Customer reviews from greenworkstools.com
Greenworks - 48V (24V x 2) 20" Brushless Battery-Powered Lawn Mower, with (2) 4.0Ah USB Batteries and Charger - Green
Average customer rating
4.4
(263 Reviews)
Rating breakdown 263 reviews
5 Stars
177
4 Stars
48
3 Stars
16
2 Stars
3
1 Star
19
90%of customers recommend this product.
(
200 out of
221)
Customer Reviews for Greenworks - 48V (24V x 2) 20" Brushless Battery-Powered Lawn Mower, with (2) 4.0Ah USB Batteries and Charger - Green
Customer Rating
3
Does it work yet?
on July 5, 2025
Posted by: Yoohoo
from Wa
Gender:Female
[This review was collected as part of a promotion.] Directions are terrible especially if you've never owned electric. If you produce a good product why not a complete pamphlet on how to assemble and operate. Mows nice if you can get it to start and keep running without directions. It would be useful to have surveys after the owner has had a few times to use it.
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, July 7, 2025
Hello Yoohoo.
Thank you for sharing your experience. Our Designers and Product Developers will occasionally read these reviews, so we really appreciate it when customers tell us what they think and share their experience with us. Greenworks Tools has a YouTube channel, offering videos on various topics related to our battery-powered and eclectic outdoor power tools, including lawn care, gardening, and DIY projects, we also have assembly videos for most machines.
You can also check the products page for "how to videos". We have included two videos for your reference that may assist you if you experience any challenges. They offer step-by-step guide to resolving common issues. Please find them here:
Assembly guide (https://youtu.be/_JVZN7hZgrc)
Operators guide (https://youtu.be/7A1Cvs9p7dY)
If you ever have specific questions or concerns about our products, contact Greenworks via Live chat on our website (www.greenworkstools.com), call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime.
Thank you for sharing your experience. Our Designers and Product Developers will occasionally read these reviews, so we really appreciate it when customers tell us what they think and share their experience with us. Greenworks Tools has a YouTube channel, offering videos on various topics related to our battery-powered and eclectic outdoor power tools, including lawn care, gardening, and DIY projects, we also have assembly videos for most machines.
You can also check the products page for "how to videos". We have included two videos for your reference that may assist you if you experience any challenges. They offer step-by-step guide to resolving common issues. Please find them here:
Assembly guide (https://youtu.be/_JVZN7hZgrc)
Operators guide (https://youtu.be/7A1Cvs9p7dY)
If you ever have specific questions or concerns about our products, contact Greenworks via Live chat on our website (www.greenworkstools.com), call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
DON'T BUY!!!!
on July 18, 2025
Posted by: Robert31245
from Broken Arrow, OK
Gender:Male
not gonna lie the product is put together very cheap. i bought the 3 piece combo kit went to use it for the first time yesterday and the arms on the lower are broken and won't stay in the correct position bc the little piece that holds it on the side broke doesn't even thread into the piece. broke while pushing it and now just flops everywhere and can't use it. the weed eater doesn't even lock into place and just shuts off every five minutes. very poor product just stick to gas
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Customer Care, Greenworks customer sucess, July 24, 2025
Hello Robert31245,
Thank you for your feedback, and we're truly sorry to hear about your experience with the 3-piece combo kit.
We understand how disappointing it is to encounter issues right out of the box—especially with the mower arms not staying in place and the trimmer shutting off unexpectedly. That’s certainly not the experience we want for our valued customers.
Please contact support at 1-888-909-6757 or through chats directly on our website. Thank you again for bringing this to our attention—we’d appreciate the opportunity to turn things around.
Thank you for your feedback, and we're truly sorry to hear about your experience with the 3-piece combo kit.
We understand how disappointing it is to encounter issues right out of the box—especially with the mower arms not staying in place and the trimmer shutting off unexpectedly. That’s certainly not the experience we want for our valued customers.
Please contact support at 1-888-909-6757 or through chats directly on our website. Thank you again for bringing this to our attention—we’d appreciate the opportunity to turn things around.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Perfect for Ladies!!
on July 18, 2025
Posted by: GaGa1961
from New Orleans
Gender:Female
[This review was collected as part of a promotion.] I am so happy with my Greenworks electric mower. I’m 64 year old lady cutting my own grass. The push button start is a God save. No oil, no gas to have to fill at the station. So lightweight too!!! Highly recommend.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
48v (24v x2) combo kit
on July 28, 2025
Posted by: JCM3rd
from Longwood, FL
Gender:Male
[This review was collected as part of a promotion.] I bought this combo for my son. I bought a similar 80v combo for myself about 4 months ago and it has been great.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great mower!
on July 28, 2025
Posted by: Rita W
from Toronto, ohio
Gender:Female
[This review was collected as part of a promotion.] I got this mower about a month ago and so far so good! Love it! batteries don’t last as long as they say they do but so far OK!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
No complaints
on August 13, 2025
Posted by: Aubster
from Lacey, WA
Gender:Female
[This review was collected as part of a promotion.] My husband has been using this and he thinks it was a good purchase. The self-propelled motor is nice and battery lasts a while. No complaints here! "I dont think of it as a chore" he says.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Best electric/ battery mower I have ever owned.
on August 14, 2025
Posted by: Michael T K
from Jackson, MI
Gender:Male
[This review was collected as part of a promotion.] I have owned other cordless electric lawn mowers, but this beats them all. It is more powerful so it doesn't get bogged own and stalls out.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Yaman Kharsa
from Dallas Texas
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] 48V dual battery push mower was easy to operate and powerful
Pros: Convenient, Cost-Saver, Easy to Use, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com