Customer reviews from greenworkstools.com
Greenworks - 48V (24V x 2) 20" Brushless Battery-Powered Lawn Mower, with (2) 4.0Ah USB Batteries and Charger - Green
Average customer rating
4.4
(263 Reviews)
Rating breakdown 263 reviews
5 Stars
177
4 Stars
48
3 Stars
16
2 Stars
3
1 Star
19
90%of customers recommend this product.
(
200 out of
221)
Customer Reviews for Greenworks - 48V (24V x 2) 20" Brushless Battery-Powered Lawn Mower, with (2) 4.0Ah USB Batteries and Charger - Green
Customer Rating
1
TERRIBLE
on September 22, 2025
Posted by: Nopenope
Gender:Male
This mower is awful! It can't even mow .15 acres on one battery charge! Wish I would have never purchased this. Waste of time and money!
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, September 23, 2025
We are sorry to hear you are not fully happy with the runtime you are getting with the battery included. As we are not sure of the condition of your lawn, we are not exactly sure why the battery did not meet your expectations. The maximum runtime often applies to a relatively flat, open yard. Slopes and obstacles require more power, and users can expect running time to be less, if this is the case. Runtime measurements are also related to the condition of the grass and if it is well-maintained. Tall, thick grass requires more power, and you must mow it slower, consuming added runtime. Here are a few tips to ensure the max runtime is achieved. Ensure you charge the battery fully before each use, maintain the battery properly by cleaning terminals, avoid extreme temperatures during storage. Consider buying a second battery for larger lawns, this mower can be used with Greenworks 24V batteries. Mow in a straight line and choose a mower with a powerful battery suitable for your lawn size. If the grass has been left to exceed 4 inches, we advise that you raise the cutting height and cut no more than one-third of the length of grass at a time, wait a couple of days and do another one-third, cut when grass is dry and walk at steady pace to allow the blade to work more efficiently. Please note, users must use (2) fully charged Greenworks 24V battery packs. Do not use battery packs other than Greenworks 24V. Ensure both batteries are charged 100%. If each battery has a different charge state, the run-time of the machine is subject to the lowest powered battery (For example: one battery is charged 100%, and the other is charged 50%, the unit will only run until the 50% battery is depleted). When using (2) batteries with different amp hours (Ah), the machine will run until the lower (Ah) battery is depleted. As the lawn becomes consistently maintained you will see the cut and runtime improve. Hope these tips help! If you ever have specific questions or concerns about our products, contact Greenworks via Live chat on our website (www.greenworkstools.com), call Greenworks Pro toll-free helpline at 1-888-909-6757 or refer to the FAQ ask section of the tool or ask us a question, anytime.
Written by a customer while visiting greenworkstools.com
Posted by: Rudolph
from Memphis, TN
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The easiest set up possible and have enough battery power to mow, weed, and blow entire lawn. Powerful enough for regular grass that has not been cut in a few weeks which is all I need. Assembly was also very easy all in all took less than 10 minutes to have all the tools running.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Mr. T.
from Northwest PA.
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The mower is everything it’s advertised to be. After becoming used to the controls (different than I was accustomed to) the mower is very easy to use. So much quieter and easier to clean than a gas powered mower.dealing with Greenworks was very easy and the price was reasonable and less than a big box store.
Pros: Easy to Use, Quiet, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: athercd
from Athens, GA
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Mower cuts well and is easy to maneuver even without the self propel. Brand new 5Ah batteries last ~45 minutes without the self propel feature. I haven't tried out how long with self propel yet. If you have a large yard, maybe invest in additional batteries unless you just want a break while mowing.
Pros: Easy to Use, Quiet, Effective
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Spring Hill, TN
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The combo is good value for money. In one charge I was able to mow entire yard.
Pros: Convenient, Cost-Saver, Easy to Use, Environmentally Safe
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Great Power
on April 11, 2026
Posted by: Chad48
from Belton MO
Gender:Male
[This review was collected as part of a promotion.] I bought this a month ago and it’s a great mower just wish the batteries would last longer. I can’t even mow my back yard on one charge.
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, April 13, 2026
Hello Chad48.
Thank you for your feedback, we are glad to hear you are enjoying the power of your mower.
Battery runtime can vary based on grass conditions and usage, but here are a few tips that may help extend runtime.
1. Mow more frequently, cutting smaller amounts of grass reduces strain on the motor and batteries.
2. Adjust cutting height, a higher deck setting can improve efficiency, especially in thicker grass.
3. Use self-propel only when needed, reducing use of the drive system can help conserve battery power.
4. Ensure full charge and proper storage, charge batteries fully before use and store them at room temperature for best performance.
5. Keep blades sharp and deck clean, this helps the mower run more efficiently and use less power.
For additional guidance on setup and best practices, you may find helpful video resources on Greenworks YouTube page by searching your model (MO48L520). If runtime continues to fall short of expectations, Greenworks Success team would be happy to review your setup and help further. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat Now” in the bottom corner of your screen or by calling 1-888-909-6757.
Thank you for your feedback, we are glad to hear you are enjoying the power of your mower.
Battery runtime can vary based on grass conditions and usage, but here are a few tips that may help extend runtime.
1. Mow more frequently, cutting smaller amounts of grass reduces strain on the motor and batteries.
2. Adjust cutting height, a higher deck setting can improve efficiency, especially in thicker grass.
3. Use self-propel only when needed, reducing use of the drive system can help conserve battery power.
4. Ensure full charge and proper storage, charge batteries fully before use and store them at room temperature for best performance.
5. Keep blades sharp and deck clean, this helps the mower run more efficiently and use less power.
For additional guidance on setup and best practices, you may find helpful video resources on Greenworks YouTube page by searching your model (MO48L520). If runtime continues to fall short of expectations, Greenworks Success team would be happy to review your setup and help further. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat Now” in the bottom corner of your screen or by calling 1-888-909-6757.
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Garner,NC
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this one in bundle and my back yard is around 2400 sqft and with single charge,I was able to do mowe,Edge trimming and blower operation. Self-propeled option is great addional of older people can do it as well.Power is enough to mowe around 5 to 6" long grass to 2 to 3" grass.
Pros: Cost-Saver, Quiet, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Christiee813
from Huntington Station, NY
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Battery life not that great, but its overall a decent product. The blower is powerful and appreciate the lawn mower drives forward without you having to push the entire thing.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, April 16, 2026
Hello Christiee813.
Thank you for your feedback. We are glad to hear you are enjoying the power of the blower and the ease of the self-propelled mower. For getting the best possible runtime out of your combo kit, a few simple adjustments can help:
1. Using standard power modes when conditions allow can extend battery life, saving higher settings for tougher jobs.
2. Mowing on a regular schedule and avoiding overly tall or wet grass reduces strain on the mower.
3. Setting a slightly higher cutting height can also improve efficiency and runtime.
4. Keeping air intakes and components clear of debris helps all tools run more efficiently.
For longer run times, this system is compatible with other Greenworks 24V batteries, so adding additional or higher-capacity batteries (such as 6.0Ah options, where available) can help you work longer without interruptions. We appreciate you taking the time to share your experience and your feedback helps us continue improving our products. If you have any additional questions about compatibility or operation, Greenworks Customer Success can be reached either via Chat on www.greenworkstools.com or by calling 1-888-909-6757, and our team will be happy to assist.
Thank you for your feedback. We are glad to hear you are enjoying the power of the blower and the ease of the self-propelled mower. For getting the best possible runtime out of your combo kit, a few simple adjustments can help:
1. Using standard power modes when conditions allow can extend battery life, saving higher settings for tougher jobs.
2. Mowing on a regular schedule and avoiding overly tall or wet grass reduces strain on the mower.
3. Setting a slightly higher cutting height can also improve efficiency and runtime.
4. Keeping air intakes and components clear of debris helps all tools run more efficiently.
For longer run times, this system is compatible with other Greenworks 24V batteries, so adding additional or higher-capacity batteries (such as 6.0Ah options, where available) can help you work longer without interruptions. We appreciate you taking the time to share your experience and your feedback helps us continue improving our products. If you have any additional questions about compatibility or operation, Greenworks Customer Success can be reached either via Chat on www.greenworkstools.com or by calling 1-888-909-6757, and our team will be happy to assist.
Written by a customer while visiting greenworkstools.com