Customer reviews from greenworkstools.com
Greenworks - 48V 20" Brushless Battery-Powered Lawn Mower + Two (2) 4.0Ah USB Batteries and Charger - Green
Average customer rating
4.4
(252 Reviews)
Rating breakdown 252 reviews
5 Stars
169
4 Stars
48
3 Stars
14
2 Stars
3
1 Star
18
91%of customers recommend this product.
(
191 out of
211)
Customer Reviews for Greenworks - 48V 20" Brushless Battery-Powered Lawn Mower + Two (2) 4.0Ah USB Batteries and Charger - Green
Posted by: pliny
from Washington State
Verified Purchase:Yes
Light, surprisingly strong and sturdy. Catches grass efficiently and easily emptied.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Excellent lawn mower
on May 13, 2021
Posted by: rich2bad
from Lithonia GA
Gender:Male
I'm so glad I bought this Lawnmower. I would give it more than 5 stars it needs a million stars. The power it has is excellent. It easy to use
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care, November 3, 2021
Hello rich2bad,
We are glad to hear you are enjoying the product! If it ends up that you are having an issue with the Lawn Mower, please contact our Customer Support at 1-888-909-6757 (1-888-90WORKS), and we would be happy to assist you further in remedying an issues.
Thank you for your feedback!
We are glad to hear you are enjoying the product! If it ends up that you are having an issue with the Lawn Mower, please contact our Customer Support at 1-888-909-6757 (1-888-90WORKS), and we would be happy to assist you further in remedying an issues.
Thank you for your feedback!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Newburyport, MA
Gender:Male
Verified Purchase:Yes
Works as advertised. Very clean cut, simple to adjust height and speed. Batteries had plenty of power and longevity to cut my relatively small yard. Did not even use 50% of power.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Timc412
from Pittsburgh, pa
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great product! Defintiely as expected and works prefectly!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great product
on March 31, 2021
Posted by: McNair
from Weiser, ID
Really like the long run time and the 4 in 1 features.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Was great till it wasn’t
on June 4, 2022
Posted by: Bobby27
from Holyoke ma
Gender:Male
Bought lawn mower in the winter when I moved spring hit had to mow the yard. Easy to set up easy to use the 1st time 2nd time the battery died half way through took 2 days to mow a small yard. Now about a month later I can take 3 steps and the thing just turns off. But the battery is full
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, June 6, 2022
Hello,
Thank you for your feedback. We are sorry to hear about your experience. This is certainly concerning and Greenworks takes issues like these very seriously. This is something we would never want any of our customers to encounter. Quality is at the heart of everything that we do, and the safety and satisfaction of our customers is number 1. We would be interested in hearing more about this situation. To discuss this issue further and investigate your warranty options, please contact our team at 1-888-909-6757 (1-888-90WORKS).
Thank you for your feedback. We are sorry to hear about your experience. This is certainly concerning and Greenworks takes issues like these very seriously. This is something we would never want any of our customers to encounter. Quality is at the heart of everything that we do, and the safety and satisfaction of our customers is number 1. We would be interested in hearing more about this situation. To discuss this issue further and investigate your warranty options, please contact our team at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
Posted by: Thom B
from Indianapolis
Gender:Male
Verified Purchase:Yes
I love the convenience of battery powered. The mower cuts very well, but my only complaint would be that I wish the battery was a bit longer between charges.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: LowerMawn
from Rochester, MN
Gender:Male
Verified Purchase:Yes
Arrived Damaged
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, April 18, 2022
Hello LowerMawn,
We appreciate you letting us know and we are sorry to see the box was received damaged and as a result some cosmetic damage has occurred. Greenworks is committed to making sure customers are 100% satisfied with the quality and durability of their purchase. We are happy Greenworks Customer Care were able to support you with this warranty claim. Please know, if you need further support or have any questions do not hesitate to reconnect with us at 1-888-909-6757 (1-888-90WORKS). We would be happy to help!
We appreciate you letting us know and we are sorry to see the box was received damaged and as a result some cosmetic damage has occurred. Greenworks is committed to making sure customers are 100% satisfied with the quality and durability of their purchase. We are happy Greenworks Customer Care were able to support you with this warranty claim. Please know, if you need further support or have any questions do not hesitate to reconnect with us at 1-888-909-6757 (1-888-90WORKS). We would be happy to help!
Written by a customer while visiting greenworkstools.com