Customer reviews from otterbox.com
OtterBox - Refurbished Excellent - Symmetry Series Case for Apple iPhone XS Max - Ivy Meadow
Average customer rating
4.3
(136 Reviews)
Rating breakdown 136 reviews
5 Stars
88
4 Stars
21
3 Stars
10
2 Stars
10
1 Star
7
78%of customers recommend this product.
(
100 out of
129)
Customer Reviews for OtterBox - Refurbished Excellent - Symmetry Series Case for Apple iPhone XS Max - Ivy Meadow
Posted by: Mary
Verified Purchase:Yes
I debated on whether or not I should get this case because I felt like it wouldn't be as protective as other cases. That is partly true because the lip on the front isn't very prominent meaning that if it were to drop face down, your screen might shatter. To prevent this though, I advice that you get a glass screen protector and you should be set. That being said, the case is durable on the back and it is very light and thin but still protective. I like the sleek and simple design and the yellow color is like a mustard color which I really like. The buttons aren't hard to press and it is very functional. The phone can charge wirelessly with the case on it making it excellent! The only draw back for this case is that the front of the phone isn't as protected due to the small lip in the front.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Brad
Verified Purchase:Yes
No stores had this color available so I had to purchase it directly through otter box
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Al_berry
Verified Purchase:Yes
Love the color of the yellow and otter box has always been a great brand for protecting my phone
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: MacG
Verified Purchase:Yes
I recently bought this case and it’s ok for the cost of the case the much better in terms of protection but this case is fairly slim and offers protection better the most cases of this style.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
3
It’s really pretty, but Already looks so scratched
on November 5, 2018
Posted by: Cass56
Verified Purchase:Yes
My last otterbox case was clear white, which yellowed. So this time I got a dark one. But the surface shows scratches
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, November 8, 2018
Hey there Cass56,
We're so sorry to hear that you've been experiencing some cosmetic misfortune with this Symmetry series! We completely understand why this would be disappointing, and our stylish Otters would love to dress up your device with a new case that we trust should stand the test of time going forward! Please feel welcome to give them a call at 1-855-688-7269, and they'll fashion up a warranty claim in no time at all!
Sincerely,
OtterBox Customer Service Team
We're so sorry to hear that you've been experiencing some cosmetic misfortune with this Symmetry series! We completely understand why this would be disappointing, and our stylish Otters would love to dress up your device with a new case that we trust should stand the test of time going forward! Please feel welcome to give them a call at 1-855-688-7269, and they'll fashion up a warranty claim in no time at all!
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: JD78
Verified Purchase:Yes
Daughter loves it seems to be working great,fast shipping and great price
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Tiger
Verified Purchase:Yes
I love this case! It has lots of protection but yet still slim. I really love this color choice too!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Daphne BI
Verified Purchase:Yes
I always buy OtterBox for all the iPhones I had. I’m very satisfied. This new one gives me security that it will lasts too. The design is pretty.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com