Customer reviews from greenworkstools.com
Greenworks - 48V (24V x 2) 20" Brushless Battery-Powered Lawn Mower, with (2) 4.0Ah USB Batteries and Charger - Green
Average customer rating
4.4
(263 Reviews)
Rating breakdown 263 reviews
5 Stars
177
4 Stars
48
3 Stars
16
2 Stars
3
1 Star
19
90%of customers recommend this product.
(
200 out of
221)
Customer Reviews for Greenworks - 48V (24V x 2) 20" Brushless Battery-Powered Lawn Mower, with (2) 4.0Ah USB Batteries and Charger - Green
Posted by: GeorgeXJ
from Stafford Twp NJ
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Easy to assemble, smooth operation, plenty of power even in high weeds. Fairly lightweight and easy to push.
Pros: Easy to Use, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Small lawn
from Ma
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Exactly what I wanted. Cuts well, easy to maneuver, battery last longer than required.
Pros: Convenient, Easy to Use, Quiet, Environmentally Safe, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Theresa Gruben
from Minnesota
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] My nephew has been using his Greenworks lawnmower for over a year. He and his 3 sons can't say enough good things about the ease of using it. My husband went over and tried it, and just loved it. We went right home and ordered. It's so light and quite! We'll be a customer for life! So glad the nephew introduced us to such a great product!
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Joe T.
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] A solid mower with plenty of power to cut my small lot.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Lelia bruun
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love love love this mower. It is so lightweight quiet and does the job so nicely. It is truly perfect!
Written by a customer while visiting greenworkstools.com
Posted by: BennySee
from Rochester, NY
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] So quiet and so good. Such an upgrade from a reel or gas mower.
Pros: Convenient, Easy to Use, Quiet, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
GREENWORKS MOWERS: NOT JUST FOR SUBURBAN LAWNS.
on August 18, 2024
Posted by: G. AND C. OUT ON THE FARM
from MORRISON, ILLINOIS
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] SINCE WE DO NOT HAVE A RIDING MOWER, WE BOUGHT THIS AS A THIRD MEMBER OF OUR BATTERY POWERED GRASS CUTTING FLEET. WE ALSO HAVE 3 SELF-PROPELLED GAS MOWERS. WE USE ALL OF THEM TO CUT OUR 3.5 ACRE FARM AND THAT INCLUDES THE HORSE PENS. THIS NEWEST MEMBER IS VERY MUCH UP TO THE JOB AND WE ARE HAPPY. GENE AND CLAUDIA SKYBURY ACRES
Pros: Convenient, Cost-Saver, Easy to Use, Durable, Environmentally Safe, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Worked Well for the First Month
on April 11, 2025
Posted by: MikeLuc
from Bradenton, FL
Gender:Male
[This review was collected as part of a promotion.] The mower worked well for the first month but now only runs for around 3 minutes with two fully charged batteries.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, April 11, 2025
Hello MikeLuc.
We are sorry to hear of your experience. Ensure both batteries are fully charged before attempting to use the mower, users must use (2) fully charged Greenworks 24V battery packs. Do not use battery packs other than Greenworks 24V. Ensure both batteries are charged 100%. If each battery has a different charge state, the run-time of the machine is subject to the lowest powered battery (For example: one battery is charged 100%, and the other is charged 50%, the unit will only run until the 50% battery is depleted). When using (2) batteries with different amp hours (Ah), the machine will run until the lower (Ah) battery is depleted.
Greenworks mowers can also experience reduced runtime due to factors like overgrown grass or extreme temperatures. Long, thick grass can put a strain on the mower's motor, potentially causing it to shut down or reduce runtime. Make sure the grass is not excessively long and adjust the mower height if needed. Lithium-Ion batteries can be affected by very hot or very cold temperatures, reducing their performance. If possible, try a different set of batteries (if you have them) to see if the issue persists or try a different charger to see if the issue is with the charger.
If you have exhausted all troubleshooting steps and the problem persists, contact us through Live Chat on Greenworks Tools website or call 1-888-909-6757 (1-888-90WORKS). So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided.
We are sorry to hear of your experience. Ensure both batteries are fully charged before attempting to use the mower, users must use (2) fully charged Greenworks 24V battery packs. Do not use battery packs other than Greenworks 24V. Ensure both batteries are charged 100%. If each battery has a different charge state, the run-time of the machine is subject to the lowest powered battery (For example: one battery is charged 100%, and the other is charged 50%, the unit will only run until the 50% battery is depleted). When using (2) batteries with different amp hours (Ah), the machine will run until the lower (Ah) battery is depleted.
Greenworks mowers can also experience reduced runtime due to factors like overgrown grass or extreme temperatures. Long, thick grass can put a strain on the mower's motor, potentially causing it to shut down or reduce runtime. Make sure the grass is not excessively long and adjust the mower height if needed. Lithium-Ion batteries can be affected by very hot or very cold temperatures, reducing their performance. If possible, try a different set of batteries (if you have them) to see if the issue persists or try a different charger to see if the issue is with the charger.
If you have exhausted all troubleshooting steps and the problem persists, contact us through Live Chat on Greenworks Tools website or call 1-888-909-6757 (1-888-90WORKS). So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided.
Written by a customer while visiting greenworkstools.com