Customer reviews from otterbox.com
OtterBox - Refurbished Excellent - Symmetry Series Case for Apple iPhone XS Max - Ivy Meadow
Average customer rating
4.3
(136 Reviews)
Rating breakdown 136 reviews
5 Stars
88
4 Stars
21
3 Stars
10
2 Stars
10
1 Star
7
78%of customers recommend this product.
(
100 out of
129)
Customer Reviews for OtterBox - Refurbished Excellent - Symmetry Series Case for Apple iPhone XS Max - Ivy Meadow
Posted by: CrazyBear
Verified Purchase:Yes
The case fits well and seems to be a good protection choice , however the plastic outside is slick enough I still worry about dropping my phone so this is making me rethink what case to use.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: Dick H
Verified Purchase:Yes
i needed a case fro my new X max and this case is lightweight , clean looking and protects the phone nicely. I would very much recommend
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jenn
Verified Purchase:Yes
So far the case has been very protective. I took one star off because the rubber is turning blue from my blue jeans
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Teej
Verified Purchase:Yes
The case is way to slippery. The size is just right and the protection is adequate. But my lord, I cannot hold onto the phone with one hand without being afraid of dropping it.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, October 16, 2018
Hey Teej,
We're sorry to see that something seems 'fishy' with this Symmetry series! This case was purposely engineered to supply sleek, pocket-friendly protection, but we definitely get that sometimes this style doesn't work with everyone.
If you're looking for something with additional traction, we would suggest our Defender series, which integrates an outer rubber slipcover. Please feel free to check it out by clicking on the link below, and give our friendly Otters a ring at 1-855-688-7269 with any further inquiries!
https://www.otterbox.com/en-us/apple-iphone-xs-max/defender-series-screenless-edition-case/77-59971.html#sz=51&start=1
Cheers,
OtterBox Customer Service Team
We're sorry to see that something seems 'fishy' with this Symmetry series! This case was purposely engineered to supply sleek, pocket-friendly protection, but we definitely get that sometimes this style doesn't work with everyone.
If you're looking for something with additional traction, we would suggest our Defender series, which integrates an outer rubber slipcover. Please feel free to check it out by clicking on the link below, and give our friendly Otters a ring at 1-855-688-7269 with any further inquiries!
https://www.otterbox.com/en-us/apple-iphone-xs-max/defender-series-screenless-edition-case/77-59971.html#sz=51&start=1
Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Ada s
Verified Purchase:Yes
Cover fits snuggly. Light weight. Love the sparkle & color in the clear case. Feel safe & secure when holing my phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Bmw2
Verified Purchase:Yes
I have only dropped my new iPhone once but the Symmetry took care of it! Love it!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Shang
Verified Purchase:Yes
I bought this case a month ago and I am so glad that I did.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Sig Oris
Verified Purchase:Yes
Didn’t add a lot of bulk to the iPhone XsMax while still providing some level of protection. Also bought one for my wife’s phone and she’s pleased, that gotta be worth another star.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com