Customer reviews from greenworkstools.com
Greenworks - 48V (24V x 2) 20" Brushless Battery-Powered Lawn Mower, with (2) 4.0Ah USB Batteries and Charger - Green
Average customer rating
4.4
(263 Reviews)
Rating breakdown 263 reviews
5 Stars
177
4 Stars
48
3 Stars
16
2 Stars
3
1 Star
19
90%of customers recommend this product.
(
200 out of
221)
Customer Reviews for Greenworks - 48V (24V x 2) 20" Brushless Battery-Powered Lawn Mower, with (2) 4.0Ah USB Batteries and Charger - Green
Customer Rating
1
Poor Runtime
on April 9, 2026
Posted by: Chris O27
from Florida
Gender:Female
We’ve used the mower 3 times and barely get through half of our small yard. Beware, up to 60 minutes run time, really means 20-30 minutes mowing and then waiting 2 1/2 hours for the batteries to charge. No option to return for dissatisfaction so I’m just out of luck. Very disappointing.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, April 10, 2026
Hello Chris O27.
Thank you for your feedback, we are sorry to hear the runtime has not met your expectations.
For this kit (1349002), the “up to 60 minutes” runtime is based on ideal, low-load conditions. Actual runtime can vary significantly depending on factors such as grass height/density, cutting height setting, terrain, and self-propel usage (if applicable). In typical residential mowing conditions, it is common to see shorter active mowing time, especially in thicker or taller grass.
To help maximize runtime, we recommend, mowing more frequently to avoid cutting overgrown grass. Raising the cutting height to reduce motor load. Ensuring the deck and blade are clean and free of buildup. Using a slower walking pace to reduce strain on the motor. Confirming batteries are fully charged and properly seated before use.
Greenworks 48V (24V x 2) 5.0Ah batteries generally takes 75 minutes to fully charge when using a Greenworks dual-port rapid charger. Charge times of approximately 2–2.5 hours are expected depending on battery temperature and charge level.
We understand your concern regarding return options and appreciate you sharing your experience. If you need help optimizing performance further, our support team is available to assist. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat Now” in the bottom corner of your screen, or by calling 1-888-909-6757.
Thank you for your feedback, we are sorry to hear the runtime has not met your expectations.
For this kit (1349002), the “up to 60 minutes” runtime is based on ideal, low-load conditions. Actual runtime can vary significantly depending on factors such as grass height/density, cutting height setting, terrain, and self-propel usage (if applicable). In typical residential mowing conditions, it is common to see shorter active mowing time, especially in thicker or taller grass.
To help maximize runtime, we recommend, mowing more frequently to avoid cutting overgrown grass. Raising the cutting height to reduce motor load. Ensuring the deck and blade are clean and free of buildup. Using a slower walking pace to reduce strain on the motor. Confirming batteries are fully charged and properly seated before use.
Greenworks 48V (24V x 2) 5.0Ah batteries generally takes 75 minutes to fully charge when using a Greenworks dual-port rapid charger. Charge times of approximately 2–2.5 hours are expected depending on battery temperature and charge level.
We understand your concern regarding return options and appreciate you sharing your experience. If you need help optimizing performance further, our support team is available to assist. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat Now” in the bottom corner of your screen, or by calling 1-888-909-6757.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Amazing Product
on April 7, 2021
Posted by: Blair1079
from Maiden North Carolina
After testing this mower for several weeks, I was really surprised and pleased with how it preformed. Many things stuck out to me about this mower a few of them are. The first thing was how long the batteries lasted. I can use it all week mowing back yards, inside fences and decent sized front yards on one charge of the 4 batteries. Another thing that I loved about this mower is the rear wheel drive and how it doesn’t get stuck and spin tires. If it gets in a hard place all I had to do was push down and it would come right out of it. Something else this mower has that is great is the extreme power. As I was using it, I took it to all kinds of grass and brush just to see what it would do and no matter what I threw at it the mower never quit bogged down or anything. Another great feature of the Greenworks mower is the one lever to adjust the entire Hight of the mower. I loved this because my old push mower had one for each wheel and most the time was uneven but no this one. This is a great feature to the mower in my opinion. Another thing that is nice about this model is that you can put all four batteries in the mower at one time and it will display on the handles the level of the different batteries when one dies it automatically switches to the next without stopping. This is so nice that you done have to stop go find a battery and start again because you have 3 more that last a long time you can just keep on going. Something else that stood out to me is the four batteries and two chargers that are included with the mower. This is great because for the price you get everything you need to operate the mower. The last great feature is the ability to mulch, bag or side discharge the grass all in one mower. With a quick change of a few parts, you can decide where you want the grass to go. This is great because I can do it all in one anytime. As a landscaper having a product that will hold up to the abuse is got power and has a lot of versality is a big factor and plus in business and this Greenworks 2x24 volt mower has it all. This is the best push mower by far that I have ever used. I give this mower a 5 out of 5 stars because it is an amazing product.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Great with minor nit picks
on May 10, 2020
Posted by: Chapo
from Dallas, TX
Gender:Male
I purchased this to replace a 20yr old corded mower. It had some minor switch issues but, felt like the time to upgrade.
First of all, I love being cord free. Soooo much better. I’m mowing a smallish suburban front yard (1,500 sq ft or so), comprised of thick St. Augustine grass. So far, the Greenworks mower has barely broken a sweat. I have plenty of battery power to accomplish the task, probably enough for doing it twice. All good there.
I like the handle and start functionality. I’m 5’ 10” and my old mower would leave me with a sore back. The Greenworks allows me have the handle at a steeper angle for better posture. The quick release fold mechanism of the handle lets me fold it up for a MUCH better fit in my small storage room.
As I said before, this replaced a heavy, well made corded model. While this one is much lighter but, I fear it will not last another 20 years, that’s for sure. Let’s face it, the wheels are lame - thin plastic. Almost what you’d find on a toddler’s toy. And the battery hatch feels really flimsy. One solid hit and it will be done for.
All in all, a good buy with a couple slight potential issues down the road. Take that for what it’s worth.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Retiree
from Sahuarita, AZ
Gender:Male
Verified Purchase:Yes
This is the best purchase I have made for outdoor use. I have 700 sq. ft. of grass and live in Arizona. I have a beautiful lawn October to May. Then it goes dorment through the hot summer and I overseed in September. I had a heavy self-propelled reel cutting gas mower and was tired of having a gas can in my shed and as I age it got harder to use. So, I purchased this cordless beauty. Some of the reviews complained about the plastic wheels and other plastic components, but for this small mower it's not a problem. It arrived quickly, was easy to assemble and started the first push of the button. The catcher is small, but for my small yard it's perfect.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
17" is No Toy
on February 28, 2022
Posted by: Baby Cordeless mower
from Miami
Gender:Female
Bought this small lawnmower to test cordless. Wanted something small that would not overwhelm my garage. It works great. Can mow for about an hour. I got some spare batteries to now worry about mower dieing out. I especially love the way i mow over dead leaves and they get picked up leaving lawn looking nice. It is very quiet , barely any noise. I mainly have zoysia grass and have 1/4 acre so honestly i dont have to battle mowing grass but the fallen leaves are a killer. Battle won!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Angie K
Verified Purchase:Yes
My mower has ample power to mow my lawn without recharging...could probably mow the neighbor's too. Loving how easy it is to maneuver!
Written by a customer while visiting greenworkstools.com
Posted by: Mike PC
from Florida
Gender:Male
Verified Purchase:Yes
I like this mower, easy to handle and store. The Jury is out on the Batteries. When I plug them in they have all lights lit up. However after 5-10 minutes they are out. Still, they last till I finish mowing a total of about 20 minutes. I am hoping the lights are not accurate.
Written by a customer while visiting greenworkstools.com
Posted by: Charlene M
Verified Purchase:Yes
Has as much power as gas mower. Was able to cut front and back yard on one charge
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com