Customer reviews from greenworkstools.com
Greenworks - 48V 20" Brushless Battery-Powered Lawn Mower + Two (2) 4.0Ah USB Batteries and Charger - Green
Average customer rating
4.4
(252 Reviews)
Rating breakdown 252 reviews
5 Stars
169
4 Stars
48
3 Stars
14
2 Stars
3
1 Star
18
91%of customers recommend this product.
(
191 out of
211)
Customer Reviews for Greenworks - 48V 20" Brushless Battery-Powered Lawn Mower + Two (2) 4.0Ah USB Batteries and Charger - Green
Customer Rating
1
Terrible battery
on May 18, 2024
Posted by: TomC1234
I bought this mower with the two 5.0 aH batteries. They are supposed to last 'up to 45 minutes'. What a joke. I have mowed my lawn three times now and this is what I get. Fully charged lasts about 16 minutes, not enough to do my entire yard. I charge they to full again (in the dual slot charger this takes over two hours, not the 75 minutes that is claimed) and try to finish. Next charge lasts about 10 minutes. Still not done with my lawn. On the third attempt I barely finish what should easily be done an one charge. I can only think that your advertising is deceptive. If I needed a stronger battery I would have bought those instead of what came with the mower. As it is, it is pretty much worthless.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, May 21, 2024
Hello TomC1234,
Thank you for your review. Sorry to hear that you are having an issue with our product. We see that you have been in contact with Greenworks Success Team, and we are happy they were able to support you with this warranty claim. We take each matter very seriously and want to make sure you are happy. At Greenworks we stand behind each product we manufacture. We really appreciate you letting us know and apologize for your experience. We look forward to your follow up post!
Thank you for your review. Sorry to hear that you are having an issue with our product. We see that you have been in contact with Greenworks Success Team, and we are happy they were able to support you with this warranty claim. We take each matter very seriously and want to make sure you are happy. At Greenworks we stand behind each product we manufacture. We really appreciate you letting us know and apologize for your experience. We look forward to your follow up post!
Written by a customer while visiting greenworkstools.com
Posted by: 7943
from Oregon
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have a longer narrow yard with lots of obstacles. I didn’t want something big and I cannot stand the noise and smell of regular mowers. This is perfect and so quiet. It works quickly and is great quality.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Yueh-lin Wu
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love this lawn mower! Bye bye to the gas one that I couldn't possibly get it to start. This cordless lawnmower is exactly what I was looking for and it is working great.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Light weight easy to push
on July 19, 2024
Posted by: Pmarti
from Boring, Oregon
Gender:Female
[This review was collected as part of a promotion.] I bought this mower recently and love it!
Very easy to push, and does a very good job.
The batteries are very good and I can mow with just one charge.
Very satisfied and would highly recommend.
Very easy to push, and does a very good job.
The batteries are very good and I can mow with just one charge.
Very satisfied and would highly recommend.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: AJDO
from Tennessee
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Mows very well. Mower is a little heavier than I was hoping for.
Pros: Quiet
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Great quality, but not so quiet and batteries not so good
on July 25, 2024
Posted by: GabrielOss
from Richmond
Gender:Male
[This review was collected as part of a promotion.] In general, the mower is great; works as intended and does the task.
Only downside is that is not as quite as it is advertised, and the batteries do not last as long as promoted. Usually it takes about 30 min to get depleted (even when fully loaded, when cutting the grass dry, while saving the batteries in a cool environment, and when cutting only with 1/3 of the machine at a time, and all the other recommendations given).
Will still recommend it, since the quality to price relationship seems fair.
Only downside is that is not as quite as it is advertised, and the batteries do not last as long as promoted. Usually it takes about 30 min to get depleted (even when fully loaded, when cutting the grass dry, while saving the batteries in a cool environment, and when cutting only with 1/3 of the machine at a time, and all the other recommendations given).
Will still recommend it, since the quality to price relationship seems fair.
Written by a customer while visiting greenworkstools.com
Posted by: GeorgeXJ
from Stafford Twp NJ
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Easy to assemble, smooth operation, plenty of power even in high weeds. Fairly lightweight and easy to push.
Pros: Easy to Use, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Small lawn
from Ma
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Exactly what I wanted. Cuts well, easy to maneuver, battery last longer than required.
Pros: Convenient, Easy to Use, Quiet, Environmentally Safe, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com