Customer reviews from greenworkstools.com
Greenworks - 48V (24V x 2) 20" Brushless Battery-Powered Lawn Mower, with (2) 4.0Ah USB Batteries and Charger - Green
Average customer rating
4.4
(269 Reviews)
Rating breakdown 269 reviews
5 Stars
180
4 Stars
48
3 Stars
19
2 Stars
3
1 Star
19
90%of customers recommend this product.
(
201 out of
224)
Customer Reviews for Greenworks - 48V (24V x 2) 20" Brushless Battery-Powered Lawn Mower, with (2) 4.0Ah USB Batteries and Charger - Green
Customer Rating
5
on August 5, 2026
Posted by: Cuttight
Works absolutely amazing and especially getting underneath my camper.Love it.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Excellent! Works well!
on July 29, 2026
Posted by: Celin
from San Antonio Texas
Gender:Female
I bought this item years ago. It’s excellent quality. Nothing that any complaining to this machine. Generally works to our expectations. I am using this tool up to now.
Pros: Convenient, Cost-Saver, Easy to Use, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Kd45
Verified Purchase:Yes
Bought the combo for my daughter. She loves it. Everything works great 😃
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Charger needs attention, otherwise okay overall.
on June 15, 2026
Posted by: Joe Bob of Alabama
Gender:Male
Cuts very nice. Not for bumpy yards. Very delicate mower. Good ergonomics. Fast battery drain. Good for narrow spaces. 65W charger overheats and needs attention.
Pros: Convenient, Easy to Use, Quiet
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Customer Success, June 15, 2026
Hi Joe Bob of Alabama. Thank you for your feedback. Greenworks 24/48V Platform carries a 3-Year Manufacturer's Warranty from defects. Should you require any troubleshooting, warranty assistance, questions, or other concerns, please do not hesitate to contact us directly via chat or call 1-888-909-6757 (1-888-90WORKS). Thank you for choosing Greenworks Tools!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Directions suck
on June 8, 2026
Posted by: Battery mower
Gender:Female
Mows fine screw on righrt side will not tighten . The directions suc,,but I'm intelligent enough to put it together. Wrong screw??? Why is it different than the one on the left side? I believe every company should have someone who speaks english as a first language should write the directions after putting it together our of the box. If it is sold in America.
Pros: Cost-Saver, Easy to Use, Quiet
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Customer Success, June 10, 2026
Hi Battery mower. Thank you for your feedback. The previous link was provided as a reference if needed. With the photos provided, one of the knobs needs to be reversed. The protruding bit from the knob should be facing inwards towards to the unit. Should you require any further assistant, please contact us directly at 1-888-909-6757 (1-888-90WORKS) to speak with an agent or start a chat and we will be happy to assist. Thank you for continuing to choose Greenworks Tools!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Directions suck
on June 8, 2026
Posted by: Battery mower
What is up with the screw on the left side. It will not tighten.
Response from greenworkstools.comBy Greenworks Customer Success, June 9, 2026
Hi Battery mower. Thank you for your feedback. To ensure your are assembling the unit correctly, please take a look at the following video link for a better visual demonstration: https://youtu.be/KpOQWOBiiwU?si=NEbJ_7LmxjmnVsj3. Should you require any troubleshooting, warranty assistance, questions, or other concerns, please do not hesitate to contact us directly via chat or call 1-888-909-6757 (1-888-90WORKS). Thank you for choosing Greenworks Tools!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great Ryobi Replacement
on May 13, 2026
Posted by: Hobbit Gardener
from Nelsonville, Ohio
Gender:Male
[This review was collected as part of a promotion.] I bought this mower after great frustration trying to repair a Ryobi push lawn mower's height adjustment lever that led to cascading problems making it inoperable. This mower FAR exceeds the Ryobi's performance and features. Comfortable grips, straightforward assembly and operation with great cutting ability. I appreciate the fan cooled double battery charger.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
positively great
on May 11, 2026
Posted by: Lizza
from Glocester, RI
Gender:Female
[This review was collected as part of a promotion.] It's a quiet mower; it is lightweight; it is easy to turn yet stable on irregular lawns. I LOVE it.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com