Customer reviews from greenworkstools.com
Greenworks - 48V 20" Brushless Battery-Powered Lawn Mower + Two (2) 4.0Ah USB Batteries and Charger - Green
Average customer rating
4.4
(252 Reviews)
Rating breakdown 252 reviews
5 Stars
169
4 Stars
48
3 Stars
14
2 Stars
3
1 Star
18
91%of customers recommend this product.
(
191 out of
211)
Customer Reviews for Greenworks - 48V 20" Brushless Battery-Powered Lawn Mower + Two (2) 4.0Ah USB Batteries and Charger - Green
Customer Rating
4
GOOD AND BAD
on April 26, 2022
Posted by: Donb46
Gender:Male
i GOT THIS AFTER REVIEWING MANY MOWERS. tHE FIRST CUT WAS AS ADVERTIZED. i AM STILL PLEASED; HOWEVER AFTER THE FIRST USE THEBATTERIES DID NOT LAST AAS LONG AS THE FIRST TIME AND THE SELFPROPELLED SPEED ADJUSTMENT IS SLOW OR REAL FAST AND NO INBETWEEN. i AM 75 AND IT'S EASY TO USE.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
It does the job.
on April 30, 2022
Posted by: Noellem302
from Richland, WA
Gender:Female
I love how easy this mower is to use. Charge lasted for my smaller lawn and it cut well. Easy to adjust the height. Looking forward to passing the lawn mowing on to my teenager now that he doesn't have to worry about trying to pull start the old gas mower.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Convient
on May 3, 2022
Posted by: Big Bobo
from Altoona, Pa
Gender:Male
Good light weight mower. Good for small to medium jobs ( quarter acre )
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Love the no gas mower !
on May 4, 2022
Posted by: Happymom
from Columbus oh
Gender:Female
I bought this a month ago. Easy to push, easy to put together. Lite weight folds down easy to put away in the garage so less space is taken up. Cuts pretty good on small yards. Still trying to get the right adjustment so it cuts better. Runs quiet.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great machine
on May 6, 2022
Posted by: Cardinal 876
from Murphy, NC
Gender:Male
This machine does a very good job of mulching and cutting the grass/weeds. The batteries last long enough for a small are with some grass and lots of weeds. I can imagine the battery will last long enough to do the front yard on the standard fraud lawn of your home about 60 x 100 feet.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Already broken after 2 weeks
on May 14, 2022
Posted by: eorlando88
from Oak Ridge, TN
Gender:Female
2 of 3 bolts on the blade assembly came loose and I found one and it was already so stripped, I was unable to reattach it. Also batteries must be cool to charge and extra batteries are expensive, takes 2-4hrs to charge. Takes 2 charges to mow my yard of 1/4 acre. Will contact support for repair since you can't return without all the parts & original packaging! Unfortunate since it was very light and easy to use.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, May 16, 2022
Hello,
Thank you for your review. We are sorry to read about your experience! If you have not done so already, we kindly request that you contact us directly for further assistance and troubleshooting at 1-888-909-6757 (1-888-90WORKS).
Thank you for your review. We are sorry to read about your experience! If you have not done so already, we kindly request that you contact us directly for further assistance and troubleshooting at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Great product
on May 15, 2022
Posted by: Decent blower
from Bonney lake WA
Gender:Female
Great product but shipping time definitely needs some work. Shipping is the only issue I have with my new lawn mower
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Batteries don’t last long
on May 15, 2022
Posted by: Hats
from Virginia
I’ve used this mower a few times so far and it cuts great, super easy to use and in general I like it. The downfall is that the batteries are only lasting me 30 minutes so I always have about 10 square feet left to mow when the batteries die. Which is pretty annoying.
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, May 16, 2022
Hello Hats,
Thank you for your review. We are pleased to hear that you have ultimately been enjoying the performance of this unit. Please know that there are many factors that can affect the run time. The run time of a lawnmower is dependent on the load acting against the unit and fluctuates depending on the height setting, the terrain, grass height, type of grass, whether you are mulching, etc - there are so many factors to consider. The run-time of a battery would depend on the load acting on the unit while in use (speed, terrain, unit height, grass height, and density). Please be aware that the more power being used from the lawnmower (i.e. lawnmower speed, terrain, grass height, density, etc.), the faster the battery charge will drain. Here are a few tips to help you extend the run time! 1) Set the mower to the highest cutting height (or 1/3 of the length of grass), and mow no more than 1/3 of the total length at a time. 2) Ensure that the grass is dry. 3) That the battery is cool before use. We hope these tips will help you extend your run time!
Thank you for your review. We are pleased to hear that you have ultimately been enjoying the performance of this unit. Please know that there are many factors that can affect the run time. The run time of a lawnmower is dependent on the load acting against the unit and fluctuates depending on the height setting, the terrain, grass height, type of grass, whether you are mulching, etc - there are so many factors to consider. The run-time of a battery would depend on the load acting on the unit while in use (speed, terrain, unit height, grass height, and density). Please be aware that the more power being used from the lawnmower (i.e. lawnmower speed, terrain, grass height, density, etc.), the faster the battery charge will drain. Here are a few tips to help you extend the run time! 1) Set the mower to the highest cutting height (or 1/3 of the length of grass), and mow no more than 1/3 of the total length at a time. 2) Ensure that the grass is dry. 3) That the battery is cool before use. We hope these tips will help you extend your run time!
Written by a customer while visiting greenworkstools.com