Customer reviews from greenworkstools.com
Greenworks - 48V (24V x 2) 20" Brushless Battery-Powered Lawn Mower, with (2) 4.0Ah USB Batteries and Charger - Green
Average customer rating
4.5
(545 Reviews)
Rating breakdown 545 reviews
5 Stars
399
4 Stars
81
3 Stars
30
2 Stars
7
1 Star
28
92%of customers recommend this product.
(
431 out of
470)
Customer Reviews for Greenworks - 48V (24V x 2) 20" Brushless Battery-Powered Lawn Mower, with (2) 4.0Ah USB Batteries and Charger - Green
Customer Rating
3
So far, so good.
on January 1, 2022
Posted by: exit48
from Cape Girardeau, MO
Gender:Male
I just got it. It is Winter. It looks good. I mowed a couple swaths with it and can't wait for Spring.
I would recommend this to a friend!
Response from greenworkstools.comBy GreenWorks, Customer Care, January 5, 2022
Hello exit48,
Thank you for sharing your feedback with us. We appreciate when our customers take the time to share their opinion with us as we strive to provide dependable and reliable option for homeowners who want a battery-powered solution to lawn and yard care. We look forward to a follow up review! In the meantime, please feel welcome to call our agents with any further questions or concerns. Please submit an email using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS) we always happy to provide help.
Thank you for sharing your feedback with us. We appreciate when our customers take the time to share their opinion with us as we strive to provide dependable and reliable option for homeowners who want a battery-powered solution to lawn and yard care. We look forward to a follow up review! In the meantime, please feel welcome to call our agents with any further questions or concerns. Please submit an email using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS) we always happy to provide help.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Going green and mean!
on December 26, 2021
Posted by: Egbf20
from Tampa, Florida
Gender:Male
I’m very excited to start my all electric journey as a mew homeowner and solar professional. We all know electric has many advantages over gas and these will soon be the norm. No more storing gas wondering if it’s still good. No more spilling, mixing and rough starts. The Greenworks products have phenomenal power and no other issues like their gas counterparts. I’m very impressed so far and can’t wait to continue to grow my collection.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: BobSNy
from Rochester NY
Gender:Male
Verified Purchase:Yes
I have had the mower since right after thanksgiving and have used it 4-5 times in all configurations: bag, mulch & side discharge. It works well in each. The grass isn’t too thick this time of year so mowing was easy but I did mulch and bag some leaves. I suggest using turbo mode when bagging to increase the suction and gather all of the leaves. This will be a good replacement for my gas mower.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Retiree
from Sahuarita, AZ
Gender:Male
Verified Purchase:Yes
This is the best purchase I have made for outdoor use. I have 700 sq. ft. of grass and live in Arizona. I have a beautiful lawn October to May. Then it goes dorment through the hot summer and I overseed in September. I had a heavy self-propelled reel cutting gas mower and was tired of having a gas can in my shed and as I age it got harder to use. So, I purchased this cordless beauty. Some of the reviews complained about the plastic wheels and other plastic components, but for this small mower it's not a problem. It arrived quickly, was easy to assemble and started the first push of the button. The catcher is small, but for my small yard it's perfect.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Cordless 48 volt Mower is a winner
on December 6, 2021
Posted by: JimMower
from Cincinnati, Ohio
Gender:Male
I have used cordless mowers for 12 years, but never had a self-propelled type. This is my first Greenworks mower. I have hills that this mower can easily power its way up. I like everything about the mower and am very impressed with the entire Greenworks line of products.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Batteries dead unable to charge
on December 4, 2021
Posted by: Win53
from 715 East Stonewall Drive Front Royal, Virginia
Gender:Female
I purchased this mower as I had great experience with weed eater and no problems. This charger and batteries only worked several months. So disappointed and these batteries are substandard.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, December 6, 2021
Hello Win53,
Thank you for sharing your experience with your battery and charger. We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve moving forward. We are sorry to hear that the unit has not fully met your expectations. Please note that this product is backed by a 3-year warranty from the purchase date. For troubleshooting and to appropriately address your concerns with one of our product specialists, please give us a call at 1-888-909-6757 or by sending an email to info@greenworkstools.com.
Thank you for sharing your experience with your battery and charger. We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve moving forward. We are sorry to hear that the unit has not fully met your expectations. Please note that this product is backed by a 3-year warranty from the purchase date. For troubleshooting and to appropriately address your concerns with one of our product specialists, please give us a call at 1-888-909-6757 or by sending an email to info@greenworkstools.com.
Written by a customer while visiting greenworkstools.com
Posted by: Triment
from Miami, Florida
Verified Purchase:Yes
It's incredible compared to my old gas powered mower, light weight and fast, cuts very precise and lasts longer.
Written by a customer while visiting greenworkstools.com
Posted by: T S G
Verified Purchase:Yes
Very easy to set up and use, but if not familiar with using electric tools and batteries/chargers, read directions thoroughly, or ask others. Recommendations regarding charging, battery and charger storage, etc.
Written by a customer while visiting greenworkstools.com