Customer reviews from greenworkstools.com
Greenworks - 48V (24V x 2) 20" Brushless Battery-Powered Lawn Mower, with (2) 4.0Ah USB Batteries and Charger - Green
Average customer rating
4.4
(263 Reviews)
Rating breakdown 263 reviews
5 Stars
177
4 Stars
48
3 Stars
16
2 Stars
3
1 Star
19
90%of customers recommend this product.
(
200 out of
221)
Customer Reviews for Greenworks - 48V (24V x 2) 20" Brushless Battery-Powered Lawn Mower, with (2) 4.0Ah USB Batteries and Charger - Green
Customer Rating
5
Amazing product!
on March 23, 2025
Posted by: Phil_lip007
from Wooster, OH
Gender:Male
[This review was collected as part of a promotion.] I’ve had this product for some time now and it’s been great! The mower is lightweight and easy to use, the weed eater slices like butter, and the leaf blower is the best I’ve ever owned!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
I love my mower
on April 2, 2025
Posted by: RDND51
from Oneonta, Alabama
Gender:Male
[This review was collected as part of a promotion.] I just receive my mower and have used it twice. It far exceeds my expectations! Here are the ways:
Amazingly well packaged
We’ll build , extremely sturdy
Love the variable speed self-propelled feature
Excellent instructions
The mulching leaf gathering feature is astounding
Batteries recharge very quickly!
I could not be happier with my purchase
Amazingly well packaged
We’ll build , extremely sturdy
Love the variable speed self-propelled feature
Excellent instructions
The mulching leaf gathering feature is astounding
Batteries recharge very quickly!
I could not be happier with my purchase
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Unusable Battery Life
on April 12, 2025
Posted by: RunningOnEmpty
Gender:Male
Fresh out of the box not even able to cut my lawn for 15 minutes until it runs out of battery. Just enough to make you mad that you started to begin with and your yard looks worse than if you hadn’t done anything. I can only imagine the 5 Star reviews are bot reviews or people living in Barbie’s dream house sized mowing areas. Truth be told it’s a waste of money and even getting a second set of batteries won’t solve the problem as the charging time VASTLY outweighs the run time. Will be looking to return
Response from greenworkstools.comBy Greenworks, April 14, 2025
Hello RunningOnEmpty.
We are sorry to hear you are unhappy with the runtime you are getting.
The 48v self-propelled lawn mower cuts up to 1/2 acre when using the (2) fully charged 5Ah batteries (included). The maximum advertised run time is based on no load. It is important to recognize that the Runtimes can vary depending on a few factors, including but not limited to if the self-propel feature is used throughout the entire cut, grass texture and consistency, cutting height, and lawn size. Please note, users must use (2) fully charged Greenworks 24V battery packs. Do not use battery packs other than Greenworks 24V. Ensure both batteries are charged 100%. If each battery has a different charge state, the run-time of the machine is subject to the lowest powered battery (For example: one battery is charged 100%, and the other is charged 50%, the unit will only run until the 50% battery is depleted). When using (2) batteries with different amp hours (Ah), the machine will run until the lower (Ah) battery is depleted. . It is unfortunate to read that you are looking to return the unit, if you wish to address your concerns directly with one of our product specialists first, please contact us by Live Chat through the customer contact page located on our website or call Greenworks toll-free helpline at 1-888-909-6757 before returning to the store. We would like the opportunity to speak with you to see whether your run time would be considered average.
We are sorry to hear you are unhappy with the runtime you are getting.
The 48v self-propelled lawn mower cuts up to 1/2 acre when using the (2) fully charged 5Ah batteries (included). The maximum advertised run time is based on no load. It is important to recognize that the Runtimes can vary depending on a few factors, including but not limited to if the self-propel feature is used throughout the entire cut, grass texture and consistency, cutting height, and lawn size. Please note, users must use (2) fully charged Greenworks 24V battery packs. Do not use battery packs other than Greenworks 24V. Ensure both batteries are charged 100%. If each battery has a different charge state, the run-time of the machine is subject to the lowest powered battery (For example: one battery is charged 100%, and the other is charged 50%, the unit will only run until the 50% battery is depleted). When using (2) batteries with different amp hours (Ah), the machine will run until the lower (Ah) battery is depleted. . It is unfortunate to read that you are looking to return the unit, if you wish to address your concerns directly with one of our product specialists first, please contact us by Live Chat through the customer contact page located on our website or call Greenworks toll-free helpline at 1-888-909-6757 before returning to the store. We would like the opportunity to speak with you to see whether your run time would be considered average.
Written by a customer while visiting greenworkstools.com
Customer Rating
3
good features
on July 17, 2025
Posted by: Oz23
from South Carolina
Gender:Male
[This review was collected as part of a promotion.] nice mower but could not get height adjustment cam locks to lock down
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, July 28, 2025
Hello Oz23.
Thank you for sharing your experience. If you are facing any difficulties, we encourage you to review the attached video. It may offer a solution to your problem. You can access it here (https://youtu.be/yhT3jSeFH9E). We hope you will find this information useful. If you need any further support, our team is available to assist you. You can connect with us through Live Chat on our website at www.greenworkstools.com, or by phone at 1-888-909-6757.
Thank you for sharing your experience. If you are facing any difficulties, we encourage you to review the attached video. It may offer a solution to your problem. You can access it here (https://youtu.be/yhT3jSeFH9E). We hope you will find this information useful. If you need any further support, our team is available to assist you. You can connect with us through Live Chat on our website at www.greenworkstools.com, or by phone at 1-888-909-6757.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
The best mower I’ve ever had!! Reliable and long lasting battery life
on July 28, 2025
Posted by: Juan24
from Arkansas
Gender:Male
[This review was collected as part of a promotion.] I bought this a couple of months ago. Highly recommended by my son. I didn’t really think that a cordless battery operated mower would have any power. This one did not let me down. The power in the longevity of the battery is enough to keep me busy throughout the day doing my lawn, which is an acre and gross pretty fast where we are from. We use it weekly and I sometimes take it to my father-in-law son. Use it there too, and I love it.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Works great
on August 23, 2025
Posted by: Bengal100
from Indianapolis, IN
Gender:Male
[This review was collected as part of a promotion.] Works well for my lawn, batteries last long and charge fast
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Lightweight
on October 15, 2025
Posted by: 52525
from Colorado
Gender:Male
[This review was collected as part of a promotion.] Just received this the other day and only had a small amount of grass to cut but it cut well and real easy to push. Tried the self propelled feature but didn’t really need it
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from California
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Did a lot of looking around for a yard set that would fit my needs and I settled on this set.
It fits my needs and price point as I have only a small front yard.
Ordered and received them kit as promissed. It was packaged nicely. Assembly was fairly straight forward.
Took a bit to charge up both batteries. Once done I got to mowing and I really liked the assist drive.
I was able to mow, trim & blow on one charge with enough left battery left to do it again before needing to recharge.
What I was paying a gardener this will pay its self off within the year.
I expect to get many years use out this.
It fits my needs and price point as I have only a small front yard.
Ordered and received them kit as promissed. It was packaged nicely. Assembly was fairly straight forward.
Took a bit to charge up both batteries. Once done I got to mowing and I really liked the assist drive.
I was able to mow, trim & blow on one charge with enough left battery left to do it again before needing to recharge.
What I was paying a gardener this will pay its self off within the year.
I expect to get many years use out this.
Pros: Cost-Saver, Easy to Use, Quiet
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com