonderful. I hate bulky cases, so this is perfect.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: MollyL
Verified Purchase:Yes
I’m happy with this phone case. It fits nice and snug. It keeps right along with Otter Box’s réputation of being tough. I’m happy with the slim design. My only issue is the color is more of a mustard yellow.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Happy
Verified Purchase:Yes
Very pleased with the Otterbox— phone feels secure and protected. Plum color is very pretty. Pleased with all aspects!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Ellie
Verified Purchase:Yes
There is no grip material on the backside of the case, very slippery!
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, November 6, 2020
Hi Ellie,
We're so sorry you're not exactly loving this Symmetry Series case. This case was designed to slip in and out of pockets with ease, but we understand that it's not for everyone. If you're looking for a grippier case, we'd recommend our Defender Series case. Please feel free to check it out below!
bit.ly/OBiPhoneXsMaxDef
Best,
OtterBox Customer Service Team
We're so sorry you're not exactly loving this Symmetry Series case. This case was designed to slip in and out of pockets with ease, but we understand that it's not for everyone. If you're looking for a grippier case, we'd recommend our Defender Series case. Please feel free to check it out below!
bit.ly/OBiPhoneXsMaxDef
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Anniesgranny
Verified Purchase:Yes
My prior case disintegrated. I purchased this as it was really cute and am so glad I did! I placed my phone on top of the car with my Starbucks, got distracted, got in the car and backed out of the stall. The coffee and phone hit the pavement. Thankfully I didn’t drive over them! The coffee was lost, but the phone? Not a scratch! Otter box is the only way to go!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com