Customer Reviews for Greenworks - 80V 21" Battery Powered Push Mower + (2) 2.0Ah Batteries and Rapid Charger - Green
Customer Rating
3
Bad rebuilt battery
on October 4, 2025
Posted by: Tom R.
from PUNTA GORDA, FL
Gender:Male
[This review was collected as part of a promotion.] Mower works great with decent power. Started using mower a few months after we bought it and unfortunately the rebuilt 4.0Ah battery lasted two charges and fails to charge. Ironically the smaller 2.0Ah battery still works fine.
Pros: Easy to Use, Quiet, Powerful
Response from greenworkstools.comBy Greenworks, October 6, 2025
Hello Tom R. Thank you for your feedback. We are sorry to hear about the experience you had with the 80V 4Ah battery. Greenworks, renewed 80V battery is backed by a a 90-day warranty. The battery life span will be determined by storage and care which is located inside the owner’s manual. When the battery is not in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. It is recommended to store the battery at full charge, and if it is being stored for a period where no use is expected, to check on the charge every couple of months. If you notice the charge has dropped, we advise charging the battery back up to full before returning it to its safe storage place. Following these steps will ensure you receive most of the battery life. Should you have any further questions or warranty needs, contact us through Live Chat on www.greenworkstools.com or call Greenworks Pro toll-free helpline 1-855-345-3934. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided.
[This review was collected as part of a promotion.] Returned mower several weeks ago and have not heard from anyone
Response from greenworkstools.comBy Greenworks, October 6, 2025
Hello Bchristy. We are sorry to hear that our product did not meet your expectations. We understand how disappointing it can be when a purchase does not perform as hoped. Please allow up to 7-10 days to receive and refund your return. Time estimates are based on the following factors. *Shipping tie once product has been picked up by carrier. *Returned product inspections *Reflection of refund varies based on your financial institution. You can review our Return Policy here (https://www.greenworkstools.com/pages/return-policy). If you have not received a response from Greenworks Tools within the time frame mentioned please contact Greenworks via Live chat on our website (www.greenworkstools.com), call us at 1-888-909-6757 (1-888-90WORKS) so we can help you better.
[This review was collected as part of a promotion.] Renewed mower works fantastic for my small lawn in the PNW! Takes me about 20min to mow the whole thing and that uses a little more that 1/4 of the battery. I’m so glad I bought this mower, and highly recommend you do too!
Pros: Cost-Saver, Easy to Use, Quiet, Environmentally Safe, Effective
[This review was collected as part of a promotion.] This is the best lawn mower I have ever owned. I'm so thankful I went with greenworks. My summers are going to be a lot better because of the self-propelled lawn mower.
[This review was collected as part of a promotion.] Bought in June and have not been disappointed so much better than a gas mower worrying about if gas is still good or if it will start .
[This review was collected as part of a promotion.] Bought this to replace a competitor's mower which failed prematurely. I really like that this is more adjustable, cuts better, has built-in light.
[This review was collected as part of a promotion.] I booth this 2 weeks ago and it is smooth and quiet. Takes a second to get used to it but after 15 minutes all systems were a go.
[This review was collected as part of a promotion.] The blade fit correctly in the mower. With this additional blade, I will now be able to have a sharpened blade on hand when the current installed blade gets to dull to use.