Customer reviews from greenworkstools.com
Greenworks - 48V 20" Brushless Battery-Powered Lawn Mower + Two (2) 4.0Ah USB Batteries and Charger - Green
Average customer rating
4.4
(252 Reviews)
Rating breakdown 252 reviews
5 Stars
169
4 Stars
48
3 Stars
14
2 Stars
3
1 Star
18
91%of customers recommend this product.
(
191 out of
211)
Customer Reviews for Greenworks - 48V 20" Brushless Battery-Powered Lawn Mower + Two (2) 4.0Ah USB Batteries and Charger - Green
Customer Rating
1
Don’t buy it
on July 10, 2023
Posted by: RippedOff
from Ohio
Just got this a few days ago for for 1/5 acre yard. It can’t even mow that all the way through without quitting. I’ve made sure I’m on optimal settings, the batteries are charged, and the lawn is dry. DO NOT BUY THIS.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, July 11, 2023
Thank you for your feedback. We are sorry to hear that you are dissatisfied with the run time of this battery when used in this lawn mower. It is important to adjust your mowing techniques to make the most out of the battery life! This unit is advertised as running up to 45 minutes (w/ 2 fully charged 4.0Ah batteries), but it goes without saying that that the harder the unit works, the quicker the battery drains. Here are a few mowing tips to help achieve the optimal run time.
1) When cutting thick grass, reduce walking speed to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
We hope these tips will help! If not, we would be happy to investigate to see whether your run time would be considered average;please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
1) When cutting thick grass, reduce walking speed to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
We hope these tips will help! If not, we would be happy to investigate to see whether your run time would be considered average;please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com
Posted by: ElderHawk
from Little Rock,AR
Gender:Male
Verified Purchase:Yes
Just finished using the mower for the first time, and it was a great experience. Easy to assemble and it performed flawlessly. A perfect fit for my lawn.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Southern Maine
Verified Purchase:Yes
This year we have purchased 4 greenworks products. A 80V weed wacker, 80V18"chainsaw, 24V 10"chainsaw and a the 48V 17" lawnmower. Needless to say, we're sold on Greenworks products. THe ONLY grumble I have about this mower is because of the batteries. The lawn mower comes with two 24V batteries which I thought would interchange with with my 24V chainsaw. But, they do not, they are larger. That, at this point is my only complaint. The 17" deck is excellent for getting into smaller area to mow and the batteries last much longer than anticipated. We're ver happy with our purchase.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Awesome mower
on October 16, 2020
Posted by: Follenj
from Yulee, FL
Gender:Male
[This review was collected as part of a promotion.] First time using a battery powered mower and I'm very impressed. Was not expecting it to be as powerful as it is. Charging and inserting and removing the batteries are very easy to do. Easy initial setup and light assembly out of the box. Cut through the thick grass around my office no problem. I like that you have an option to bag or mulch the grass clippings. Very lightweight for as well as it works and folds down nicely for storage. Would definitely recommend this mower.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Love it
on October 17, 2020
Posted by: Clbr
Gender:Female
[This review was collected as part of a promotion.] This is an absolutely wonderful mower. It is very quite and does a great job on very thick grass. I don’t like the tires being plastic, but they are the same size as a regular mower, so I can switch them out to rubber. There is a height adjustment, which is nice. The bag on the back, didn’t catch hardly any of the grass, but that isn’t a problem. I really didn’t expect much from this mower but it has exceeded my expectations. P
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Long lasting Batteries
on October 17, 2020
Posted by: haygar2389
from West Palm beach
Gender:Male
[This review was collected as part of a promotion.] I really did not expect to like this as much as i do. When i got this i figured the battery would only do the front yard then i would recharge the batteries and do the back yard the next day. Well i was wrong it did both front and back and still has a good charge. Its quiet and light so its a pleasure to use. I also like the fact i can lower the unit and and by using the back vacuum up and clipping on the driveway. The only thing i wish is you could adjust the hight of the blade a bit higher but i can deal with it.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Impressive!
on October 18, 2020
Posted by: DerekB
from Texas
Gender:Male
[This review was collected as part of a promotion.] I am very impressed with the Greenworks cordless mower, it is quick and easy to setup. I was surprised at how light and maneuverable it is, it’s easy to adjust, cuts well and the bin holds a substantial amount of cuttings.
Very impressed with the battery life, they lasted for both the back and front yard which took between 45 minutes to an hour to cut. Both batteries charge together and take a couple of hours. I was surprised to find a USB port on both batteries, they can be used to charge an iPhone or iPad, an added bonus.
Easy to store and the handles fold down so it takes up less space than my old mower. Would recommend.
Very impressed with the battery life, they lasted for both the back and front yard which took between 45 minutes to an hour to cut. Both batteries charge together and take a couple of hours. I was surprised to find a USB port on both batteries, they can be used to charge an iPhone or iPad, an added bonus.
Easy to store and the handles fold down so it takes up less space than my old mower. Would recommend.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Love it
on October 18, 2020
Posted by: Bobbie1988
from Waycross GA
Gender:Female
[This review was collected as part of a promotion.] The best lawn mower I have ever owned it runs good and cuts my grass great and I even love that it comes with the battery and charger its the best lawn mower that we have ever owned and if anything ever happens to this one I will be buying another one like this
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com