Customer reviews from otterbox.com
OtterBox - Refurbished Excellent - Symmetry Series Case for Apple iPhone XS Max - Ivy Meadow
Average customer rating
4.3
(136 Reviews)
Rating breakdown 136 reviews
5 Stars
88
4 Stars
21
3 Stars
10
2 Stars
10
1 Star
7
78%of customers recommend this product.
(
100 out of
129)
Customer Reviews for OtterBox - Refurbished Excellent - Symmetry Series Case for Apple iPhone XS Max - Ivy Meadow
Posted by: Woof72
Verified Purchase:Yes
Good phone cover and looks smart, but sadly that’s where it ends.
The case is very tight to the phone with not much flex to place the phone in easily.
Older Otterbox cases I’ve used had a rubberised back which means the phone doesn’t go flying all over the place, as well as that due to the design and materials used if you are watching a video and wish to rest it against something it just slides back down on itself, the cutout for the mute switch is very small and fiddly to use, if you have anything but the most slender fingers then you will have fun using the switch.
Add to that a limited colour pallete across the range for an iPhone X Max, not everyone wants plain black, where’s a good solid red tough case or other bright colours, I have mine bright so that I can see it properly.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, October 19, 2018
Hey Woof72,
We're sorry to see that this Symmetry series didn't exactly check all of your boxes! Going forward, if you're looking for something with more resistance, we would suggest taking a look at the Defender series. The Defender does incorporate that rubber exterior that you mentioned, and offers additional grip. Please feel free to check it out via the link below, and give our friendly Otters a ring at 1-855-688-7269 with any questions that surface!
https://www.otterbox.com/en-us/apple-iphone-xs-max/defender-series-screenless-edition-case/77-59972.html#sz=51&start=1
Sincerely,
OtterBox Customer Service Team
We're sorry to see that this Symmetry series didn't exactly check all of your boxes! Going forward, if you're looking for something with more resistance, we would suggest taking a look at the Defender series. The Defender does incorporate that rubber exterior that you mentioned, and offers additional grip. Please feel free to check it out via the link below, and give our friendly Otters a ring at 1-855-688-7269 with any questions that surface!
https://www.otterbox.com/en-us/apple-iphone-xs-max/defender-series-screenless-edition-case/77-59972.html#sz=51&start=1
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Glbaum
Verified Purchase:Yes
I bought the case almost two weeks ago and love it and my wife like the colors it comes in
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: JStrick832
Verified Purchase:Yes
Got the case for my wife and she absolutely loves it
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: SeanP1967
Verified Purchase:Yes
Symmetry case is simple, elegant and provides outstanding protection for my $$$ iPhone. I’ve used Otterbox for years and have always been completely satisfied with price and value.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Bd247
Verified Purchase:Yes
This case fits the phone perfectly. Some of the cases I first bought for this phone from other brands didn’t fit the camera or speakers correctly since the layout and size of those changed a bit. I’m really glad I got the symmetry series because the iPhone XS Max is already a huge phone, making it any bigger would be a mistake. It really does help with protecting it. I have no screen protector on my phone and so far it hasn’t cracked when dropped with this case. I’m happy with the design of it, too. It’s a really nice green color and the leaves/branches on the back of the case are just enough to give it some personality without making it too childish or unprofessional.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Slim, cool design and works well with my Xs max
on October 24, 2018
Posted by: Chandman
Verified Purchase:Yes
This symmetry case is great! It is thin and I got a cool design too. Love it
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: jude
Verified Purchase:Yes
So far i am very happy with this case, very pretty too!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: sharona
Verified Purchase:Yes
I purchased this case two weeks ago. It is stylish, sleek, fits very snugly on the phone....I absolutely love it!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com