Customer reviews from greenworkstools.com
Greenworks - 48V (24V x 2) 20" Brushless Battery-Powered Lawn Mower, with (2) 4.0Ah USB Batteries and Charger - Green
Average customer rating
4.4
(269 Reviews)
Rating breakdown 269 reviews
5 Stars
180
4 Stars
48
3 Stars
19
2 Stars
3
1 Star
19
90%of customers recommend this product.
(
201 out of
224)
Customer Reviews for Greenworks - 48V (24V x 2) 20" Brushless Battery-Powered Lawn Mower, with (2) 4.0Ah USB Batteries and Charger - Green
Posted by: Senior lawn Mower
Verified Purchase:Yes
This is a good mower for females who have to mow. I can start it myself. No more waiting for my husband to come home to start the mower for me. It is self-propelled, so I don't have to push it. It is easy to maneuver around trees and edges. It goes easily over our lumpy lawn. I read lots of reviews on lots of mowers before I chose this one. I'm glad I did choose this one.
Written by a customer while visiting greenworkstools.com
Posted by: Kayht
from Tennessee
Gender:Female
Verified Purchase:Yes
The batteries don't last very long. I'd recommend buying if you have a tiny yard. I have to charge the batteries 4 times to get my yard done, and it's not even that big of a yard. Doesn't do well in softer grass areas, it just sinks in and ends up killing itself unless you put on a higher level, which makes your cut uneven. It also doesn't do so well with any type of hill/bumpy terrain. It is lightweight and easy to maneuver though
Response from greenworkstools.comBy Greenworks, Customer Care, September 15, 2021
Hello Kayht,
Thank you for your feedback. We are sorry to hear that you are dissatisfied with the run time of this battery when used in this lawn mower.
It is important to adjust your mowing techniques to make the most out of the battery life but it goes without saying that that the harder the unit works, the quicker the battery drains.
Here are a few mowing tips to help achieve the optimal run time.
1) When cutting thick grass, reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
We hope these tips will help! If not, we would be happy to investigate to see whether your run time would be considered average; please submit an email using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Thank you for your feedback. We are sorry to hear that you are dissatisfied with the run time of this battery when used in this lawn mower.
It is important to adjust your mowing techniques to make the most out of the battery life but it goes without saying that that the harder the unit works, the quicker the battery drains.
Here are a few mowing tips to help achieve the optimal run time.
1) When cutting thick grass, reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
We hope these tips will help! If not, we would be happy to investigate to see whether your run time would be considered average; please submit an email using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com
Posted by: J Y K
Gender:Male
Verified Purchase:Yes
Very nice mower. Good battery life. Variable self propelled is wonderful.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Redmond mike
Verified Purchase:Yes
Love my new Greenworks mower! Quiet and efficient, cut my lawn in no time. The height adjustment was easy, and was surprised by the power. Love my new weed eater as well! Definitely will tell my friends. Nice to not deal with gas, etc.
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Northeast Missouri
Gender:Male
Verified Purchase:Yes
The mower itself works very well. Nice broad cutting deck gets a nice even cut. Very quiet. However, I'm disappointed in the battery life. Batteries charged to maximum in the charging deck only show two of three bars when in the mower. Mowing time between all four batteries is also only at about half an hour - which gets me less than halfway through my yard.
Response from greenworkstools.comBy Greenworks, Customer Care, September 7, 2021
Hello Chris Ferguson,
Thank you for your feedback! We are happy to hear you are enjoying your Lawnmower. We are sorry to hear that you are not completely satisfied with the run time of this battery when used in this lawn mower.
This unit is advertised as running up to 70 minutes of run-time* with 4 fully charged 4.0 Ah USB Batteries. It is important to adjust your mowing techniques to make the most out of the battery life, here are a few mowing tips to help achieve the optimal run time.
1) When cutting thick grass, reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
We hope these tips will help! If not, we would be happy to investigate to see whether your run time would be considered average; please submit an email using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Thank you for your feedback! We are happy to hear you are enjoying your Lawnmower. We are sorry to hear that you are not completely satisfied with the run time of this battery when used in this lawn mower.
This unit is advertised as running up to 70 minutes of run-time* with 4 fully charged 4.0 Ah USB Batteries. It is important to adjust your mowing techniques to make the most out of the battery life, here are a few mowing tips to help achieve the optimal run time.
1) When cutting thick grass, reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
We hope these tips will help! If not, we would be happy to investigate to see whether your run time would be considered average; please submit an email using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com
Posted by: Jima518
from Lakeland, Florida, USA.
Gender:Male
Verified Purchase:Yes
This mower more than meets expectations. We make sure batteries are fully charged. Able to cut entire front yard and part of back on one charge. Recharge was quick. Made sure batteries had cooled down before started recharge. Mower is a keeoer.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great Lawn mowing tool
on August 26, 2021
Posted by: Pmcoon
from Syracuse, NY
Gender:Male
I bought this mower last year and I love it. It's a 21 inch self-propelled mower, takes two 24 volt battery's. I mow two properties. It takes me 45 minutes to mow one property. The second property I use it for trim only. I purchased two more batteries incase I need more cutting time. I have averaged 45 minutes on two batteries. The batteries are costly but considering no gas, no oil changes or spark plugs to change and no tuneups. Plus It is light weight. I can fold it up and place it in my car with no problem not to mention it stores easily. I would rather have this machine over a gas operated mower any day.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Electric Lady
from Galway, NY
Gender:Female
Verified Purchase:Yes
Love this mower. It’s so quiet. Cuts the grass as well as our previous gas mower. We have about .2 acres to mow. Part is a steep hill. I have never run out of battery.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com